outdoorandgardenlighting.co.uk Opiniones 

186
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Products that I bought were manufactured as high quality pillar lights Excellent customer service and return policy of 90 days is great Returns of the items I didn't need were made very easy

Valorada con 5 estrellas sobre 5

Against a backdrop of an order of 6 additional bollard lights, where the lights were not going to be available until late June and after a new deck was installed, Outdoor and Garden lighting (via Cust... Ver más

Valorada con 1 estrellas sobre 5

Ordered a set of LED wall lights, one failed in the space of 2 months, are I thought, they have a 5 year guarantee, per Outdoorandgardenlighting own web site. So have called and emailed a fair few tim... Ver más

Valorada con 5 estrellas sobre 5

We had a difficult archway into our London Mews road. Lighting has been a challenge. Two wall lanterns from Ourdoor and Gardening were just right. They arrived speedily and were good value for money.

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

The Outdoor & Garden Lighting Company is the largest online retailer of quality outdoor and garden lighting.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(186)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delighted with the service

Delighted with the service. My outdoor lamp arrived on time for my electrician to check and install. It was delivered well wrapped and looks great up on the outside wall of my house.

12 de enero de 2026
Valorada con 1 estrellas sobre 5

Zero communication

Zero communication. Never reply to emails. Goods returned and no refund received. Theft. Do not use under any circumstances if you value your money.

9 de diciembre de 2025
Valorada con 5 estrellas sobre 5

All Good

An excellent service and product from Outdoor and Garden Lighting. The price was the best available online too.

11 de diciembre de 2025
Valorada con 4 estrellas sobre 5

Contemporary Front Door Light

I was looking for an unusual outdoor light to match a new front door and this is very smart looking and good quality.
Very pleased with the appearance although when lit slightly dimmer light than I’m used to due to maximum bulb wattage but not a problem.

21 de agosto de 2025
Valorada con 3 estrellas sobre 5

Not the best service if I’m honest

Not the best service if I’m honest. Ordered and paid for an outdoor light for my pub on a 48 hr delivery window. I then went on holiday for 8 days and when I returned nearly 2 weeks after ordering, I was informed that it had not been delivered. Emailed the company and was told that for some reason the order had disappeared of the system. They obviously apologised but not the best experience for a first time customer. Need to do better!

11 de agosto de 2025
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Respuesta de outdoorandgardenlighting.co.uk

Hi Craig,

I’m really sorry to hear about your experience — especially as a first-time customer. Your order should never have fallen off our system, and I completely understand your frustration after expecting a 48-hour delivery. This isn’t the level of service we aim to provide, and I apologise that we let you down on this occasion.

We’ve since reviewed what went wrong to ensure this doesn’t happen again, and we truly appreciate you bringing it to our attention. I hope we’ll have the chance to provide you with a smoother experience in the future.

Kind regards,
Mark

Valorada con 1 estrellas sobre 5

Really very cheap

Really very cheap, I guess that’s what you get for the price, broken glass on arrival, and will be changing it as it just looks very nasty.

9 de julio de 2025
Logotipo de outdoorandgardenlighting.co.uk

Respuesta de outdoorandgardenlighting.co.uk

Hi Chantelle,

I’m very sorry to hear that your order arrived with broken glass and didn’t meet your expectations. That’s certainly not the standard we want to deliver. We’d be more than happy to arrange a replacement or discuss other options to put this right for you.

Just to reassure you, we offer free 90-day returns within the UK, so you’re covered if you’d prefer to return the item instead. Please get in touch with our customer service team, and we’ll make sure this is resolved quickly.

Your feedback is really valuable, and we’ll also review the packaging to help prevent this from happening again.

Kind regards,
Mark

Valorada con 5 estrellas sobre 5

Perfect wall lanterns for an archway

We had a difficult archway into our London Mews road. Lighting has been a challenge. Two wall lanterns from Ourdoor and Gardening were just right. They arrived speedily and were good value for money.

3 de abril de 2025
Valorada con 1 estrellas sobre 5

I am still trying to return these items…

I am still trying to return these items back to you as Electrician has stayed that they are not suitable for my house. I am hitting a brick wall each time I request the return labels for the parcels. Very frustrated indeed as the money is in the company bank account and not mine who is a pensioner. Someone please help me or I shall have to contact someone/newspapers about the way I am getting treated by your company. Yvonne Sweeney.

3 de febrero de 2025

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