Parking Buddy Opiniones 

136
•
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Service by Parking Buddy, was excellent, responded to my calls, meet and greet was excellent, no delays, clean and trusted service. I highly recommend Parking Buddy to all. We had our recent service f... Ver más

Valorada con 1 estrellas sobre 5

Meet & Greet Parking Nightmare, booked through Parking Buddy and serviced by Stansted Parking Services Ltd. After calling pre arrival it was almost 2 hours before took our car, because of which, we... Ver más

Valorada con 1 estrellas sobre 5

Poor service Rang 30 mins before arrival - told to meet at a different car park than advertised. Then waited a further 40 mins with other people for key collection. On return, I rang as soon as cle... Ver más

Valorada con 4 estrellas sobre 5

It was good service, the only issue is the customer service, where it worries me on first step, none was answering the mail or other contact number, but the service was as good as we expected. Thank... Ver más

Información sobre la empresa

  1. Sitio de comparación de precios

Escrito por la empresa

Here at Parking Buddy, we offer best comparison of meet and greet, park and ride, park and go parking deals across all major UK Airports which suits everyone's needs. With Parking Buddy, forget the inconvenience and expense of long term airport parking, taxi’s and awaiting shuttle transfers as we take care of everything for you. Finding a right airport parking is a hassle, when you are travelling with kids or family. Whether you are flying out for business or pleasure, Our unbeatable discounted offers and car park prices comparisons will always fit your budget, so you can find the right parking space, relax and enjoy your trips.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

136 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(136)

62 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I would strongly advise anyone…

I would strongly advise anyone considering SC Parking's Meet & Greet service at Stansted Airport to avoid them like the plague.
My experience from 18–22 August was completely unacceptable from start to finish.
On departure, I repeatedly called before arriving at the airport but nobody answered. I eventually got through and was told the driver was 10 minutes away. I then waited for over an hour in the Green Car Park, repeatedly being told the driver was "almost there" when this was clearly not the case. As a result of the delay, I had to pay £21 in parking charges instead of the £10 as advertised, and nearly missed my flight.

Unfortunately, the return journey was even worse. After calling on arrival, I was told my car would be delivered within an hour, despite the company's email stating approximately 30 minutes. In reality, I waited for 1 hour and 35 minutes for my vehicle. During this time, numerous calls to the office went unanswered. When the driver finally arrived, there was no apology, no explanation and no acknowledgement of the inconvenience caused.
The lack of communication, poor customer service and failure to deliver the Meet & Greet service that was advertised and paid for was shocking. The delays significantly impacted our onward journey and meant we arrived home much later than planned.
A Meet and Greet service should provide convenience and reliability. Unfortunately, this service provided neither. Based on our experience, I do not recommend using SC Parking.

18 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT use this company

Do NOT use this company. It’s NOT meet and greet it’s at Luton station and you have to get a shuttle to the airport. The cars are filthy and some have been damaged.
AVOID at all costs.

23 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor service. Avoid!

One of the worst. Avoid this company. On returning from holiday, my car was parked far away, even though I paid for Meet and Greet. They left my key on the tire and a ticket inside. On exit I had to pay £38. When I called to ask what they did, they hang on me. I continued to pursue and was given a number to call, they never answer the phone and disconnect. You can’t speak to them.

Poor service. You must avoid them.

3 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't use this meet and Greet Company.

For a start they can do what they said and what we paid for, I.E. Meet and Greet. On the morning we were directed to Luton Railway station car park, instead of the meet and greet parking in terminal 1 We then had to wait for them to take us in a mini bus to the terminal pick up drop off place along with other people. On the return we had to make our way to the Pick up/drop off parking wait for the mini bus and it then took us and 3 other groups, when they arrived, to the luton station car park. No fun with and 8 year old.
I will never use this Company again

18 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt and polite. Excellent!

Only waited a couple of minutes for driver to arrive both at handover at 05:00 on the weds and at handover at 18:00 a week later. Very polite and car returned in same condition left. JS

15 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never trust this corrupt outfit as my…

Never trust this corrupt outfit as my earlier post stated I got a £60 parking fine a week after I got home because for some reason a driver had entered the orange car park before we had landed i appealed the fine only to be told unless I could prove who the driver was what a joke he had tail gated the car in front and left without paying then brought the car back two hours later that was one and a halve hours after I requested it this needs to go to the wall as fraudsters

31 de mayo de 2026
Opinión espontánea
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Respuesta de Parking Buddy

We strongly dispute the accuracy of this review. We take all reviews seriously, but we must make it clear that we have been unable to verify you as a customer.

We are a comparison and booking website only. We do not own or operate the car parks, we do not employ the drivers, and we do not drive or handle customers’ vehicles. Any parking charge or fine due to the negligence of a car park operator is outside our direct control and should be dealt with through the issuing authority or car park operator. You have referred to a car park operation in one of your previous review. that is not listed or sold through our comparison website, so we cannot be held responsible for that operator’s actions or charges.

We have already asked you to provide booking details so that we can investigate your concerns properly, but no verifiable information has been provided. Posting repeated negative reviews without providing evidence or allowing us to verify the booking makes it impossible for us to investigate and may unfairly damage our business reputation.

If you believe this matter relates to a genuine booking made through our website, please contact us directly with your booking reference, full name, email address used at the time of booking, and a copy of the parking notice. We will then review the matter through the correct process.

However, if no valid booking information is provided, we will treat this review as unverified and fake.

Valorada con 2 estrellas sobre 5

Lost trust

Ive thought long and hard about writing this review. I wrote one previously giving them a one star after repeatedly trying to get hold of the through their customer portal, whattsapp, email and phone calls , to rectify a mistake that I made. They didnt reply. I left the 1 star review and they got in touch that day. At They said that if I took the review down that they would rectify the problem free of charge. I took the review down and then surprise surprise I got a call saying I had to pay extra money after all.
I then requested a refund in full as I had lost all trust in them. I did get it in full, hence the 2 stars and not the 1.
I know it was my mistake, but I had taken the review down and then they then went back on their word. I will definitely not use them again.

My one reply to their reply is.....GDPR? You still dealt with me and didnt contact either myself or my friend until I reviewed you.

26 de junio de 2026
Opinión espontánea
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Respuesta de Parking Buddy

Dear Customer,

We are sorry to read your review, but we must clarify the facts.

The issue occurred because the booking was made for the incorrect dates. By the time you contacted us, the original booking date had already passed. Despite this, we still contacted the car park on your behalf, and they agreed to cancel the booking as a goodwill gesture.

You also requested an extended parking stay compared with the original booking. This created a price difference, which was not an additional charge from us, but the cost difference for the amended parking duration. Unfortunately, you refused to pay this difference.

We also need to point out that the booking was made under a different name, and you contacted us from a different phone number. For GDPR and data protection reasons, we cannot discuss, amend, or cancel a booking unless we can verify that we are speaking with the authorised person.

We did our best to assist you, even though the original booking details were entered incorrectly and the date had already passed. A full refund was issued to you as a goodwill gesture, and we consider this matter resolved.

We strongly reject the suggestion that we acted unfairly or went back on our word. Our team followed the correct procedure and made every reasonable effort to help within the limits of our policies and data protection obligations.

Valorada con 2 estrellas sobre 5

This is not a drop-off service

This was not a drop-off service - so it fell very short of expectations. The staff at the airport / shuttle bus were very polite but the staff on the phones were impossible to understand - and gave conflicting information. We were taken to the scruffiest car park to collect our car - so inevitably the car was filthy.

24 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I dont recommend!!! Be aware!!

When I dropped my car I had to wait almost 45 minutes and nearly missed my flight because of the driver who supposed to drop us at the terminal. Our shuttle supposed to be right away but the driver waited for other people just to do one trip.
When we arrived no one answeared at the number provided in the email and I called 7 times, luckily I had the drivers number that dropped us and called him.
Very disappointed with this car park and I will not use it again.
I would not recommend this car park.
In the future I would pay more for Meet & Greet at the airport.

19 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I booked for 10am Stansted Airport

I booked for 10am Stansted Airport. No meet and greet - on entering the orange carpark I was informed the carpark was full and that I should drive around the carpark and enter any bay vacated. I phoned at 9.30 -30min before arriving and I logged 19 calls from my phone alone. More than 50% not a answered. I was told on one call to place my key on top of the car roof as my gate was closing in 50min. It took 1hr 10min for someone to arrive at 11.10. Also my dash cam was disconnected by the driver so had no idea where my car was parked during my absence. Total sham - beware of comparison sites when booking as I thought I had booked thr official meet & greet.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Exited the airport at 21.15 rang and…

Exited the airport at 21.15 rang and was told car would be with me in 30 mins it eventually turned up at 22.20 on entering the car passenger seat was in the laid down position smell of smoke in the car avoid this company at all costs

31 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shysters

A total sham. Made Meet & Greet booking for Stansted and was given a number to call 30 minutes before my arrival. No reply. Stoppped at Services on M11 and rang continuously for over an hour till I decided to try Stansted Orange car park where they had said to go. The official Meet & Greet Reception said this wasn't their booking and that cowboys free loaded off their car park. Finally decided to try alternative parking arrangements but no luck. Missed my flight (for two), paid £21 to get out of Orange car park. lost a night's hotel and a day's car hire so, with the fifty odd pounds I paid these shysters, I lost almost £500. Expensive lesson: use authorised agencies only.

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Meet and greet parking at Luton airport

I have used the parking services (meet and greet) few times now and I was happy with the service I have received. The staff were professional and helpful, gave clear information and answered questions I had in respectful manner.

10 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friends recommended

A friend recommended and assured me it was good quality service, which I momentarily doubted. I can say he was 💯 % right. Communication was clear and concise, the mobile number is answered promptly….. it’s on my phone for useful contacts

19 de abril de 2026
Opinión espontánea

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