Oushk Pharmacy Opiniones 774

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Oushk have always tried to make mounjaro as affordable as possible. I joined them before the weight loss injection became popular and then introduced discounts each month plus points to use towards ea... Ver más

Valorada con 5 estrellas sobre 5

The company is most professional in the way it communicates and deals with people . I have had very positive experiences in my 9 months of being with them . All the staff are excellent at their roles.... Ver más

Valorada con 5 estrellas sobre 5

I always get great service but when I had an issue with my pen, Lauren took the time to ensure it worked correctly and gave me fantastic advice. Very happy customer.

Valorada con 5 estrellas sobre 5

I spoke to a lady called a Aruge today I would like to express my total gratitude for her help her customer service was outstanding what a lovely lady.

Información sobre la empresa

  1. Farmacia online

Escrito por la empresa

At Oushk Pharmacy, we believe healthcare should work for all. Our range of products cover a variety of conditions, and our discreet service allows you to to have a consultation with a medical professional from the comfort of your own home. Our service empowers you to make the best choices and find a treatment that works for you.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

774 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Thank you for the Support

I have been using Oushk Pharmacy for the past 4 months. Oushk Pharmacy have been amazing. Any queries I had were answered quickly and efficiently. They offer great straight forward Maintenance Plans and treat you as an individual listening to your concerns and answer any questions, no matter what.
Have already recommended friends to Oushk!
All of my online consultation have been on time and each time I have been able to have any questions or queries answered.
Thank you to all the team at Oushk Pharmacy please continue the way you are!!

19 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oushk gets 5 stars from me!

Oushk is brilliant! I use them for Mounjaro, very fair pricing, the website is easy to navigate, the consultation process is straight forward and my orders are always on time. 5 stars from me :)

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oushk Pharmacy are the best

Oushk Pharmacy are the best , had great experiences with them , they are so helpful and don’t prescribe without full checks . I would recommend them 💯
Sue Wicks

15 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy customer

I just had a consultation with a member from this company, this is my first time using companies like this one, and I have to say it is one of the best companies in my opinion, they are always willing to help, trustworthy and experienced. I’m happy to be using this company.

15 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star customer service

I have had to contact Oushk several times regarding my medication and doubts that I have had. They have always replied very promptly and are very reassuring and helpful. Exceptional customer service!

14 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect company for your weight loss journey.

You'll struggle to find a company as thorough as Oushk. You feel safe using their products & they're not prescribed randomly. Thorough questions, follow ups ,consultations & verification calls are paramount.
A support group on social media , however I prefer their app that is more thorough & less intrusive with fantastic support from others on the same journey. The pharmacists are extremely supportive & always available for advice & support if our should have any queries or concerns . Be patient for a
response , but they normally respond within 48hrs , if not before. Oushk are probably not
the cheapest supplier, however, they
certainly are the absolute best at thorough
checks & support throughout your journey, therefore in my opinion is extremely good value for money.
I'd go nowhere else.

1 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I became a member with OUSHK pharmacy…

I became a member with OUSHK pharmacy in june 2025 after having a bad experience with my previous provider, I found consultation very thorough and straight forward they contacted me to make an appointment very soon after joining OUSHK for my weight verification consultation video call, which lasted no more than 10 minutes the person whom I had my appointment with was very helpful gave me some excellent advice.
During the video consultation I showed my photo ID, current weight so have scales to hand and my height was confirmed. Throughout the video call the gentleman was polite, and reassuring regarding any concerns or worries I may have. I received up to date emails regarding my appointment with a link to open at the time of the appointment it was all very straightforward. I am very happy that I chose OUSHK pharmacy as my MJ provider.

14 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First order- would recommend

First order, was held up by DPD for 24hrs. I contacted Oushk as was concerned about delivery as if it was further delayed I wouldn’t be in. They got back to me straight away. Thankfully it arrived the next day ( delay was DPD not Oushk) and everything was fine, still cool etc. I find their facebook group and their circle app really helpful and supportive. Not the cheapest, not the dearest. I chose Oushk after using the monj comparison site as they seemed to have thought about maintenance. I’m a long way off that but good to know they take that into account.

1 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would not use anyone else

I have been a customer of Oushk since the beginning of my journey which started in Dec 24. So I think it is about time that I left a review. I have never had any issues with ordering and they always arrive well packaged and kept cold with icepacks. I have never had a late delivery (I always choose the royal mail option) You can order and choose the date you wish for delivery and making changes is quickly dealt with. I would not use another supplier, Oushk have been great. Hira goes to great lengths to provide support and information. She carries out live video's regularly for all patients to view on fb where questions and new regulations are answered and discussed. The compliance to regulations is extremely tight which is a good thing.

10 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oushk pharmacy, that cares .

Omg . They have been brilliant with me , they sent my order out but was out from dpd for over 98 hrs . I sent an email to them , which wow they respond 😳 to . Better still I rang and spoke to someone, yes an actual person explained what's happened they took that parcel back as it was to late . And sent out new pen with royal mail which I got today . They were very helpful 🙂 totally understood my worries and delt with it they actual care about there clients. And was very helpful.. Will be staying with them .. brilliant service 👏 👌 👍 🙌. Thank you 😊.

7 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good company!

Had an issue with my order when delivered... But was sorted out and resent and was delivered yesterday.

After speaking to the manager and it being sorted I would order from here again!

8 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not trust Oushk Pharmacy with cold-chain medicines


I ordered a Mounjaro pen on 25 April 2025 and paid extra for Special Delivery (1 pm guarantee). When it finally arrived:

• The package was late, the ice packs were warm, and the pen box was damaged and partially open
• I disposed of the potentially compromised pen at my local NHS pharmacy (they don’t issue disposal receipts)
• Oushk refused a full refund, offering only 50% back and demanding proof of disposal that no NHS pharmacy can provide

I escalated my concern to the General Pharmaceutical Council. On 2 July 2025 they issued Oushk Pharmacy (Premises 9012610) with an Improvement Notice for failures in:

• Cold-chain storage and packaging effectiveness
• Monitoring and risk-assessment procedures
• Record-keeping for temperature-sensitive medicines

Despite this regulatory action, Oushk still declined to refund the remaining £59.98. Their rigid policy and blame-shifting tactics make clear they prioritise process over patient safety and honest customer care.

If you value reliable cold-chain delivery and respectful service, look elsewhere.

4 de julio de 2025
Opinión espontánea
Logotipo de Oushk Pharmacy

Respuesta de Oushk Pharmacy

Dear Anna,

Thank you for sharing your feedback. We are very sorry to hear about your experience and appreciate the opportunity to clarify.

At Oushk Pharmacy, we take the safety and quality of all medicines — especially cold-chain items like Mounjaro — extremely seriously. We follow strict temperature-controlled handling and delivery procedures, and all parcels are dispatched with ice packs and insulation designed to maintain appropriate temperatures during transit.

We understand your concerns regarding the packaging and the condition on arrival. As part of our Terms & Conditions, which all customers agree to at checkout, it is essential that any claims regarding damaged or compromised items be supported by evidence. Specifically, we require a video call to verify the condition of the product before it is disposed of. This process ensures we can properly investigate, document the issue, and offer a fair resolution.

In your case, you confirmed that you disposed of the pen without first providing evidence via a video call. While we understand your decision was made in good faith, without this verification we are unable to process a full refund under our standard policy. However, as a gesture of goodwill, we offered and issued a 50% refund despite the lack of evidence — an exception we make only in rare circumstances.

We are aware of the Improvement Notice you mentioned and want to reassure all patients that we have already reviewed and strengthened our packaging, risk assessment, and record-keeping processes to ensure continual improvement.

We genuinely value patient safety and service, and we are sorry that you felt let down on this occasion. If you would like to discuss this further, please reach out directly to info@oushkpharmacy.com and we will be happy to assist.

Thank you again for your feedback and for helping us improve.

Best wishes,
The Oushk Pharmacy Team

Valorada con 5 estrellas sobre 5

Professional safe service

What a breath of fresh air to deal with OUSHK professional company from start to approval .

After using a well know online provider for past 11 months with no support or landline never answered.


If your with Curate please transfer to OUSHK this provider they are providing a professional safe service .

30 de junio de 2025
Opinión espontánea

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