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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Your dateline shows are all the same stories just edited differently! Dateline, dateline secrets uncovered, dateline unforgettable, dateline smoking gun, all the same stories!

Valorada con 1 estrellas sobre 5

too stupid to read or do your own jobs. Just another fake "bank" full of fraud and false advertising I get to sue. Don't care if you want to cry about me stating your illegal actions out loud won't c... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Received a strange email advising my account has been flagged by their security monitoring system. WHAT ACCOUNT? I've never even heard of this company and DEFINITELY didn't open an account. The whole... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario
  2. Servicio de business-to-business
  3. Institución financiera

Información proporcionada por diversas fuentes externas

Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

287 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Top FinTech App

Great app development, cash back features, and customer support. I refer all my friends to sign up for an Oxygen account!

17 de abril de 2023
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Respuesta de Oxygen

We appreciate having you as a customer. Thank you for spreading the news about Oxygen!

Valorada con 3 estrellas sobre 5

Really Good... BUT...

Great features... cash back, disposable cards and great perks... Negatives: NO WEBSITE SUPPORT for viewing banking activity... you lose your phone and you can't access your money... SERVICES ARE GREAT UNTIL you NEED HELP... customer service is just bad... long wait times, not real bankers (call takers) which are generally useless and support is email based.. I would love to keep more money with them but I can't trust a company without a real banking team on the phone... i'm like most Americans I work hard for my money... I can't have my money in limbo waiting on an email...

1 de abril de 2023
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Respuesta de Oxygen

Hello, thank you so much for the review! We appreciate it and will pass along your feedback.

Valorada con 5 estrellas sobre 5

Dispute charges help

They helped me file a dispute

14 de abril de 2023
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Respuesta de Oxygen

Hello, we are always here to help, and we really appreciate your taking the time to leave us this feedback!

Valorada con 5 estrellas sobre 5

I love this account

I love this account! When I've had an issue with someone charging my account without my authorization I've always been able to reach a customer service rep on the first try. They have always handled the situation immediately. When I had to get a replacement card it came in quickly and I love the fact that while I'm waiting I'm not completely without access because I can still use temporary cards online to pay bills or transfer money. I get notifications on the use of my card instantly and I even make a couple of bucks been using it to buy gas or at Walmart because of the cash back incentives. Even the physical card itself is better than any of the other cards I have. It's heavier and very sturdy and includes the Tap'nGo payment option. I'm keeping this as my primary account forever.

3 de abril de 2023
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Respuesta de Oxygen

It is delightful to hear such positive words. Thank you so much for the review and for being an Oxygen customer! We appreciate you.

Valorada con 5 estrellas sobre 5

I love oxygen just wish that they offer…

I love oxygen just wish that they offer zelle. Have been using this online banking site for a couple of years now. Thank you Oxygen.con

17 de abril de 2023
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Respuesta de Oxygen

Hello Brandy, thank you so much for the review! We appreciate it and will pass along your feedback.

Valorada con 5 estrellas sobre 5

Oxygen is the best money app that I…

Oxygen is the best money app that I ever had, it's simple and very good service.

3 de abril de 2023
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Respuesta de Oxygen

It is delightful to hear such positive words, Damian. Thank you so much for the review and for being an Oxygen customer! We appreciate you.

Valorada con 5 estrellas sobre 5

Bad decision with Atlas

Not being able to link my cash app, can’t withdrawal my available balance. Couldn’t pay my bills on time because of it.

13 de abril de 2023
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Respuesta de Oxygen

Thank you so much for the review! We appreciate it.

Valorada con 4 estrellas sobre 5

Happily Satisfied

Everytime there's a transaction made, Oxygen always notifies me. I also like the fact that I can get to freeze and unfreeze my debit card. Keep up the good work Oxygen Bank.

17 de abril de 2023
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Respuesta de Oxygen

Thank you so much for the review! We appreciate it.

Valorada con 5 estrellas sobre 5

Love oxygen

Love oxygen. Very reliable and care about their customers. Great customer service and friendly.

17 de abril de 2023
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Respuesta de Oxygen

It is delightful to hear such positive words. Thank you so much for the review! We appreciate it.

Valorada con 5 estrellas sobre 5

Great service

Everyone is helpful

3 de abril de 2023
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Respuesta de Oxygen

Thank you so much for the review! We appreciate it.

Valorada con 5 estrellas sobre 5

Dix customer service.

I really like the convenience and security. Customer service needs to be able to solve issues instead of just being a call crnter.

17 de abril de 2023
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Respuesta de Oxygen

Thanks for your feedback. We are continuously working on adding more features/products to make your experience better.

Valorada con 1 estrellas sobre 5

Don’t bank with them

You suck. You have no customer service workers that are fluent in English. You can’t understand them, they don’t know what to do and cannot understand what you are saying.

The company has yet to verify my identity for mobile checks and pushes the blame on the check cashing company ingo. That’s not my problem you use a c rated company to verify your customers identity.

You have crap policy that is very inconvenient.

And most importantly your business has zero credibility with the public, most people give me looks when I say I bank with you and the looks are followed by negative reviews.

16 de abril de 2023
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Respuesta de Oxygen

Hello Tyler, we're sorry to hear about your experience. Our team would be glad to investigate what happened, please send us a message with the email address associated with your account so that we can look into this for you.

Valorada con 4 estrellas sobre 5

I've tried most of the online banks and…

I've tried most of the online banks and none of them are as good as oxygen. I like the cash back for fast food and gas and the different levels of cards.

17 de abril de 2023
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Respuesta de Oxygen

Thank you so much for the review! We appreciate it.

Valorada con 5 estrellas sobre 5

Oxygen is extremely high performance…

Oxygen is extremely high performance banking app. I’m happy with the quality and functionality of the banking app and I highly recommend the Oxygen banking app for an excellent experience with no fees!

17 de abril de 2023
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Respuesta de Oxygen

We appreciate the time you took to leave us this review. Thanks so much for the kind feedback about our App.

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