Palmer Holidays Opiniones 290

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I object to your changing daily programme when there was no proper reason, such as pouring rain or accident I went on this holiday particularly to see Hever Castle and Gardens which were magnificen... Ver más

Valorada con 5 estrellas sobre 5

Recently returned from the NC500 coach tour , without a doubt the best coach trip I have ever done! My personal faves were the Isle of Skye and Ullapool, with John O'Groats being the very best! Our... Ver más

Valorada con 5 estrellas sobre 5

Our first holiday with Palmers and taken on recommendation of friends.The holiday was perfect in every way. The collection and drop off at home was a big plus for us.Our driver, Peter, was very goo... Ver más

Valorada con 5 estrellas sobre 5

Everything went well from the moment I booked; the holiday trips were really well organised and the hostess and driver were both excellent and very helpful to everyone. You even ordered good weather... Ver más

Información sobre la empresa

  1. Operador de excursiones
  2. Empresa de autobuses y autocares

Sobre Palmer Holidays

Escrito por la empresa

Palmer Holidays

We are Palmer Holidays, offering luxury door-to-door Coach Holidays, exclusively from the North of England for more than 40 years. 

Our luxury coach holidays span the length and breadth of Great Britain, and we also have an exciting range of European River Cruises too. 

View our Coach Holidays 2025

Why Palmer Holidays?

✅ Your holiday begins with our door-to-door service on every holiday.

✅ Comfort all the way with modern executive touring coaches, with reclining seats, generous legroom, air conditioning and on-board WC.

✅ Exceptional Customer Service from our friendly and efficient holiday advisors who are on hand from the moment you book, to returning home, and will ensure you have the very best service throughout. 

✅ Quality hotels which are handpicked and carefully chosen for their hospitality, facilities and location. All our hotels are of a three of four star standard and perfect for enhancing your holiday experience with us. 

✅ Itineraries designed with you in mind. On all our sightseeing excursions we including admissions and entrances, so there are no hidden costs. 

View our Coach Holidays 2025

Dedicated Solo Traveller Holidays

No one is a stranger on our popular 'Good Companions' holidays, designed specifically for solo travellers. 

Whether you are a seasoned solo traveller or thinking of taking your first holiday on your own, our Good Companions hosted tours are just for you!

Relax with like-minded people, explore new places and have fun with new-found friends. You can be assured of a warm welcome from your friendly Good Companions host, who will ensure you are not alone for long. 

Have a look at our Good Companions coach tours throughout the UK and treat yourself to something special.

View our Good Companions Coach Holidays 2025

 

 

Bespoke Group Holidays

Travel as a group and enjoy great savings!

If you are involved in the planning of a group holiday, whether it’s for a group of friends or on behalf of a club, we can help you with transport, excursions, entrances and guide services, wherever you wish to travel! We help to plan tailor made holidays for many different groups every year, so if you have a group of 10 people or more, then we can certainly help organise the perfect holiday - there is no better way to travel on a group holiday than with us.

View our Group Holidays

 

Jersey by Air

Departing from Leeds Bradford or Newcastle Airports.

Basking in the warm blue waters of the Gulf Stream just 15 miles from the French coast, Jersey is just a short flight away and one of the sunniest spots on the British Isles. Travel to Jersey by air with Palmer Holidays, and you will be picked up from home and taken to your local airport. Upon arrival into St Helier, transport will be waiting for you to take you to your chosen hotel. After a week of enjoying the island your return home travel awaits. Take a look at our Jersey by Air programme today;

View our Jersey by Air Holidays

Palmer Holidays

Escrito por la empresa

Luxury Door-to-door Coach Travel
Exclusively from the North of England

You're in Safe Hands

Palmer Holidays are ABTA bonded for total peace of mind

Palmer Holidays are ABTA bonded for total peace of mind
The Palmer family have been in travel for over 40 years and this experience shines through within every aspect of your holiday. As members of ABTA and licences by the CAA, your holiday money is totally safe and secure.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

290 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Food was very good with a very wide…

Food was very good with a very wide choice.
Lack of toilet facilities on ground floor.
Very friendly staff.but more needed.
Very nice bedroom with fridge.

5 de agosto de 2024
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Respuesta de Palmer Holidays

Hello Angela,

Thank you for taking the time to review your recent holiday with us and for providing us with your feedback. We're pleased to hear that you had an enjoyable holiday with us. Thank you for choosing Palmer Holidays - we hope to see you again in the future.

Valorada con 5 estrellas sobre 5

Brilliant weekend

Brilliant weekend, well organised, great driver & first class hotel.

9 de agosto de 2024
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Respuesta de Palmer Holidays

Hello Margaret,

Thank you so much for taking the time to review your recent holiday with us, we are delighted to hear that you had a brilliant weekend away and enjoyed the stay at your hotel. Thank you for choosing Palmer Holidays, we hope to see you again in the future.

Valorada con 3 estrellas sobre 5

The Hotel was too crowded and the food…

The Hotel was too crowded and the food was not as good as other warner hotels.

5 de agosto de 2024
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Respuesta de Palmer Holidays

Thank you for your review and the feedback regarding the hotel, we will certainly pass this on to them. We hope you enjoyed your holiday and hope to be of service to you again to you in the future.

Valorada con 5 estrellas sobre 5

Bus times all worked really well.

Bus times all worked really well.
Bletchley Park was what we hoped for.
Driver was very good.
The sun shone!

9 de agosto de 2024
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Respuesta de Palmer Holidays

Hello,

Thank you for your lovely review, we're so pleased to read that you had an excellent trip away with us and that it met your expectations. Sunshine is always a bonus too! Thank you for booking with Palmer Holidays - we hope to see you again in the future.

Valorada con 5 estrellas sobre 5

Excellent holiday good company first class

Excellent holiday good company good driver enjoyed it very much. The hotel was lovely bedrooms etc no problems at all. Bletchley park and memorial arboretum were well worth the visits

9 de agosto de 2024
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Respuesta de Palmer Holidays

Hello Anne,

Thank you so much for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent time away and enjoyed all of your visits as well as the stay at your hotel. Thank you for choosing Palmer Holidays - we hope that you will travel with us again in the future.

Valorada con 3 estrellas sobre 5

The driver was very good & very kind…

The driver was very good & very kind when my husband fell. The hotel was ok but first night no hot water couldn’t get the TV to work , not that important but do like to watch the news. The food was awful , & where the hotel was positioned we couldn’t go anywhere else.

29 de julio de 2024
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Respuesta de Palmer Holidays

Thank you for taking the time to leave us a review and for bringing these points to our attention. We will certainly look into your comments and will come back to you directly once we have spoken to the hotel.

Valorada con 5 estrellas sobre 5

Jersey Holiday

First-class service from being collected at home and being met on return and driven home again. Lovely hotel in beautiful gardens, excellent meals and attentive staff. Jersey was a super choice and my friend and I had a fabulous holiday.

25 de julio de 2024
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Respuesta de Palmer Holidays

Hello Beryl,

Thank you so much for taking the time to review your recent holiday to Jersey, we're delighted to hear that you enjoyed the stay at your hotel and had an excellent holiday with us. Thank you for travelling with us and we hope to see you again soon.

Valorada con 4 estrellas sobre 5
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Respuesta de Palmer Holidays

Hello Paul,

Thank you for your your review, we're delighted to hear that you had a great stay at your hotel on your recent holiday with us. Thank you for travelling with us and we hope to see you again soon.

Valorada con 1 estrellas sobre 5

We went with you for the first time…

We went with you for the first time 29th July to Holiday inn Newport for the Wye Valley the pick up from home was good, the trips out were very good. The food at the hotel was disgusting served canteen style with very little choice, no entertainment and stuck in the middle of nowhere. Porterage at the hotel was absent having to lug our cases upstairs. Possibly first and last time.

29 de julio de 2024
Opinión espontánea
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Respuesta de Palmer Holidays

Thank you for taking the time to leave us a review and for bringing these points to our attention. A member of the Palmer Holidays customer care team will take a look into your comments and will come back to you directly.

Valorada con 4 estrellas sobre 5

We had a lovely holiday

We had a lovely holiday, everything went first class from being picked up by taxi, bus driver on coach very helpful and seating very comfortable. Hotel was excellent, meals very good and staff helpful and very pleasant. Our excursions to Bletchley Park and the Arboretum were again first class. A short break to remember. Thank you.

19 de julio de 2024
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Respuesta de Palmer Holidays

Hello Mrs Allen,

Thank you so much for taking the time to review your recent holiday with us, we're delighted that everything ran smoothly for you and you had an excellent short break with us. Thank you for travelling with us and we hope to see you again soon.

Valorada con 5 estrellas sobre 5

Holiday in Bath and Cheltenham


The driver was excellent the hotel was lovely we had brilliant days out

8 de julio de 2024
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Respuesta de Palmer Holidays

Hello Mrs Kinnafick,

Thank you so much for your review, we really appreciate your feedback. We're so pleased to hear that you enjoyed your recent holiday with us and we look forward to seeing you on your next holiday.

Valorada con 5 estrellas sobre 5

All the travel arrangements were Excellent.

All the travel arrangements were excellent including the home pick up. Coach driver was considerate to those with limited mobility. Hotel was clean. Lovely big room and own balcony. Excursions well planned. Chavenage House was pleasantly surprising. Excellent choice of food at each meal. There was nothing I could fault.

15 de julio de 2024
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Respuesta de Palmer Holidays

Hello Juline,

Thank you so much for your review, we're delighted to hear that you had an excellent holiday with us and that all of your travel arrangements went smoothly too. We would love to see you again soon for another holiday with us.

Valorada con 5 estrellas sobre 5

The home pick up made the journey…

The home pick up made the journey easier, the driver was excellent. Hotel was very good as was the guide which took us round the cotswolds. Enjoyed the trips as well.

8 de julio de 2024
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Respuesta de Palmer Holidays

Hello Mrs Ord,

Thank you so much for taking the time to review your recent holiday with us, we appreciate your feedback and are so pleased to hear that you had an excellent time away. We hope to see you again for another holiday soon.

Valorada con 5 estrellas sobre 5

Well organised

Well organised, lovely hotel and very enjoyable stress free holiday

5 de julio de 2024
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Respuesta de Palmer Holidays

Hello,

Thank you for taking the time to leave us a review, we're so pleased to hear that you had an enjoyable stress free holiday with us. We hope to see you again soon.

Valorada con 4 estrellas sobre 5

Well organised.

24 de junio de 2024
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Respuesta de Palmer Holidays

Hello Mr Cox,
Thank you for your review & feedback of your recent holiday with us, we're delighted to hear that you had an enjoyable break away with us. We hope to see you again soon.

Valorada con 1 estrellas sobre 5

It was supposed to be a palmer luxury…

It was supposed to be a palmer luxury coach which it wasn't. Too long 5 hours at the Bridgewater gardens rushed back to hotel. Hotel was awful. In middle of nowhere. Food was disgusting complained to chef. Noisy hotel. Wedding taking place kids running around. Arguements about how long we were spending in Southport. Driver saying not much to do anyway. To be honest it was far too expensive for the service we got. I had recently been with caledonian for £70 and had great hotel with entertainment and great hotel central to walk about. I was so disappointed and wouldn't book again with Palmers. Everyone was of the same opinion. Really would like a refund! We booked this for my husbands birthday so not a good experience!

21 de junio de 2024
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Respuesta de Palmer Holidays

Thank you for your feedback, we're so sorry to hear of the issues you have mentioned, please bear with me while I look into these and I will respond to you directly. Regards, Lisa.

Valorada con 3 estrellas sobre 5

Worst trip I've ever done. The coach was not a luxury coach as advertised. No leg room at all even for someone who is only 5ft2inches. Worst hotel I've ever stayed in. Never again.

Worst trip I've ever done. The coach was not a luxury coach as advertised no leg room at all even for someone who is only 5ft 2inches. Worst hotel I've ever stayed in. I will never recommend palmers to anybody.

21 de junio de 2024
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Respuesta de Palmer Holidays

Thank you for your review and feedback. We're really sorry to hear of the issues you experienced on this break, please bear with me while I look into them, I will then respond to you directly. Regards, Lisa

Valorada con 5 estrellas sobre 5

Brilliant holiday

Great place and hotel. Very pleasant and helpful driver. I always use Palmers for my uk holidays, brilliant company.

10 de junio de 2024
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Respuesta de Palmer Holidays

Hello Janet,

Thank you so much for taking the time to leave us a review, we're delighted to hear that you enjoyed your recent holiday with us. We look forward to seeing you again soon.

Valorada con 4 estrellas sobre 5

Torquay was run down

Torquay was run down. It was sad to see so many young people sleeping rough.
The Carlton Hotel was OK, clean. Food was OK.
The coach was not up to standard. Very dirty especially at the back. NOT luxury travel. The driver did a good job.
Many felt the Buckfast Abbey trip was not worth it.

21 de junio de 2024
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Respuesta de Palmer Holidays

Many thanks for your feedback. I'm sorry to hear that Torquay is run down and you felt the coach wasn't up to standard, I will certainly look into this. We also appreciate your feedback regarding Buckfast Abbey. Thanks again :)

Valorada con 5 estrellas sobre 5

The Hotel Monterey staff were brilliant…

The Hotel Monterey staff were brilliant I have travelled all over the world and this was the best service I have ever had.

8 de junio de 2024
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Respuesta de Palmer Holidays

Hello Michael,

Thank you so much for your lovely review, we are delighted to hear that we went beyond expectations and that you had an excellent holiday with us. We hope to see you again soon.

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