Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Your dateline shows are all the same stories just edited differently! Dateline, dateline secrets uncovered, dateline unforgettable, dateline smoking gun, all the same stories!

Valorada con 1 estrellas sobre 5

too stupid to read or do your own jobs. Just another fake "bank" full of fraud and false advertising I get to sue. Don't care if you want to cry about me stating your illegal actions out loud won't c... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Received a strange email advising my account has been flagged by their security monitoring system. WHAT ACCOUNT? I've never even heard of this company and DEFINITELY didn't open an account. The whole... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario
  2. Servicio de business-to-business
  3. Institución financiera

Información proporcionada por diversas fuentes externas

Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

287 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Cashback is meh but the only positive.

Cashback is cool, but waiting a til "oxygen day" (every month on the 8th) to use it is stupid. So you're locked out of cashback, but it use to be as soon as you hit the $10 minimum.

They don't have any credit builders, loans, line of credit, or anything like varo, chime, Albert.

23 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Valorada con 5 estrellas sobre 5

Amazing card…

I have had excellent service since day one. I love the cash back feature. I also really love the responses from vendors commenting on how unique the physical card is!

23 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Valorada con 3 estrellas sobre 5

On the decline

I love this bank but their focus has shifted away from everyday checking and has focused their attention on their business checking. The rewards aren't the same and honestly there are better options out there for online banking. Bring back the instant 10$ referrals, and give customers better perks for card upgrades.

23 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Valorada con 3 estrellas sobre 5

No cash a check option

I don't like that they took the cash a check option away. The whole point in me getting banking online was so I could do it all in one place without heading out

23 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Valorada con 5 estrellas sobre 5

I love the rewards program

12 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Valorada con 5 estrellas sobre 5

Fluid banking with lots of benefits

I've been using Oxygen for about 3 years now and I have to say it's been my favorite banking experience so far. I really enjoy the single use cards and vendors specific card options they provide, they offer another layer of privacy and security that other banks do not.
Getting paid early is definitely a nice bonus as well, I look forward to banking with Oxygen for years to come.

23 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Valorada con 5 estrellas sobre 5

“Best Bank Ever…”

Oxygen has been by far the best bank I’ve ever dealt with I work at Fedex and I put my check in by direct deposit and I always get my check at least 2 days before the other guys that I work with!!! Great savings account also and plenty of cash back opportunities !!! The only thing I would like to see changed is that I can’t get an extra bank card for my wife?????

20 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Valorada con 5 estrellas sobre 5

Love this banking!

Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but what's not fake is how oxygen also charges you am extra $3 just for still doing that. Which I'm not so sure how come that happens but it sucks! The perks are great can't complain their! Even tho the fire element cost so much for the card I cant however fully complain about the price when the card is just wonderful and so worth the money spent!

19 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Valorada con 1 estrellas sobre 5

you changed the cashback experience

you changed the cashback experience. Its a hassle and unappealing to even use the cashback feature anymore. you could at least now make it automatic cashback and not limit the variety of retailers to just 1% of all available companies. you could implement all food $1 back not just 10 different restaurants and all other retail the 5 or 6% depending on element level and exclude all money transfer. most every transaction already is categorized so I don't get why you're system can't automatically process cashback for each category on a weekly and daily basis. I don't want to be forced to limit my shopping to a select few retailers of your choosing to get cashback!

1 de septiembre de 2023
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Valorada con 5 estrellas sobre 5

I've been using Oxygen for several…

I've been using Oxygen for several years now, and they have been the best! I am so happy to be a customer and to have them as my bank!

19 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Valorada con 5 estrellas sobre 5

I haven’t had any issues with this…

I haven’t had any issues with this service and I’ve been using them for 3-4 years now.

19 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Valorada con 2 estrellas sobre 5

No longer worth it

No longer worth the exorbitant costs of the different elements. Cash back has gotten too complicated.

19 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Valorada con 5 estrellas sobre 5

Opportunities to upgrade my card

Opportunities to upgrade my card, having a business account that I can easily transfer to my personal account. Having an easy way to save money when I spend money.
I would love more vendors that I shop at regularly to be on the list of cashback options.

17 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Valorada con 1 estrellas sobre 5

Clueless …

Out of the blue decided a security response was triggered, I wasn't contacted other than the email saying that they were permanently closing my account with no more information other than the system was triggered. I emailed back and requested to be informed of what transpired and when, I also asked why I wasn't contacted to verify that said trigger was indeed done by me. The response I received was my account was closed, my app was disabled, I could not log in and any funds would be returned to sender.

6 de enero de 2024
Opinión espontánea
Logotipo de Oxygen

Respuesta de Oxygen

Sorry to hear about your experience. On January 6, 2024, a notification email was sent to inform you of the account closure due to a business risk decision. You were also informed that your account would not be accessible, and your mobile application would be disabled. If you have any questions or concerns, please respond to the email thread sent to you on 1/8/2024. Apologies for any inconvenience caused.






Valorada con 1 estrellas sobre 5

Ongoing dispute.... Still waiting

I been banking with oxygen for quite some time now, i am at the water element. & I placed a dispute back in August for a service unfulfilled in July. Customer service has dragged it out for 3 months as of today. A date they assured me and I have yet got back with me

27 de julio de 2023
Logotipo de Oxygen

Respuesta de Oxygen

We're sorry to hear about your experience, and we'd like to investigate further. The issue has been escalated, and someone will contact you via email shortly. We appreciate your patience.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más