outdoorandgardenlighting.co.uk Opiniones 

187
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Products that I bought were manufactured as high quality pillar lights Excellent customer service and return policy of 90 days is great Returns of the items I didn't need were made very easy

Valorada con 5 estrellas sobre 5

Against a backdrop of an order of 6 additional bollard lights, where the lights were not going to be available until late June and after a new deck was installed, Outdoor and Garden lighting (via Cust... Ver más

Valorada con 1 estrellas sobre 5

Ordered a set of LED wall lights, one failed in the space of 2 months, are I thought, they have a 5 year guarantee, per Outdoorandgardenlighting own web site. So have called and emailed a fair few tim... Ver más

Valorada con 5 estrellas sobre 5

We had a difficult archway into our London Mews road. Lighting has been a challenge. Two wall lanterns from Ourdoor and Gardening were just right. They arrived speedily and were good value for money.

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

The Outdoor & Garden Lighting Company is the largest online retailer of quality outdoor and garden lighting.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

187 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(187)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good comunication

My street adress was missing on the order I submited on line. The company made every effort to contact me to make sure I was,nt kept waitimg for my order.
The light I order is very good value for money Mrs. M

30 de agosto de 2023
Valorada con 5 estrellas sobre 5

Swift delivery

Swift delivery. Some damage in transit which was quickly replaced. Easy access to staff to sort out the problem.

25 de julio de 2023
Valorada con 5 estrellas sobre 5

Good service

Although the light pendant didn't work out, the communication from the company was helpful and I received a full no quibble refund, which I appreciated. I would use this company again because of that.

3 de abril de 2023
Valorada con 5 estrellas sobre 5

If you wish to send my review to Paypal please feel free to do so. I actually ordered then cancelled …but will reorder from you and never use PayPal ever again for anything.

I actually ordered then cancelled the order through no fault of yours. I happened to be starting a battle with 'PayPal' to recognise it was immorally unfair of them to insist I spend £17 at my cost to return to the Chinese maker the rubbish that was sent on to me after the thieves had stolen my 'tracked' ordered £71.99 priced '90.000 LUMEN TORCH', and sent on to me a substute relabelled package that my ordered torch would not fit into, just to hide the point in transit where my torch was stolen. When I have finished with PayPal I will get back to you and re-order the lamps and bulbs but pay for them without using PayPal ever again for anything.

15 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Porch light

This light was ordered on line and came within the time stated. I’m very pleased with it. Can’t wait to get it fitted in the porch.

16 de enero de 2023
Valorada con 1 estrellas sobre 5

What a shambles!

Terrible service from the outset.
When initially placing order via web site, site stated products had a lead time of 2-3 working days BUT then received an email stating a 14-16 working day lead time.
Responded to this email requesting order to be cancelled but no response received. Chased again via email a few days later and still no response.
Have tried ringing them on multiple occasions with no answer.
No credit been refunded even though order placed roughly two weeks ago.
Terrible, terrible service - will not shop from here again!

28 de octubre de 2022
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Respuesta de outdoorandgardenlighting.co.uk

Rehan, I am so sorry for this, I have looked though our emails and we have had one email from you, the one you replied asking for the refund. It didn't go to the correct person and I don't understand why and will look into this, I have just issued the refund for you.

Valorada con 5 estrellas sobre 5

Great!

Fast deliver, polite correspondence & good lights. Thank you!

21 de octubre de 2022

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