outdoorandgardenlighting.co.uk Opiniones 

187
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Products that I bought were manufactured as high quality pillar lights Excellent customer service and return policy of 90 days is great Returns of the items I didn't need were made very easy

Valorada con 5 estrellas sobre 5

Against a backdrop of an order of 6 additional bollard lights, where the lights were not going to be available until late June and after a new deck was installed, Outdoor and Garden lighting (via Cust... Ver más

Valorada con 1 estrellas sobre 5

Ordered a set of LED wall lights, one failed in the space of 2 months, are I thought, they have a 5 year guarantee, per Outdoorandgardenlighting own web site. So have called and emailed a fair few tim... Ver más

Valorada con 5 estrellas sobre 5

We had a difficult archway into our London Mews road. Lighting has been a challenge. Two wall lanterns from Ourdoor and Gardening were just right. They arrived speedily and were good value for money.

Información sobre la empresa

  1. Tienda de iluminación

Escrito por la empresa

The Outdoor & Garden Lighting Company is the largest online retailer of quality outdoor and garden lighting.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

187 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(187)

29 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Confusing company naming …..

Trades under the name of Tiffany lighting apparently yet no communicatin after the order to this effect. Hence difficult to get hold of and confusing.
Item arrived after chasing even after monies taken 1 week earlier.
Packaging not the best either.
Won’t be using again.

1 de febrero de 2022
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Respuesta de outdoorandgardenlighting.co.uk

Jackie, thanks for your review. We have two companies and both have seperate emails but the same phone number. We don't hide that and will send out emails with both company names on them. As far as I can see we delivered your lights to you inside the timescale we advised and although you state the packaging wasn't the best I can only assume as you haven't reported any damage that the lights arrived without damage.

Valorada con 4 estrellas sobre 5

Nice selection of lights

Nice selection of lights, quick delivery.
Only critisism, I wish the pictures on the website showed more details of the fittings.

28 de diciembre de 2021
Valorada con 2 estrellas sobre 5

Didn’t live up to the service promise.

I ordered some outdoor lights to be built into a wall. Website showed a 7 day delivery. After ordering, the email said 10-14 days but that they would notify if not in stock.
No notification, but after 15 days, I’d heard nothing. You can’t call this supplier directly. Calls go to an umbrella company. To be fair, they called back promptly but told me that ‘they might be in next week’
Given the uncertainty, I cancelled the order and requested a refund.
They agreed this with no argument and effected the refund very promptly.
I subsequently found the same product at a different supplier, for a lower price, and got next day delivery.

22 de noviembre de 2021
Valorada con 1 estrellas sobre 5

Still waiting for my order

Still waiting for my order which was placed over a week ago. Customer Service have said it hasn't arrived to them yet so very disappointed as website said within the week :(

17 de noviembre de 2021
Valorada con 5 estrellas sobre 5

First class customer service

First class customer service - an issue with part of the delivery which was quickly resolved and I was kept fully informed - which I have to say seems to be a rarity these days and I am very happy with the lights themselves.
Would use again & would recommend.

13 de octubre de 2021
Valorada con 5 estrellas sobre 5

I ordered some garden lights from…

I ordered some garden lights from outdoor garden lighting I received an email the next day confirming my delivery would be 1-3 days. I received my lights on the 2nd day. The service is brilliant. Will definitely order from them again

7 de octubre de 2021

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