Pabo UK Opiniones 

231
•
TrustScore: 3.5 sobre 5

3,4

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Product appears to be okay but was disappointed with delivery. Ordered on a Saturday but wasn’t dispatched until the Wednesday, eventually arriving on the Saturday. Seems very slow and at £4.29, quite... Ver más

Valorada con 2 estrellas sobre 5

Having shopped at pabo before when I saw an email promising a free gift I thought why not! Ordered and arrived quite quickly! No free gift! Thought the offer might have expired and I hadn't noticed so... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Having been really pleased with previous orders from pabo I thought I would order again. I placed my order on the 19/05/2016 and payment went straight out. Received an email saying items will be despa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Loved the variety of items to choose from and all from the comfort of my home. Easy website to navigate and given a realistic idea of delivery times and options. My box of joy arrived quickly and was... Ver más

Información sobre la empresa

  1. Lencería
  2. también en la categoría
  3. Tienda de juguetes eróticos

Escrito por la empresa

Be a pioneer. Be independent. Break down conventions. Do the right thing from the start - even when society is not ready for it. This is what Beate Uhse stands for, in the past, the present, and even the future. Beate Uhse does not only fulfil their customer’s wishes but also inspires and encourages them to pursue their dreams and desires, and to embrace their sexuality. This is the case for all of Europe. After all, with more brands alongside Beate Uhse, such as Pabo and Adam & Eve and with affiliates in the Netherlands, France, Belgium, Austria, Czechia and Great Britain, we are there for our customers.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

231 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(231)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly Recommended

Purchased many items on here for my beautiful lady. She loves getting gifts and especially the ones from Pabo!

Great prices, great selection and great products!

3 de marzo de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great store

I have ordered quite a few different items from pabo. All items have been of very good quality. There is always offers and free gifts to be used from signing up for their emails. Delivery times can be a little bit slow though

3 de marzo de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would of given no stars if I could!

I had a problem with one order that I made... I rang customer service and it was absolutely disgusting! The women spoke over me, did not listen and was very VERY rude- so anyway- then I had to call back and the next customer service representative was disgustingly rude! Will NOT be shopping here ever again! Disgusting. Think your customer service rats need training!!

8 de febrero de 2016
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Dear Laura,

Thank you for providing us with your details.

We have looked into this and we will take measures to prevent other customers to experience what you have experienced.

With kind regards,

Tessa
Webcare Team

Valorada con 2 estrellas sobre 5

Promised free gifts and revived nothing...twice!!!

Having shopped at pabo before when I saw an email promising a free gift I thought why not! Ordered and arrived quite quickly! No free gift! Thought the offer might have expired and I hadn't noticed so tried again on another offer which was definitely in date and spent over what it said I needed to qualify, item arrived... guess what no free gift! Have contacted customer services to give them a chance to rectify it then will be contacting trading standards if I need to!!

6 de febrero de 2016
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Dear Jan,

We're sorry you haven't received the free gifts.

We'd like to look into this, could you please send us an email with your customer/order number?

With kind regards,

Tessa
Webcare Team

Update:

Dear Jan,

As we haven't received an email, we kindly ask you again to contact us so we can help you in this.

Regards,

Tessa

Valorada con 2 estrellas sobre 5

free gifts

Sould have received free gifts with both my orders, but nothing came....one was surposed to be a branded item, just a rip off.wont order again, will look elsewhere.

14 de enero de 2016
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Dear Jenny,

We would like to research what went wrong with your orders. Could you please send us your customer number and/or order numbers to onlineserviceteam@service.paboshop.co.uk?

With kind regards,
Martin
Webcare Team Pabo

Valorada con 1 estrellas sobre 5

none delivery

I ORDERED A CHRISTMAS GIFT FOR MY MISSUS AND DESPITE RINGING TO CHECK IT WOULD ARRIVE IN TIME NOTHING WAS DELIVERED I HAVE E MAILED THE COMPANY ON SEVERAL OCCASIONS ABOUT A REFUND BUT THEY JUST IGNORE MY COMPLAINT AND CL;AIM IT WAS DELIVERED... VERY DODGY COMPANY I AM NOW HAVING TO INVOLVE TRADING STANDARDS TO GET MY MONEY BACK..... AVOID THEM AT ALL COSTS

12 de enero de 2016
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Dear Mark,

We are sorry to hear that your order has not been delivered yet. We see that one of our colleagues just informed you via e-mail that we have started the investigation with Royal Mail. You will receive a confirmation as soon as we have closed the investigation. We must ask you to have a bit more patience.

Best regards,
Martin
Webcare Team Pabo

Valorada con 3 estrellas sobre 5

"Free Gifts" don't seem like they should

I've ordered a fair few times with Pabo, to be fair I'm usually extremely happy with their customer service... but when I buy something that says ooo get a £40 free christmas gift... the value of the items in the box... it doesn't even seem like it's £10 to be fair. It was quite shocking because it seems like it was the £40 CHristmas box that was meant to be gifted which was how it was worded but it was nothing of the sorts... was overly disappointed with what arrived in that box but seperately happy with the main product.

8 de enero de 2016
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Dear Adam,

It's very unfortunate that you aren't satisfied with the box you received. We always aim to find a suitable "thank you gift" for our customers.

Please be advised that we forwarded your comments on the gift to the Marketing department as feedback.

With kind regards,

Tessa
Webcare Team

Valorada con 3 estrellas sobre 5

"freebies" bit of a con,

Updated:
I cannot fault customer support at all! Very fast email responses, really helpful and my issues were sorted within a couple of hours,
We will definitely continue to shop here and recommend pabo. Thankyou very much.


Received an email with a "free gift worth £75" with any order above £20, so thought sod it I'll get a treat for my birthday....when it arrived the free gift was: a necklace which was on sale at £5 (£10 full price)
A vibrater which was £10 full price.
And a £12.50 voucher (to be spent on orders over £40)
So £32.50 worth not the £75 that it said, I was quite disappointed to be honest.
To be fair i can't fault the quality of anything I've ever ordered.

Now my husband put an order in of nearly £90, and we're still waiting for delivery (normally it takes 3-4 days from buying to delivery when we've ordered in the past) but it didn't even get dispatched till 4 days after, a week later were still waiting :(

10 de noviembre de 2015
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Hi Mrs Buck,

We are sorry to hear that you are not completely statisfied with our free gift. We would like to see what we can do for you.
Could you please send us an email with your and your husband's customer number, so we can get in touch with you?

Please send the email to onlineserviceteam@service.paboshop.co.uk. Thank you in advance!

Best regards,
Martin
Webcare Pabo

Valorada con 2 estrellas sobre 5

Waiting Delivery

So I ordered 7 days ago and still no email saying its on the way what is going on can you email me.. It's a joke

5 de noviembre de 2015
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Hello Rebecca,

We're very sorry you haven't received any email from us concerning your order. We'd like to get in touch with you to look into this.

Could you please send us an email with your customer or order number? Our email address is onlineserviceteam@service.paboshop.co.uk


With kind regards,

Tessa
Webcare Pabo

Valorada con 1 estrellas sobre 5

Avoid like the plague !!!!

Received an unsolicited email. Telling me I'd won a 'top branded gift'. For which I'd been specially selected (along with four other named people). Placed my order it arrived. No 'top branded gift'. Got in touch with their customer services (who incidentally are a joke). Numerous emails etc. No help nothing.

This is a Mickey Mouse Company. Likely to go bust or disappear with YOUR money.

You can buy everything they do elsewhere on line and more often than not at a more competitive price.

I will NEVER use them again. Totally useless.

Don't take my word for it. Take a look at some of the other reviews. Concerning the same issue. Also note their pathetic responses. Which kind of sums Pabo up in a nutshell.

My advice. Go elsewhere



Pabo

Don't bother responding. Save you BS for someone else. You're USELESS !



Update 14/12/15

Pabo I said I'd never contact or order from you again. So why would you expect me to get in touch with you. I'm a lot happier spending my cash elsewhere. You'll never get another £0.01p of mine. You're USELESS and anyone with any sense. Should avoid you like the plague !

Please don't bother responding. Life is tooooooo short. You're USELESS........end of !!!!

8 de octubre de 2015
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Hello JM,

You state that you don't wish to receive a response from us and we respect this decision.

We do want to explain that there might have been a mix-up in p-codes, as according to our information a code for free handcuffs was used and not the code for the top branded gift.

If you'd like to have us explain this further to you, please contact us on onlineserviceteam@service.paboshop.co.uk , perhaps including your phone number so we might solve it even quicker.

Edit 16/10/2015:
Unfortunately you haven't contacted us in the last week, after we replied on your review. Please don't hesitate to get in touch with us if you change your mind.

With kind regards,
Tessa
Webcare Pabo.com

Valorada con 1 estrellas sobre 5

Poor

Was one of the lucky 5 who had won a prize.

Prizes was iPhones tablets and so on.

Brought something to see what the prize was.

Turned out to be some cheap earphones.

Makes me think what was the chances of all five people ordering something.

Seems like a marketing scam and no one gets the good prizes!

So far haven't returned my emails to return item or any communication what so ever!

Will not be using again!

Having looked at the review under mine.

Mine was also on the 16th but no Tammy Edwards was in the list.

PABO'S HAPPY 5
NAME: G. Hemmingway
NAME: S. George
NAME: Chris Purnell
NAME: M. Bradbury
NAME: K. Abbott

The email makes you believe that you are one of the lucky 5.

Where really they have just sent it to everyone.

Awful marketing.

Update number 2 5/10/2015

Still haven't received refund!

23 de septiembre de 2015
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Hi Chris,

As mentioned in the terms and conditions, this promotion ran in several countries simultaneously.
Therefore, the promotion reached a large number of people.

It takes a very quick response to this email, to be one of the first four entrants to place an order.
In the terms and conditions, you can also find how the gifts are allocated: The first entrant receives an iPhone 5, the second entrant receives a Samsung tablet, the third a Sony digital camera and the fourth a Philips GoGear MP4 player. All other entrants receive Grundig headphones.

As you may understand, the names of the other prize winners in your email are fictional because of privacy reasons.

If you have any further questions, please don't hesitate to contact us again at onlineserviceteam@service.paboshop.co.uk

With kind regards,
Martin
Webcare

Valorada con 4 estrellas sobre 5

1st review before delivery...

I ordered on the 16th of this month as I had an email saying I was one of selected 5, says if I ordered within that day and was one of the first then I'd be entered to win a top prize, I've read terms so aware of the rules on this, I ordered as soon as id read the email just after dropping kids to school took ages to send the payment as page wouldn't load but I managed it is love to see which prize I get, I will write another honest review once I've received my order, I have read reviews on here and would like to add my experience....speak soon

17 de septiembre de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

2nd review! Still no refund after non delivery! Avoidlike the plague!

So, after Pabo replied to my review, about non delivery of items, I filled in the requested questionnaire. That was sent to them 7 days ago! I've since, emailed them roughly 7 times and had NO REPLY OR RESPONSE! It's an absolute joke! I was sent an email which basically said I was priority, but since then, not a single update! I just want my money back as I've paid for the goods (that was taken immediately too) and I've not relieved them. It's looking like I'll have to contact trading standards because I'm not letting it drop! So, if your thinking of buying from this company, DONT! There's other websites such as love honey, based in the UK which are far better to deal with than this company!

20 de agosto de 2015
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Hi Jenna,

We closed the investigation and sent you an email about this today.
Your refund will be processed within 14 days. This will also
be confirmed by email.

If you have any further questions, please don't hesitate to contact
us again.

With kind regards,
Tessa
Online Service Team Pabo

Valorada con 1 estrellas sobre 5

2nd Review after no refund! Avoid like the plague!

So, after Pabo replied to my review, about non delivery of items, I filled in the requested questionnaire. That was sent to them 7 days ago! I've since, emailed them roughly 7 times and had NO REPLY OR RESPONSE! It's an absolute joke! I was sent an email which basically said I was priority, but since then, not a single update! I just want my money back as I've paid for the goods (that was taken immediately too) and I've not relieved them. It's looking like I'll have to contact trading standards because I'm not letting it drop! So, if your thinking of buying from this company, DONT! There's other websites such as love honey, based in the UK which are far better to deal with than this company!

6 de agosto de 2015
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Hello Jenna,

We're sorry your parcel hasn't been delivered yet. We've sent you a form 3 times, so we can start an investigation at Royal Mail and it seems that you haven't received it thus far. Therefore we have sent you the form in a regular email.

Please fill this form out and send it back to us, so we can help you. We would be happy to either give a refund or redispatch the parcel.

We look forward to receive your filled out form!

With kind regards,
Tessa
Online Service Team Pabo

Valorada con 1 estrellas sobre 5

Lies lies lies

As you can see my last review was replied to ...guess what ...still waiting for my refund and they've now gone from 30 days to I could be waiting 6 weeks!!!!
Their phone line customer services are disgustingly rude they made me email them my proof of returns so they could speed it up but instead they said yes we can see you have returned it but you still have to wait 2 weeks !!!
I had the phone put down on me each time I mentioned speaking to a manager . Judging the way I've been treated by this coming shows it is very poorly ran so bad they put the phone down on the mention of a manager.
Customer service is disgusting DO NOT BUY FROM PABO!!!! if you have to return an item you may be waiting an awfully long time a few of the reviews show some have been waiting over 3 months for refund!!! I've been a customer with pabo for 5 years and this is how they treat loyal customers? !?! I'll NEVER shop here again! Can most definitely NOT be trusted

7 de julio de 2015
Opinión espontánea
Logotipo de Pabo UK

Respuesta de Pabo UK

Dear Gemma,

we apologize for the inconvenience, normally it doesn’t take this long to receive and process returns.

I see that your return was processed on July 28th and your money was reimbursed on your credit card on July 29th.

With kind regards,

Tessa
Online Service Team Pabo

Valorada con 5 estrellas sobre 5

Excellent site

I have shopped with Pabo a few times, the quality of the clothing is excellent and delivery is always quick. I would recommend them.

7 de julio de 2015
Opinión espontánea

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