Pearson Cycles Opiniones 1604

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased the Pearson On and On ex team bike in a size 2. Dealt with Steve at the store and he guided me through the whole process very well in deed could not fault him. Also I would like to say thank... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Pearson Shift 2.0 in December last year having taken several bikes out on a demo day in November. The Shift is a phenomenal bike, not my usual choice of bike, I would usually go for a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Ciclismo en ruta
  2. Tienda de bicicletas

Escrito por la empresa

Engineered for every ride. Since 1860. Pearson bikes are built with character. Designed by a true British independent, for the individual who shares our passion for riding machines that have something a little special about them. Every decision is considered. For nearly two hundred years Pearson has proudly built bikes in London, and seen them raced and ridden around the world. Our data-driven approach results in bikes fit for spirited riders. We offer a unique combination of direct-to-consumer sales through our online store and a strong network of UK-based dealers who offer our bikes in-store.

Industry Leading Warranty

Pearson 5 Year Transferable Warranty

At Pearson, we don't just build bikes; we build trust, performance, and an unwavering commitment to our riders. Our dedication to delivering exceptional quality goes beyond just words—it's embedded in every bike we craft, and it reflects in the standards we set for the entire industry. We’re not just meeting expectations; we’re raising the bar with our pioneering approach to customer care.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Purchased the Pearson On and On ex team…

Purchased the Pearson On and On ex team bike in a size 2. Dealt with Steve at the store and he guided me through the whole process very well in deed could not fault him. Also I would like to say thank you to Jake, who was the one that helped me get the bike prepared for collection. Everything from start to finish was achieved to great detail. The product speaks for itself, a well rounded bike, and detailed on there website to the point. Would definitely recommend the brand, and hope to see them again in the near future bike purchase.

24 de abril de 2026
Opinión espontánea
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Respuesta de Pearson Cycles

Thank you so much for feedback. I will pass on your kind words to Steve and Jake.

We pride ourselves on our customer service and the overall buying experience, so it’s great to hear that reflected back.

Wishing you many happy miles on your On and On and hopefully you'll be adding another Pearson to your fleet soon!

Valorada con 5 estrellas sobre 5

Jake went above and beyond

Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery, and I've since been able to get back to my happy place (gravel riding), on my Pearson. Thanks, mate!

9 de abril de 2026
Opinión espontánea
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Respuesta de Pearson Cycles

So pleased you could sort this for you Mark. I'll be sure to pass on your kind words to Jake! Wishing you many happy miles on you On and On!

Valorada con 5 estrellas sobre 5

I bought a Pearson Shift 2.0 in…

I bought a Pearson Shift 2.0 in December last year having taken several bikes out on a demo day in November.
The Shift is a phenomenal bike, not my usual choice of bike, I would usually go for an endurance model like the Forge, which I did test , but I just fell in love with the Shift 2.0, didn’t think I’d feel this comfortable on an Aero/Race bike.
What sold me with the Pearson brand is the £200 towards a bike fit and the attention to detail in the buying experience from the warranty, to the box of accessories, the metal Pearson branded torque wrench is a very nice touch that sets the brand apart from other brands.
Pearson really do work with you to give you the bike that fits you and that certainly pays off with the ride enjoyment.
I’m certain that there will be another Pearson purchased in the not too distant future based on my purchase experience with the Shift 2.0.
Other brands can certainly learn from the excellent customer experience that Pearson give you.

20 de diciembre de 2025
Opinión espontánea
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Respuesta de Pearson Cycles

Thank you so much for your kind words Christopher, we really appreciate it. We’re so pleased you love the Shift 2.0 as much as we do. We pride ourselves on our customer service and the overall buying experience, so it’s great to hear that reflected back.

Hopefully you’ll be adding another Pearson to your fleet soon. Wishing you many happy miles ahead.

Valorada con 5 estrellas sobre 5

Pearson Forge Frameset

Very simple process to roder, good communication throughout and access to a helpful account which holds all the information about the frameset including specs and geometry etc.

6 de marzo de 2026
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Respuesta de Pearson Cycles

Thanks so much Charles, we really appreciate your feedback and are so pleased you’re enjoying our customer bike garage!

Valorada con 5 estrellas sobre 5

Great service and amazing bike

Great service and amazing bike - can’t fault them in any way. Highly recommend them.

5 de febrero de 2026
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Respuesta de Pearson Cycles

We really appreciate your feedback James, thanks so much!

Valorada con 5 estrellas sobre 5

Great products

Great service, great product.

5 de febrero de 2026
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Respuesta de Pearson Cycles

Thanks so much, we really appreciate your thoughts!

Valorada con 5 estrellas sobre 5

I bought a Pearson On&On as I wanted a…

I bought a Pearson On&On as I wanted a quality gravel bike a bit different from everyone else. The buying experience is fantastic, I recommend you visit the Forge1860 store aswell as deal with the online and phone support teams if you can. Helping to specify, buying, delivery and support have all been excellent. I had a bike fit (paid for by Pearson) and decided on a longer stem which they immediately posted out to me. Great bike and great service

9 de enero de 2026
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Respuesta de Pearson Cycles

Hi Bob, Thank you so much for your feedback we really appreciate it! So glad to hear you had such a great buying experience with us!

Valorada con 5 estrellas sobre 5

Riding on my way to a work meeting both…

Riding on my way to a work meeting both the front and rear derailleurs stopped working with no apparent reason that I could fathom. A quick detour to the shop and I took it in (before 9a.m.) to be greeted immediately; an accurate diagnosis given and assistance from the workshop within minutes. I was handed a coffee, given expert advice by the mechanic and a check-in from Sales and was back on the road with a recharged Di2 unit (enough to get to my meeting and home again).
All of this with no expectation other than remedying the problem and getting me back on my bike and on the road
A huge thank you to everyone at Forge1860. Excellent customer care.
The coffee, time, expertise and explanations plus the check-in on my way out were very much appreciated.

14 de octubre de 2025
Opinión espontánea
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Respuesta de Pearson Cycles

Great that we could help get you back on the road as quickly as possible. It was lovely having you in the shop, and we’re wishing you many happy miles ahead.

Valorada con 5 estrellas sobre 5

Pearson really know their stuff

I can’t speak highly enough of the help, care and service I received from Pearson Cycles.
What really struck me was their determination to match me to the right bike - and they fully succeeded.
I now have a bike that fits better than any I have had before.

18 de septiembre de 2025
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Respuesta de Pearson Cycles

Thank you so much for your feedback Micheal. We really appreciate your kind words and are so pleased to hear you had a great buying experience with us. Wishing you many happy miles ahead.

Valorada con 5 estrellas sobre 5

New Forge Di2

I have ridden my beautiful new Pearson Forge twice now and am delighted with it. The whole buying process has been excellent. I had one of the Bikefitters visit my home to carry out the fit process; the details were sent to Pearson and four days later the built bike was delivered by Steve, who I had been liaising with. The bike itself just oozes quality and I'm really enjoying my first time with Di2 .

8 de agosto de 2025
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Respuesta de Pearson Cycles

Thank you so much for your review John, we really appreciate it! Glad your enjoying the bike so much, so many great rides to come i'm sure!

Valorada con 5 estrellas sobre 5

Pearson bike

Fantastic bike and great delivery service! Good communication throughout the whole buying process.

11 de agosto de 2025
Opinión espontánea
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Respuesta de Pearson Cycles

Hi Nick,
So pleased to hear you had a great buying experience with us. We really appreciate the feedback!
Happy cycling
Pearson Cycles Team

Valorada con 5 estrellas sobre 5

A fantastic hand delivery service!

A fantastic hand delivery service!

This was my first experience buying from Pearson and I would definitely do so again. I purchased one of their bikes form the outlet section on their website and the bike was hand delivered to my door within 48hrs. The after sales service has been fantastic. The bike is also built with meticulous attention to detail and is a thing of beauty. Highly recommend

8 de agosto de 2025
Opinión espontánea
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Respuesta de Pearson Cycles

Hi Zak,
Thank you so much for your feedback—we really pride ourselves on our customer service.
Wishing you many adventures on your bike!

Best regards,
Katy

Valorada con 5 estrellas sobre 5

Easy ordering

Easy ordering, quick postage and decent packaging. Like online bike bits shopping should be !

21 de julio de 2025
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Respuesta de Pearson Cycles

Glad we could be of services-thanks so much!

Valorada con 5 estrellas sobre 5

Truly special buying experience

All the staff at Pearson and Forge were amazing from start to finish. Ended up with an incredible bike and came away feeling like a thoroughly valued customer. Will be recommending you to anyone who’ll listen!

11 de julio de 2025
Opinión espontánea
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Respuesta de Pearson Cycles

Thank you so much, we really appreciate your feedback!

Valorada con 5 estrellas sobre 5

Great service

Great service. Immefdiate dispatch. First class response. Thank you.

18 de julio de 2025
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Respuesta de Pearson Cycles

Hi Moray, we really appreciate your feedback.

Valorada con 5 estrellas sobre 5

Outstanding bike, outstanding service

Ordered the On and On gravel bike from them, sent them my bike fit data and they recommended the size for me. Built up to the perfect measurements. Bike rides like a dream, perfect for what I wanted and looks great too, customer service was absolutely spot on.

14 de julio de 2025
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Respuesta de Pearson Cycles

Hi Will,
Thank you so much for your feedback. It means a lot to us. Wishing you many happy adventures on your On and On.

Thanks again
Pearson cycles team

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