Banner for Pacaso

Pacaso Opiniones 190

TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam Archaga and Michael Creed were incredibly helpful on our welcome call. Could not have been more interested in our well being and understanding of the Pacaso program. Made my wife and me very comfo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I worked with Sam Archaga as my sales rep, and I can’t say enough good things about him. He was consistently helpful, pleasant, and worked with me to create a clear sales strategy that got everything... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesor inmobiliario

Acerca de Pacaso

Escrito por la empresa

Own your dream second home for 1/8 the cost with Pacaso.

Enjoy an effortless escape to the place you love — for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.

Your home is cared for by a professional service team, ensuring it’s always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.

With Pacaso’s seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.

For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.


Información de contacto

Promotion box for Pacaso

There’s no place like your second home

Enjoy all the benefits of second home ownership for ⅛ the cost.

4,8

Excelente

TrustScore: 5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Sales team especially Micah were…

Sales team especially Micah were exceptional, very helpful in explaining the Pacaso model and in dealing with the "waffling' that would come up with each of my family member's concerns. One suggestion on the paperwork side that might help future owners would be to provide an ongoing checklist and or timeline of the status of the signing process. Just how my mind works, if and when it decides to work. Thanks to all, Were really excited, thanks to you, Pablo.

13 de diciembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Jim,
Thanks for your review! We're so glad Micha was able to address all of your questions and concerns, and we'll pass your suggestion on to the team. Feedback is always appreciated!

Valorada con 5 estrellas sobre 5

Fantastic Experience

Really easy, streamlined process from start to finish. I bought the Pacaso share for my family but sell real estate for a living, and I wish our typical transactions were as easy as this. Looking forward to our first stay in Palm Springs!

8 de diciembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Thanks for your review! So glad to hear the transaction was quick and easy. Enjoy your sunny new second home!

Valorada con 5 estrellas sobre 5

Great service

Great service, everyone answered my buyers questions quickly and efficiently.

29 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Thanks for your review! We're glad to hear that you had a great experience working with Pacaso. We strive to make the process easy for agents and buyers alike!

Valorada con 5 estrellas sobre 5

We had a great experience buying our…

We had a great experience buying our dream vacation home through Pacaso. Every aspect of the buying experience was pleasant, quick, painless and clear. It was the fastest and easiest real estate transaction ever. Highly recommend owning a vacation home through Pacaso - it’s the future of vacation home ownership!

20 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Ranga,
Thanks for your kind review! We're happy to hear that you've a great experience as a Pacaso owner. The team is always here for you.

Valorada con 4 estrellas sobre 5

Our experience was good and the staff…

Our experience was good and the staff was very helpful. The only reason I did not give 5 starts is that we had much anxiety when we could not find dates for our new house until we found out that some dates were pre-blocked for new owners. If we had known this prior to closing, it would have caused us much less stress about our purchase. We recommend disclosing this to future owners before closing.

18 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Daniel,
Thanks for your helpful feedback. I've passed it along to the team, and we're continuously working to improve our scheduling process to make it easy and transparent for owners. We're happy to hear that dates were available for you to enjoy your new home!

Valorada con 4 estrellas sobre 5

Karl was very helpful and our welcome…

Karl was very helpful and our welcome to our new home was amazing. We do have a few requests for the home, but I’m sure Karl will handle it.

14 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Thanks for your review! We're so glad to hear Karl provided a warm welcome. The team is always here for you!

Valorada con 5 estrellas sobre 5

The entire experience was guided by…

The entire experience was guided by friendly knowledge and accommodating staff
We are excited to have a vacation home we never could have afforded on our own
We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with
Lana our escrow/document person was equally lovely and polite
Katie our host and concierge has been delightful, accessible and helpful.

Only critiques:
1. some costs were sprung on us on the end but those were waived
2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront
Again overall Pacaso makes the process easy and we are looking forward to our family vacations

13 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Ben,
Thanks for your feedback! We're so glad to hear your Pacaso experience has been positive and we were able to address your concerns. We hope you enjoy your home for years to come!

Valorada con 5 estrellas sobre 5

Very nice

Very nice, happy to be there.
We called with a lot of questions, but you we’re always there to help. Thank you so much.

10 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Carmel,
Thanks for your review! We're glad to be of service. The team is always here for you!

Valorada con 5 estrellas sobre 5

Pacaso is forward thinking

Pacaso is forward thinking. The process is smooth and simple. I am a real estate broker and know how a company could complicate the process and make it unpleasant. Pacaso made it an enjoyable process and experience.

6 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Mike,
Thanks for your review! We're so glad to hear your experience has been smooth and enjoyable.

Valorada con 4 estrellas sobre 5

We are pleased with our decision to…

We are pleased with our decision to purchase a unit in a house in Park City. A quality property in all respects, and essentially ski in ski out. We are anticipating year round use for our extended families. The process of investigating the property, the Pacaso approach,and acquiring the membership in the LLC was very quick and smooth. Our only concern is that the process for selecting the weeks is not transparent and there will be difficulty in obtaining days around the Christmas Holidays.

3 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

We appreciate your feedback, and we're happy to hear about your positive purchase experience! We are continuously working to improve our scheduling process, and encourage you to reach out to your Home Manager for assistance. We are committed to ensuring all owners have equitable access to their home throughout the year.

Valorada con 4 estrellas sobre 5

Maintenance Issue

There was an issue at the house with our gas line that compromised our stay, otherwise it would have been a 5-star rating.

1 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Bruce,
Thanks for sharing your feedback. We've flagged this issue with our operations team, and your Home Manager, Lynn, is working to resolve the situation with the propane company. We look forward to providing a 5-star experience next time!

Valorada con 5 estrellas sobre 5

Awesome experience

Awesome experience! Our property manager, Katie, greeted us with a nice bottle of wine and welcome note. Above and beyond!

1 de noviembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Aaron,
Thanks for your review! I'm glad Katie was able to make your first stay extra special. The team is always here for you.

Valorada con 5 estrellas sobre 5

Wonderful experience

Wonderful experience. Lindsey was top-notch and went way above and beyond for us. She responded immediately when we lost power and was there for us for every step. We are loving our new place and so excited to come back!

28 de octubre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Monica,
Thanks for your review! We're so glad you're enjoying your new home. Lindsey and the team are always here for you.

Valorada con 5 estrellas sobre 5

Sandra = amazing!

Sandra shows great care in ensuring owners have a wonderful experience! Every time we go the house has new features and little touches that make it more enjoyable. This time around, we got to enjoy the outdoor furniture, the rug and mirror and the primary bedroom, and the steppers for the pool cover. And we so appreciate her accommodating schedules! We love her!

13 de octubre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Kari, Thanks for sharing your kind feedback! Sandra and the team are always here for you.

Valorada con 5 estrellas sobre 5

This concept is simply incredible!

This concept is simply incredible! I've purchased two units on two separate properties. One is in Park City and the other is on Newport Beach peninsula. The properties are amazing, well furnished and completely turn key. Instead of the seller renting out to air bnb daily or weekly renters Pacaso limits to just 8 owners. True owners on title. The level of care that brings from just 8 owners as opposed to hundreds of random renters over time helps keep the local community stable and thriving. I can not thank Pacaso enough for this concept that brought homes financially out of reach within the grasp of my family.

6 de octubre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi KP,
Thanks for your review! We're so glad you love your homes and the Pacaso concept.

Valorada con 5 estrellas sobre 5

All of our dealings from my first phone…

All of our dealings from my first phone call to the closing on our home were handled very professionally. Pacaso target buyers are used to professional service in all their business and personal endeavors, so that is their expectations. All of the Pacaso Team Members were very responsive and in some cases took the initiative to keep all the details and documents moving. This is only possible in a DocuSign environment.

Spot On,

Mike O’Neill

28 de septiembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Mike,
Thanks for your review! We're happy to hear our team made the buying process easy.

Valorada con 5 estrellas sobre 5

I have nothing but good to say about…

I have nothing but good to say about Pacaso.Katia has been excellent and extremely helpful in all areas. Thank you for allowing me as part owner at Mountain View. Thanks again,Pablo Lobato.

7 de septiembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Pablo,
Thanks for sharing your feedback! The team is always here for you.

Valorada con 5 estrellas sobre 5

Making our second home wishes possible

We purchased a share back in November 2020 up in St Helena and have had a wonderful experience. My wife and I love the model along with the support they provide in making it possible to own a fraction of a second home. The app is the secret sauce to making this type of co ownership possible since we all get a fair shot at reserving our allotted time including holidays. Our assigned manager is always responsive to any requests/needs to make our home better and we’ve never had a bad experience any time we’ve stayed up in the Napa/St Helena Area. Would highly recommend if you find the right home for you. I don’t see myself ever selling

1 de septiembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi Michael,
Thanks for sharing your review and experience with our app and home manager. We are happy to hear you're loving your Pacaso.

Valorada con 5 estrellas sobre 5

Excellent help from all the Pacaso staff

Excellent help from Sebastian, Kyle, and Cody. They always respond promptly and thoughtfully

1 de septiembre de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Thanks for sharing your feedback! The team is always here for you.

Valorada con 5 estrellas sobre 5

Door lock code

Hi All,
One point of feedback. I checked out at approximately 11:30am today. I tried locking the door with the code given in the check out email. It didn't work. The code that worked was the one given at check IN. I venture to guess that the check OUT code won't work until after 12pm, which is check out time. You should probably look into that.

31 de agosto de 2021
Logotipo de Pacaso

Respuesta de Pacaso

Hi William,
Thank you for your review and feedback. We apologize for the doorlock issue and will flag this to our home operations team and your home manager, Sandra, will reach out to you for further investigation.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más