Parker Knoll Opiniones 

Robert came on time to repair our settee frame.
He explained what he was doing and showed me the the results.
The frame is secure.
He was polite and unobtrusive throughout.
Many thanks

Rob Green was a star. Knowleabke, friendly and helpful. Nothing was too much trouble for him.

Excellent repair. Pleasant guy. Very happy with result. Highly recommend

Had two tech guys come out today to check our Manhattan as i’ve been struggling to get comfy on it for the past year, unfortunately they couldn’t do anything as the foams are all one hardness from the factory, but they did advise on placement of cushions behind the back cushions and it has helped, not ideal but it seems to work better than loose cushions in front, we’ll see how it copes over the coming months.

Robert Green arrived promptly today to inspect fault with our newly delivered Parker Knoll recliner chairs.
A friendly & approachable technician & obviously very experienced.
He explained everything in detail and was prompt with his report back to us.

My sofa, chair & storage stool are absolutely beautiful. They look amazing and very comfortable it good to buy British.

Reclining sofa bought February and one side has stopped reclining a few weeks ago.

Very efficient work by Robert. Thank you.

Steve Perberdy from Parker Knoll came out to look at our 6 month old suite which had started sagging at the edge. Steve was courteous and very professional. He stripped the seat back and replaced the padded cushion and did not leave until we were totally satisfied with his work. Great job Steve and thank you.

Long lead time for items manufactured in Uk. Its same as ordering from overseas.
Single settee i wanted control panel on the left hand side[ for heat and power reclining]. Was advised this option is not available. Yet on my two seater large settee there is control panel on both sides

After 10 months old , the back cushion of the reclining chair cover split . I contacted the company where we purchased the suite from about the problem who in turn contacted Parker knoll . They called us and gave us a date to carry out the repair . Robert Green ,the service engineer called us on the day and arrived on time to carry out the work . I expected him to just remove the cover and repair or replace it . He actually fitted a complete new back . I am really pleased with the service that they have provided and Robert was very pleasant whilst doing his job .

Had Rob to look at a couple of minor issues on two chairs. He arrived nice and early, very pleasant, resolved the problems and left us with a smile 😊. Wish more people in retail were as pleasant, well done 👍

Parker Knoll can always be relied upon to produce quality furniture.
We love our new leather suite.

We regretfully bought a Parker Knoll suite from a company with electric recliners 2024. Very poor quality, insufficient padding in seats and back rests, foot rest not like any other ever owned it sits too low, material wears really fast on the backs, the whole suite has insufficient padding I sink into the chair seat far too much and am only 9 stone, my husband is heavier and his chair is falling apart only 2 1/2 years old and already replacing the whole suite a total waste of a lot of money, they only give a 2 year warranty on padding I now know why. We had to request a repair within weeks of purchase because the sofa seats sank to one side on the large sofa, they claimed it was our fault because we are supposed to only sit in the centre of it not sit to the side, are they serious, that is where you reach for the recliner buttons and where arm rests are? who even sits in the middle of a large recliner sofa seat that is a very unrelaxed way to sit. In my opinion most people lounge on a sofa to relax? Padding was increased on the sofa seats after I dealt with it through the shop where we purchased it but told we could not claim again and it started to fail again after very little use? I definitely would not recommend them to anybody. Updating 12/11/2026 Parker Knoll sent out an upholsterer today to fix the issues with the whole suite they changed the padding in the chairs replaced a motor and also changed and increased support in the sofa, cleaned up any problems with the material fraying on headrests but saying that, it is exactly the same padding they apparently only do 1 type? I really don't see how it is going to make any difference long term will we be in the same position in 2 years or sooner. Robert Green was brilliant at his job a really nice person and did what he could to make things better. I am keeping the chairs in my conservatory and giving the couch to my son so only time will tell. Second update of the day sat in my chair for one night and exactly the same as before my husband's chair is well better after the work was completed considering there is only 1 type of padding? It feels like it was padded more today than mine? There is literally zero improvement in my chair my husband tested and confirmed they are different mine is nowhere near the same as his I am sinking to the springs again. So 1 star again unfortunately. I had hoped this visit would solve everything but it hasn't.

Robert Green ( service technician) visited today to correct some minor flaws on my new sofas. Very polite, helpful and did an amazing job. Very happy 😃 Please pass on our thanks to him

The help I received in finding replacement feet for a Parker Knoll armchair was extremely helpful and also very prompt. They were able to source the feet which were a perfect match. I certainly was impressed with this company and would recommend them without hesitation.

Well made, quality furniture

I bought 2 recliners in June . Love the chairs ,very comfortable. Unfortunately ,the material at the foot stool tore . To say I was extremely upset is putting it mildly . On the upside ,you are replacing the chair for me .

Contacted the Company about a 14 year old arm chair we have as the brass castor wheels had become lose and fall off anytime we move it and wasn't sure if they could help due to the age however, they were able to offer me replacement parts.

Customer Services were polite and helpful.

Rob arrived on time and quickly identified the problem with our chair and fixed it. He was pleasant and efficient and ensured our floor was protected while he worked.