I had £58 deducted from my account without any reason whatsoever, and when trying to access my account, it’s impossible. You are supposed to receive an email link to be able to do this, but nothing ar... Ver más
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Consulta las opiniones de los clientes
My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I ha... Ver más
Two parcels missing. Thankfully one has been found after much chasing but now I'm being ghosted about the second one. I have receipts from the return store but nobody taking responsibility. €95 out of... Ver más
Had a displaced parcel that had no return label. Parcel connect went out of their way to reach me and make the return happen . Thanks for reaching out on your own and rectifying the mist... Ver más
Información sobre la empresa
Escrito por la empresa
Parcel Connect is Ireland’s largest Pick-Up & Drop-Off and Returns network, which is part of the recently formed Nuvion group. Since 2013 Parcel Connect has been simplifying the online shopping experience by enabling customers to use their local convenience store to facilitate their deliveries and parcel returns. Over the past year Parcel Connects Irish store network has grown substantially and now has over 1,200 agents offering Parcel Connect services, throughout every county in Ireland. Bringing Solutions To You! Your Parcels, Your Way!
Información de contacto
1B, Greenogue Logistics Park, Rathcoole, , D24 DH9Y, Co Dublin, Irlanda
- support@parcelconnect.ie
- parcelconnect.ie
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very good communication and follow up
Very good communication and follow up.
The return contact was immediate considering the holiday and went above and beyond to resolve my issue.

Respuesta de Parcel Connect Ireland
Had issue with printing label in store
Had issue with printing label in store. Chris from parcel connect was fast to get in contact and resolve the issue.
Parcel connect offer a good and safe…
Parcel connect offer a good and safe service. I didn't have right away my return label and one of the personnel contact me and did it for me. Thanks again I appreciate.
Helpful honest reliable excellent…
Helpful honest reliable excellent customer service
Have used several times and always…
Have used several times and always efficient
Quick to help
Very quick to help with an issue and very personable.
Easy to communicate with
Helpful Customer Service
Helpful follow up and support with missing item.
Very fast
Very fast, very reliable. Would highly recommend for Amazon deliveries.
ParcelConnect is the best!!!!!
Chris was very helpful to me when the…
Chris was very helpful to me when the label on my return to ASOS was incorrect.
I can’t thank Chris enough.
Courteous and went out of their way to…
Courteous and went out of their way to be clear on what the next step was regarding my returned parcel
Awful experience
Awful experience - I booked for collection last Saturday and emailed to explain this was urgently for a bridesmaid dress. No driver turned up on Saturday so I emailed again, no driver turned up on Sunday (understandable), Monday or Tuesday. I emailed multiple times, still haven’t received a reply. A driver turned up this morning smoking out his window and was rude when I said the collection was cancelled because I booked another company because he was 5 days late. Incredibly unreliable company and I just want a refund now and to never use them again.

Respuesta de Parcel Connect Ireland
My return parcel was found by Chris…
My return parcel was found by Chris without a label on it. He kindly contacted me to ensure it made it to its correct destination safely! Great service!
Great service
Great service, had an issue (my own fault) and they were able to sort it for me no problem. Very friendly and helpful staff.
Quick, easy and efficient problem solving
Chris was very helpful and reached out to me when I didn't have the returns label printed on my package. He explained the situation to me and very quickly resolved the issue. Very efficient process
Chris was very helpful as my parcel was…
Chris was very helpful as my parcel was with parcel direct with no returns label & he was very helpful to get it sorted
Chris arranged a return for me and it…
Chris arranged a return for me and it was easy and no bother. Very polite and clear messages
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