Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Your dateline shows are all the same stories just edited differently! Dateline, dateline secrets uncovered, dateline unforgettable, dateline smoking gun, all the same stories!

Valorada con 1 estrellas sobre 5

too stupid to read or do your own jobs. Just another fake "bank" full of fraud and false advertising I get to sue. Don't care if you want to cry about me stating your illegal actions out loud won't c... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Received a strange email advising my account has been flagged by their security monitoring system. WHAT ACCOUNT? I've never even heard of this company and DEFINITELY didn't open an account. The whole... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario
  2. Servicio de business-to-business
  3. Institución financiera

Información proporcionada por diversas fuentes externas

Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

287 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Really great card

Really great card. This is my favorite card. It has so many features.

19 de abril de 2023
Logotipo de Oxygen

Respuesta de Oxygen

Hi Christopher, thanks for your review. We are continuously working on adding more features/products to make your experience better.

Valorada con 1 estrellas sobre 5

Unfortunately you guys don’t care about…

Unfortunately you guys don’t care about your customers.

17 de abril de 2023
Logotipo de Oxygen

Respuesta de Oxygen

Hello, we're sorry to hear about your experience. Our team would be glad to investigate what happened, please send us a message with your email address so that we can look into this for you.

Valorada con 4 estrellas sobre 5

great cust svc

The agent was very friendly and super willing to help resolve my issue. Thanks

17 de abril de 2023
Logotipo de Oxygen

Respuesta de Oxygen

Hello Adrian, So glad we were able to resolve your issue! We are only an email or phone call away if you need us again.

Valorada con 1 estrellas sobre 5

Everytime I've had to file a dispute…

Everytime I've had to file a dispute with oxygen I've always been denied even with me being honest I still get denied my money back oxygen bank hadn't even gave me provisional credit they literally make me wait, this bank has denied me a couple thousand dollars of my money back and the sad part is I'm fighting identity theft and I've reported this to them and they told me that my card information was compromised but still denied my Disputes any excuse from oxygen bank because that's all it is and for them to tell me in there response below to file a rebutted well guess what I have and not even 2 hours later they tell me the same thing and close the case.

23 de febrero de 2023
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Respuesta de Oxygen

We’re sorry to hear about your experience. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. Our dispute team does provide customers with updates as soon as they are available. If you have any questions or would like to request a rebuttal, please reach out to support@oxygen.us

Valorada con 5 estrellas sobre 5

Awesome

Love the app and my whole experience with Oxegen

17 de abril de 2023
Logotipo de Oxygen

Respuesta de Oxygen

Hello, we really appreciate your taking the time to leave us this feedback!

Valorada con 5 estrellas sobre 5

Awesome features like cash back!

Oxygen’s customer operations really care about their customers. There are great features like cash back, and the card and packaging itself is really awesome. I am excited for what is to come with this company!

17 de abril de 2023
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Respuesta de Oxygen

It is delightful to hear such positive words. Thank you so much for the review! We appreciate it.

Valorada con 3 estrellas sobre 5

The business banking needs to be…

The business banking needs to be improved without limits.. overall great product … graphics ( looks) please add some color looks bland and basic

17 de abril de 2023
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Respuesta de Oxygen

Hello, thank you so much for the review! We appreciate it and will pass along your feedback.

Valorada con 4 estrellas sobre 5

Overall oxygen is good in my…

Overall oxygen is good in my experience. I just have a problem with the fees charged when I use the atm in my area. But I still will be a customer because I love the overall service and the customer service team is great!

17 de abril de 2023
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Respuesta de Oxygen

Hello, thanks for the feedback and we're sorry to hear about your experience. Please refer to this help article to locate Allpoint ATMs. https://oxygen.us/help/kb002-does-oxygen-have-a-fee-free-atm-network/

Valorada con 3 estrellas sobre 5

Pretty Good

It would be better if they gave overdraft.

17 de abril de 2023
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Respuesta de Oxygen

Hi Denise, thanks for the feedback. We are continuously working on adding more features to make your experience better.

Valorada con 5 estrellas sobre 5

Love it

Love it , It was everything I expected thank you

17 de abril de 2023
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Respuesta de Oxygen

Glad to hear that, Scott! Thank you so much for the review! We appreciate it

Valorada con 2 estrellas sobre 5

Inspired....to find another bank

You canceled my debit card before its expiration date with no warning and took over a month to replace it and those I contacted in customer service responded with incompetence and outright lies
It's a shame no one wanted to hear more when might have been able to resolve the problem. You asked

6 de febrero de 2023
Logotipo de Oxygen

Respuesta de Oxygen

We’re sorry to hear about your experience and we'd love to look into this further. Please send us an email to support@oxygen.us or call 866-287-7021 from 10am-6pm EST Monday through Sunday.

Valorada con 1 estrellas sobre 5

Worst bank ever!!

Worst bank ever!!! Been with them over a year and have to wait 30 days for a hotel deposit to go back on my card F!$#@ing b*@$&hit!

15 de abril de 2023
Opinión espontánea
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Respuesta de Oxygen

Hello @Stephanie Erwin, refunds generally take 3-5 business days depending on the merchant. This issue is escalated and someone will be reaching out to you shortly to help resolve this issue. We apologize for any confusion.

Valorada con 5 estrellas sobre 5

love oxygen

love oxygen
I'm currently on the Air element
I love the metal cards
plus 1 disposable card and unlimited virtual cards
all very useful
I would like to see more budgeting and accounting features
overall an amazing company to be with

17 de abril de 2023
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Respuesta de Oxygen

We appreciate the time you took to leave us this review. Thanks so much for the kind feedback.

Valorada con 5 estrellas sobre 5

My sister gave me your link to get her…

My sister gave me your link to get her self something free, I don't know what it was. That was either 2 or 3 years ago. I am still with you guys and I don't plan on going any where else. Great service I have only had to speak with some one two times. A little slow if you stay on the line, but if you leave your name and number the response time isn't bad

19 de mayo de 2022
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Respuesta de Oxygen

We appreciate having you as a customer. Thank you so much for the review! We appreciate it.

Valorada con 1 estrellas sobre 5

I was charged extra for my gas and the…

I was charged extra for my gas and the store never put the money back on my card I disputed it and oxygen said that they found no errors like I was lying I will be switching banks soon

25 de marzo de 2023
Logotipo de Oxygen

Respuesta de Oxygen

Jasmine, we’re sorry to hear about your experience. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. If you would like to request a rebuttal, please reach out to support@oxygen.us.

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