Outdoorsupply.co.uk Opiniones 

271
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Ver más

Valorada con 4 estrellas sobre 5

Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Ver más

Valorada con 3 estrellas sobre 5

The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Ver más

Valorada con 4 estrellas sobre 5

Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Ver más

Información sobre la empresa


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

271 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 14% de las opiniones negativas

Suele responder en menos de 1 semana

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3,1

Todas las opiniones

(271)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Select,...buy,...trust,... delivered and enjoy!!!

This is the second time that I've used this company.
I have to say that they are a first class company to buy from.
Communication is of there highest priority, always informing you along the way right up to the delivery.
I'll be going back and back to buy from as I have great trust and faith in them.

30 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased some North Face baggage from…

Purchased some North Face baggage from the site. Was slightly concerned as I had not heard of the website before but got confirmation and tracker for product immediately. Excellent service would definately use again !

27 de julio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great customer service

There was an error on the website, hence the 4 star review. But this was quickly resolved and my email query responded to very quickly.
Great customer service. Very pleased with the product that was accurately described.

11 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased with my purchase

Very pleased with my purchase, the coat is lightweight and waterproof in the heaviest of downpours. I ordered a M/L as I normally wear a size 12 it's a bit on the large side but not a problem as I will be able to wear a jacket or thick jumper underneath. Good service and a very specific time for delivery.
Diane

18 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, really quick delivery, friendly communication. Would definitely recommend.

4 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality product

Quality product, very good fabric- cosy. Be aware the cut is longer than most hoodies, maybe it's an American thing.

2 de abril de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

No contact address on their site

Their website doesn't even give their address in the Contact Us so I don't trust them and definitely won't be buying from them. Putting your address on the site is actually a legal requirement aswell.

24 de marzo de 2019
Opinión espontánea
Logotipo de Outdoorsupply.co.uk

Respuesta de Outdoorsupply.co.uk

Dear JP,

We sincerely apologise that you couldn't locate our address. Our company is actually based in the Netherlands, we do not have a physical store or headquarters in the UK. Our office address is visible on the 'Contact' page of our FAQ section. Our office address is:

De Schakel 9
5261 LL Vught
The Netherlands

Should you still have any questions about us, by all means give us a call on 01223 320693 or email us at customerservice@etrias.co.uk. We hope that this, and the reviews below from satisfied customers will help to change your mind!

Kind regards,
Etrias Customer Service

Valorada con 5 estrellas sobre 5

Fast service

Always quick to answer questions via email and fast turn around of orders, best prices on the web, really good delivery service provided (by DPD) at a more than reasonable price. Totally happy, will buy again from outdoorsupply.co.uk

5 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professionalism

They didn't have the stock on time,
They were in contact with me when I was emailing, quite fast response, and flexible on solutions!
I'm happy!!

16 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

First time shopping here and it was a very happy experience. The product arrived very quickly, just as described and displayed. Needed this last minute so I called customer service to confirm delivery timeframe, and they were very helpful. Really pleased with the product and the price. Highly recommend!

11 de enero de 2019
Opinión espontánea

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