Pastdue Credit Solutions Opiniones 

787
TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Wow, where do I start ? HMRC "debt" passed to them in error as payments already being made (95% of debt repaid with 3 payts remaining) to HMRC. Despite 3 hours and 22 text messages (mostly to ID sel... Ver más

Valorada con 1 estrellas sobre 5

A customer of OVO Energy who has the same name as me has run up a debt of over £8k over the course of a year on electric and gas. OVO has instructed Past Due to locate this person and pursue them, an... Ver más

Valorada con 1 estrellas sobre 5

Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Horribly worded letters that could add further stress and anxiety to someone who may be struggling financially. Especially when the overdue bill was for £15 and a simple mixup at the fault of THREE... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de cobro a morosos
  2. Cobro a morosos
  3. Servicio financiero no bancario

Escrito por la empresa

At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

787 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 29% de las opiniones negativas

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1,4

Todas las opiniones

(787)

77 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I'm in dispute with British Gas

I'm in dispute with British Gas
They've not addressed certain important issues, they've ignored much of what l've asked them to look into especially regarding payment.

Other Companies have brought something to my intention regarding our property and gas usage they have not fully addressed this.

30 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS!

The worst company I've ever dealt with.

Came to me with incorrect information about a British Gas debt (I've never had one!). Tried to trick me into giving lots of personal information and when I refused the rude operator just hung up one me. I have reported this to the financial ombudsman and hope they can look into it.

27 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Potentially the worst company I've ever…

Potentially the worst company I've ever dealt with.

Came to me with incorrect information about an old E.ON Next account. Tried to trick me into giving personal information and Continuously interrupted me. I have Swiftly reported this to the financial ombudsman.

12 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't know what they're doing Kept sending me letters on behalf of…

Kept sending me letters on behalf of SSE in the form of a utility bill, even though I have been using a PAYG top up smart meter and have never had a monthly contract, only ever had a top meter from the beginning.

Called this company to resolve the situation and after transferring me to several other departments and waiting on hold each time they eventually referred me back to SSE, who also kept transferring me to different departments until eventually transferring me back to the department I spoke to in the first place.

After then explaining to several people at various departments of SSE who kept telling me that the bills were for outstanding debt from having temporary credit sent to my meter when I couldn't afford to top up.

However, the arrangement was that they would take $1 (gbp) from my meter credit each day until the debt was paid back which they HAVE been doing.

After explaining this to them they eventually told me to just keep my smart meter in credit (which is has been) and to ignore the letters because the debt is STILL being deducted from my meters balance as arranged anyway.

However, despite both companies telling me this, they are STILL sending me paper bills and the amount of debt I owe according to the latest letter has gone up, even though they said it was being paid off $1 per day.

1 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am confident this a scam company

I am confident this a scam company. I am getting texts, emails, calls, letters on weekly basis. For months now!!! For no reason whatsoever. I apparently owe money to Three. I rang Three every week what is going on that I’m getting harassment from Pastdue and they said I have no debt with them and to ignore the letters. Harassment at its best. You can’t get hold of them if you try to ring. The whole thing is dodgy.

10 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute scum

Absolute scum. This vile company constantly called, text and sent letters RELENTLESSLY chasing a debt for E.on, despite this debt being paid off in full. The idiotic clowns working for them could not comprehend that perhaps they were not notified by E.on, and carried on with their mission. I ended up telling them where to go as I was pushed to the end of my tether. A disgrace of a company, run by vermin.

4 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Utility Provision Bill

I was issued a bill from a utility company from a period I was not a tenant and the utility provided was also in my daughters name and it was obvious she closed the account. Sent them tenancy agreement and new tenancy agreement for different property along with details of the owner of the property. The reply I received was "tenancy is not valid". Well of course not I moved out. Constant calls nothing was resolved. Constant emails, just resulted in one line replies and repeating myself. How anyone would employ these people is beyond me. Surely contacting the legal owner of the property first to see who was actually living at the time would make sense not sending countless letters and emails. Unless their aim is to ultimately not recover anything as these costs as pathetic recover far outweigh that of any so called debt owed!

24 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ignorant and Awful

Three Mobile sent a letter demanding payment to the previous owner of my home. I rang them and explained that not only had the person sold the house, but he'd actually died in January 2024. Gave Three all the contact details I had for trying to get in touch with their account holders next or kin and was assured on the phone and on social media contact that I wouldn't hear from them again. Then I received a letter Past Due Credit debt recovery agency wanting payment again. I rang them but you can't get through. Messaged Three again and ignored so far. No response from Past Due.

22 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I have no comprehension why as a PAYE…

I have no comprehension why as a PAYE to HMRC I could end up owing income tax. However once I ascertained that Pastdue were legitimate this was resolved quickly talking to customer services.
HMRC need taking to task for being so useless

21 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute nightmare

Unable to pay online as it says I've not past their authentication despite authenticated on my banking app (on three different cards), can't pay over the phone as it says I'm attempting to pay too high of a balance which I'm not, states you can communicate via text but never received the text. Currently been on hold for over 30 minutes trying to speak to a human being. Nightmare.

19 de junio de 2024
Opinión espontánea

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