Pastdue Credit Solutions Opiniones 

787
TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Wow, where do I start ? HMRC "debt" passed to them in error as payments already being made (95% of debt repaid with 3 payts remaining) to HMRC. Despite 3 hours and 22 text messages (mostly to ID sel... Ver más

Valorada con 1 estrellas sobre 5

A customer of OVO Energy who has the same name as me has run up a debt of over £8k over the course of a year on electric and gas. OVO has instructed Past Due to locate this person and pursue them, an... Ver más

Valorada con 1 estrellas sobre 5

Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Horribly worded letters that could add further stress and anxiety to someone who may be struggling financially. Especially when the overdue bill was for £15 and a simple mixup at the fault of THREE... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de cobro a morosos
  2. Cobro a morosos
  3. Servicio financiero no bancario

Escrito por la empresa

At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

787 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 29% de las opiniones negativas

Suele responder en menos de 2 semanas

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1,4

Todas las opiniones

(787)

77 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Useless

Attempts to pay on line failed. Chatbot failed to answer query. Live agents failed to answer query. Repeated emails to help inbox failed to answer (automated nonsense response) or resolve issue. Still awaiting their ability to reply and take payment. Useless company with useless systems and processes.

3 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They need to grow a brain and stop acting like robots.I suppose that they are only doing…

I suppose that they are only doing their job in pursuing me for not paying the road tax on a vehicle that I once owned, which was taxed when I handed it back to the dealer and the taxation class was ZERO. A total waste of public money. Their staff need to be a bit more polite when you contact them to explain and not sound like a programmed robot.

13 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give them zero I would

If I could give them zero I would.
Don't listen, don't follow the law, rude "customer service" agents. If a person is in a DRO and your company is listed with the amount - you can't chase payment.

1 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

CORPORATION TAX

Chased for a debt of corporation tax, they chased us for it for months after we had actually paid it direct to HMRC!

We tried to get through to them but there SMS system was that horrendous that we wasted 5 hours trying to verify that we are directors of the company.

Eventually got through via phone, to be given varying excuses, in which they tried to tell me that our payment to HMRC wouldn’t count and that we would still need to pay them!

Spoke to HMRC who told us that they had informed PDCS that the debt was paid month ago!

29 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

AVOID! AVOID!
They steal your money!!!!
My last payment was a direct debit and after 10 days they still not see the payment. I spoke with my bank and the payment was successful . I sent them a bank statement as a proof…
They don’t answer to the emails because they know they are stealing money!!!

29 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM SCAM SCAM

SCAM SCAM SCAM

Be aware this is a scam company saying I owe £80 for the DVLA offence which doesn’t even exist.

lol try one better

21 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Legitimate company, easy website

As per the other reviews, I suspected this to be a scam. Mine cited a debt from HMRC which I (am still sure I) had paid, however, I called HMRC direct before doing anything, and after 18min on hold (a new speed record!) I was told yes, this is legit. This was a debt from a miscalculation back in 2017 - that's right, SEVEN YEARS ago. Despite having paid other miscalculations between then and now, that debt had been ciphoned off to be sold on at a later date, and that date was now.

Anyway, not a scam this time. I logged into the Past Due Credit Solutions website via the SIGN IN button (the make a payment button seemed all sorts of dodgy). Provided the details on the letter which brought up my personal details, the debt amount and the source, along with methods of payment schemes and single payments. All online.

I paid in one payment, screengrabbed all the info, and have saved it for when HMRC tell me I haven't paid it again in 2031.

Always call the source first to confirm it's not an error. But re: PastDue experience? So far, totally pain free besides the loss of money.

21 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never heard of this company till I got…

Never heard of this company till I got a random text saying I owed money to b/gas .
Rang them up to see what it was about , but got no joy and went round in circles as they wouldn’t disclose info until I could prove it was me . “Due to data protection “. Even though they had my name , number , and some ref no they sent . I told them due to my data protection I wouldn’t give any more info , could smell a scam a mile away and didn’t want my credit rating affected so I Contacted b/gas about this and they stated they don’t even deal with this company and not to worry . After numerous calls and texts they are still hassling me even I spoke to them again to stop , and would be reporting them . Ignore or report these charlatans.💩💩💩💩💩

29 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I don't really understand all the…

I don't really understand all the negative reviews! I had a tax rebate from HMRC who then decided I shouldn't have received it. They passed the debt to PDCS and I arranged to pay it back over 12 months, it took one conversation and it was sorted, no follow up annoying phone calls or unwanted letters. All good!

15 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Received letters through the post - SCAM

Received letters through the post, stating we owed money for outstanding electric and gas bills with British Gas. Both of the letters were addressed to a neighbours property but in my name. Contacted British Gas who said we didn’t owe anything. Contacted past due credit solutions back who said to get it resolved we needed to send a copy of our tenancy agreement (we don’t have a tenancy agreement as we own our property) they then asked for copies of our electric and gas agreements with addresses and extra info etc.. their calls and emails and letters read and sound legit but after alot of research it led me here and it would seem there are many experiences All the same or similar.

I guess if you know you don’t owe any money and youve contacted your provider who can confirm you don’t, then ignore the letters, emails and calls and block them.

14 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Scam, avoid. They do not answer your call, my address is wrong (Three have my correct address), and my debt with Three was paid off years ago. Ignore. DO NOT give them your money

14 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware

Beware: Pastdue Credit Solutions—A SCAM

Pastdue Credit Solutions is a company to steer clear of at all costs. They inundated me with letters claiming I owed an outstanding balance to HMRC, a claim that was entirely fabricated. It's essential to always verify such claims directly with the main provider, as these letters are often attempts at fraud. Don't fall victim to their schemes. Stay vigilant and avoid Pastdue Credit Solutions at all costs.

13 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worse than useless

Being hounded by them for a supposed outstanding bill from OVO. They must have bought this supposed debt from LCDS who gave up when I supplied bills from OVO to them proving debt to be false.
Nightmare to contact, as cannot reply to texts they send and I refuse to take their "security test" on phone as I do not have an "account" with them. Want to reply by e-mail as then I have a record of exactly what was done.

25 de abril de 2024
Opinión espontánea

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