I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Ver más
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Consulta las opiniones de los clientes
Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Ver más
The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Ver más
Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Ver más
Información sobre la empresa
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 14% de las opiniones negativas
Suele responder en menos de 1 semana
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excellent service and great products
excellent service and great products. Shipping was great and the packaging was excellent. I would definitely use this company again
Very efficient service
Very efficient service. Helpfull and knowledgable customer relations staff who respond in a short time. Thank you.
Excellent company to deal with
I have been completely satisfied with my experience of purchasing goods from this company. Would definitely use again and would
happily recommend to family and friends.
Select,...buy,...trust,... delivered and enjoy!!!
This is the second time that I've used this company.
I have to say that they are a first class company to buy from.
Communication is of there highest priority, always informing you along the way right up to the delivery.
I'll be going back and back to buy from as I have great trust and faith in them.
Purchased some North Face baggage from…
Purchased some North Face baggage from the site. Was slightly concerned as I had not heard of the website before but got confirmation and tracker for product immediately. Excellent service would definately use again !
Great customer service
There was an error on the website, hence the 4 star review. But this was quickly resolved and my email query responded to very quickly.
Great customer service. Very pleased with the product that was accurately described.
Very pleased with my purchase
Very pleased with my purchase, the coat is lightweight and waterproof in the heaviest of downpours. I ordered a M/L as I normally wear a size 12 it's a bit on the large side but not a problem as I will be able to wear a jacket or thick jumper underneath. Good service and a very specific time for delivery.
Diane
No better socks than these for trekking…
No better socks than these for trekking and long days on the trail. Great service from Etrias.
Great service
Great service, really quick delivery, friendly communication. Would definitely recommend.
Easy and efficient ordering process and…
Easy and efficient ordering process and efficient communication / updates regarding the delivery. Very pleased.
Quality product
Quality product, very good fabric- cosy. Be aware the cut is longer than most hoodies, maybe it's an American thing.
No contact address on their site
Their website doesn't even give their address in the Contact Us so I don't trust them and definitely won't be buying from them. Putting your address on the site is actually a legal requirement aswell.

Respuesta de Outdoorsupply.co.uk
Highly recommended this store
Highly recommended this store. The foreign order was completed as soon like local.
Never used this company before
Never used this company before. The product I bought was on special offer . Very good service
Fast service
Always quick to answer questions via email and fast turn around of orders, best prices on the web, really good delivery service provided (by DPD) at a more than reasonable price. Totally happy, will buy again from outdoorsupply.co.uk
Professionalism
They didn't have the stock on time,
They were in contact with me when I was emailing, quite fast response, and flexible on solutions!
I'm happy!!
Excellent
First time shopping here and it was a very happy experience. The product arrived very quickly, just as described and displayed. Needed this last minute so I called customer service to confirm delivery timeframe, and they were very helpful. Really pleased with the product and the price. Highly recommend!
Great shopping experience
Order received in just 3 days. Everything is professional and time-efficient. Peuterey padded jacket is just as cool-looking as expected
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