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Consulta las opiniones de los clientes
too stupid to read or do your own jobs. Just another fake "bank" full of fraud and false advertising I get to sue. Don't care if you want to cry about me stating your illegal actions out loud won't c... Ver más
La empresa ha respondido
Received a strange email advising my account has been flagged by their security monitoring system. WHAT ACCOUNT? I've never even heard of this company and DEFINITELY didn't open an account. The whole... Ver más
Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.
Información de contacto
100 First St. Suite 2250, 94104, San Francisco, Estados Unidos
- (866) 287-7021
- support@oxygen.us
- oxygen.us
Really great card
Really great card. This is my favorite card. It has so many features.
19 de abril de 2023
Respuesta de Oxygen
Hi Christopher, thanks for your review. We are continuously working on adding more features/products to make your experience better.
Wonderful banking
18 de abril de 2023
Respuesta de Oxygen
Thank you so much for the review! We appreciate it.
Unfortunately you guys don’t care about…
Unfortunately you guys don’t care about your customers.
17 de abril de 2023
Respuesta de Oxygen
Hello, we're sorry to hear about your experience. Our team would be glad to investigate what happened, please send us a message with your email address so that we can look into this for you.
great cust svc
The agent was very friendly and super willing to help resolve my issue. Thanks
17 de abril de 2023
Respuesta de Oxygen
Hello Adrian, So glad we were able to resolve your issue! We are only an email or phone call away if you need us again.
Everytime I've had to file a dispute…
Everytime I've had to file a dispute with oxygen I've always been denied even with me being honest I still get denied my money back oxygen bank hadn't even gave me provisional credit they literally make me wait, this bank has denied me a couple thousand dollars of my money back and the sad part is I'm fighting identity theft and I've reported this to them and they told me that my card information was compromised but still denied my Disputes any excuse from oxygen bank because that's all it is and for them to tell me in there response below to file a rebutted well guess what I have and not even 2 hours later they tell me the same thing and close the case.
23 de febrero de 2023
Respuesta de Oxygen
We’re sorry to hear about your experience. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. Our dispute team does provide customers with updates as soon as they are available. If you have any questions or would like to request a rebuttal, please reach out to support@oxygen.us
Respuesta de Oxygen
Hello, we really appreciate your taking the time to leave us this feedback!
Awesome features like cash back!
Oxygen’s customer operations really care about their customers. There are great features like cash back, and the card and packaging itself is really awesome. I am excited for what is to come with this company!
17 de abril de 2023
Respuesta de Oxygen
It is delightful to hear such positive words. Thank you so much for the review! We appreciate it.
Oxygen is great no fees and pretty…
Oxygen is great no fees and pretty cards I love them
17 de abril de 2023
Respuesta de Oxygen
Thank you for taking the time and effort to leave this review. We're very pleased to hear that.
The business banking needs to be…
The business banking needs to be improved without limits.. overall great product … graphics ( looks) please add some color looks bland and basic
17 de abril de 2023
Respuesta de Oxygen
Hello, thank you so much for the review! We appreciate it and will pass along your feedback.
Quick and easy.
17 de abril de 2023
Respuesta de Oxygen
Thank you so much for the review! We appreciate it.
Overall oxygen is good in my…
Overall oxygen is good in my experience. I just have a problem with the fees charged when I use the atm in my area. But I still will be a customer because I love the overall service and the customer service team is great!
17 de abril de 2023
Respuesta de Oxygen
Hello, thanks for the feedback and we're sorry to hear about your experience. Please refer to this help article to locate Allpoint ATMs. https://oxygen.us/help/kb002-does-oxygen-have-a-fee-free-atm-network/
Respuesta de Oxygen
Hi Denise, thanks for the feedback. We are continuously working on adding more features to make your experience better.
Great company and no cost!
Great company and no cost! Doesn't get any better than that!
17 de abril de 2023
Respuesta de Oxygen
Thanks for taking out time to rate us. Appreciate it!
Respuesta de Oxygen
Glad to hear that, Scott! Thank you so much for the review! We appreciate it
Great Customer Service when my account…
Great Customer Service when my account was hacked.
18 de agosto de 2022
Respuesta de Oxygen
Hello, we are always here to help, and we really appreciate your taking the time to leave us this feedback!
Inspired....to find another bank
You canceled my debit card before its expiration date with no warning and took over a month to replace it and those I contacted in customer service responded with incompetence and outright lies
It's a shame no one wanted to hear more when might have been able to resolve the problem. You asked
6 de febrero de 2023
Respuesta de Oxygen
We’re sorry to hear about your experience and we'd love to look into this further. Please send us an email to support@oxygen.us or call 866-287-7021 from 10am-6pm EST Monday through Sunday.
Worst bank ever!!
Worst bank ever!!! Been with them over a year and have to wait 30 days for a hotel deposit to go back on my card F!$#@ing b*@$&hit!
15 de abril de 2023
Opinión espontánea
Respuesta de Oxygen
Hello @Stephanie Erwin, refunds generally take 3-5 business days depending on the merchant. This issue is escalated and someone will be reaching out to you shortly to help resolve this issue. We apologize for any confusion.
love oxygen
love oxygen
I'm currently on the Air element
I love the metal cards
plus 1 disposable card and unlimited virtual cards
all very useful
I would like to see more budgeting and accounting features
overall an amazing company to be with
17 de abril de 2023
Respuesta de Oxygen
We appreciate the time you took to leave us this review. Thanks so much for the kind feedback.
My sister gave me your link to get her…
My sister gave me your link to get her self something free, I don't know what it was. That was either 2 or 3 years ago. I am still with you guys and I don't plan on going any where else. Great service I have only had to speak with some one two times. A little slow if you stay on the line, but if you leave your name and number the response time isn't bad
19 de mayo de 2022
Respuesta de Oxygen
We appreciate having you as a customer. Thank you so much for the review! We appreciate it.
I was charged extra for my gas and the…
I was charged extra for my gas and the store never put the money back on my card I disputed it and oxygen said that they found no errors like I was lying I will be switching banks soon
25 de marzo de 2023
Respuesta de Oxygen
Jasmine, we’re sorry to hear about your experience. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. If you would like to request a rebuttal, please reach out to support@oxygen.us.
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