outdoorandgardenlighting.co.uk Opiniones 

Fast courteous service good product well pleased

No communication whatsoever. Don’t answer calls or emails. Deliver took far longer than stated.

The order did not go smoothly. After 10 days I had still not received either the light I'd ordered (promised in 5-7 days), nor a response to my first email about their failure to dispatch it. The phone number on the website is completely fake (00000 000 000). If instead customers ring the phone number provided on the order confirmation email, they get an automated reply and are told to send an email. A subsequent email and my very critical Trustpilot review prompted a fast reaction, however, together with a plethora of emails from various staff. One explained that the reason given by the company for not answering the phone was that they couldn't pay someone to sit around all day answering calls. I was also told that they would transfer the item from another customer's order because that customer was waiting for something else anyway. Someone else emailed to say the item was on back order and would be about two weeks. It actually arrived 3 hours later!!!! All rather a muddle and since person-to-person contact is not available by the phone, also very stressful. Despite their very sophisticated website and competitive pricing, customer service is not their best feature.

Minor mishap with first order, was swiftly and efficiently dealt with and rectified in a timely manor. Would recommend

How online shopping should be. Confirmation of order followed by tracking information once shipped. Well packed and arrived in good time.

Did what it said on the tin. Good price, good product

Great priced Outside LED light. Easy to order prompt delivery.No issues, I would recommend.

I had to email twice, once to outdoor, once to Tiffany, before I eventually got the lights( which look old and used). No apology for the delay.

Very reasonable compared to same product elsewhere. Came within 5 days. Very happy, thanks

Good range of products and very competitive prices

Arrived on time and product as expected. No issues.

Very prompt and courteous service

The item I wanted was out of stock. They gave accurate information about when it would be back in stock and expedited delivery for me.

Great website and arrived on time. Very pleased.

The order has been handled with the utmost professionalism and the item arrived in good time and well packaged.
Very happy to purchase from this supplier in the future and to recommend to others.

The site was easy to navigate and ordering was simple. Delivery was within 5 days and well packaged. Very happy, thank you ☺️

Was very happy with lamppost it was well packaged turned up in good time

I have given 2 stars because of lack of communication about my order. My confirmation email stated that delivery would be between 3 to 5 days but after 9 days I had heard nothing. I sent one email which wasn’t replied to but had a reply to the second one and a couple of days later received my order. Not terribly impressed with the service.