Pearson Cycles Opiniones 1604

TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased the Pearson On and On ex team bike in a size 2. Dealt with Steve at the store and he guided me through the whole process very well in deed could not fault him. Also I would like to say thank... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Pearson Shift 2.0 in December last year having taken several bikes out on a demo day in November. The Shift is a phenomenal bike, not my usual choice of bike, I would usually go for a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Ciclismo en ruta
  2. Tienda de bicicletas

Escrito por la empresa

Engineered for every ride. Since 1860. Pearson bikes are built with character. Designed by a true British independent, for the individual who shares our passion for riding machines that have something a little special about them. Every decision is considered. For nearly two hundred years Pearson has proudly built bikes in London, and seen them raced and ridden around the world. Our data-driven approach results in bikes fit for spirited riders. We offer a unique combination of direct-to-consumer sales through our online store and a strong network of UK-based dealers who offer our bikes in-store.

Industry Leading Warranty

Pearson 5 Year Transferable Warranty

At Pearson, we don't just build bikes; we build trust, performance, and an unwavering commitment to our riders. Our dedication to delivering exceptional quality goes beyond just words—it's embedded in every bike we craft, and it reflects in the standards we set for the entire industry. We’re not just meeting expectations; we’re raising the bar with our pioneering approach to customer care.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent Company

Excellent Company. Cannot recommend highly enough. Great Bikes, Great Staff, Great Service.

31 de mayo de 2025
Opinión espontánea
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Thanks so much!

Valorada con 5 estrellas sobre 5

The On and On: what a great bike!

What a great bike! I ordered a size 2 On and On GRX 820 gravel bike from Pearsons which arrived perfectly set up to my bike fit measurements. It feels so comfortable: the handlebars with the way the gear levers curve round is great for my hands, as is the saddle which I thought I would have to change but so far has not given me any issues. My road bikes are a Trek Emonda and a Trek Domane, both size 52 cm. I am female, 167 cm tall, with a 79 cm inside leg, and the On and On size 2 is perfect with sufficient stand over height to make me feel like I won’t injure myself when sliding off the saddle at stops. The On and On handles very much like my Domane which feels solid and steady. But once I push down on the pedals, it feels like the Emonda: responsive and fast to move from a standing start. Other gravel bikes I have tried felt too much like my mountain bike: comfortable on all surfaces but too much energy taken up in bouncing on the road. With the On and On, I feel I can go over most surfaces with comfort, though rutted fields are hard work on the arms and hands with a lot of shaking around. What I do like about my mountain bike is the gearing and I struggled to find a gravel bike with easier gearing than my road bikes. Surely if you are heading off road potentially with luggage you need the easier gears? And here again the On and On is perfect with a 40T chainring and 10/51 cassette. If you want something for cycle paths, gravel, and bridle ways, with short bits of very rough surface, this bike is great. I love it already and I’m looking forward to riding on more of my local off road routes with the aim of going bike packing in the near future. So many adventures to look forward to!

26 de junio de 2025
Opinión espontánea
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Hi Joy,

Thank you so much for your review. We really appreciate it. Hopefully many more adventures to come on your On and On.

Thanks again
Pearson Cycles Team

Valorada con 5 estrellas sobre 5

Replacement drop-out

Quick and efficient response

30 de junio de 2025
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Thanks, Simon—just like our bikes: quick and efficient!

All the best,
Pearson Cycles Team

Valorada con 5 estrellas sobre 5

Excellent service

I bought the On and On GRX-820. The bike itself is brilliant, features a smooth ride and easy handling. The bike was properly assembled and arrive in great condition. The staff was very helpful. They provided all the information I needed about my purchase.

30 de mayo de 2025
Opinión espontánea
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Thank you so much for your review Corey. We really pride ourselves with our customer services.

Wishing many happy miles
Pearson Cycles Team

Valorada con 5 estrellas sobre 5

Customer service

I had an issue with my rear mech hanger to which Pearson cycles were very helpful in dealing with. Although they didn't have a new one for me, they sent a second hand one free of charge just so I could get riding for the weekend. Couldn't ask for better service. A new is on order and waiting for delivery date.

18 de marzo de 2025
Valorada con 5 estrellas sobre 5

A truly unique experience start to…

A truly unique experience start to finish. They don’t just make and sell bikes, these guys from top to bottom are all seasoned and cultured bike enthusiasts, it’s wired in their DNA.
I bought a Forge back in January and from the get go I was made to feel comfortable and in safe hands. The entire service was extremely comprehensive and friendly and you end up feeling part of a wider biking community once you leave with your shiny new bike. Thanks to all at Forge I now have a bike that not only looks great, but fits right and rides like a charm.

Dimitri

17 de marzo de 2025
Opinión espontánea
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Hi Dimitri,
This makes us so happy, so glad you had a great experience with us!
Hopefully you've had many amazing adventures on your bike.

All the best,
Pearson Cycles Team

Valorada con 5 estrellas sobre 5

I bought a Forge 105 direct from the…

I bought a Forge 105 direct from the shop (now known as Forge 1860) a few weeks ago, having previously had a bike fit and a check-up fit with Pearson for my old bike. I got very helpful advice throughout, notably from Nas Karimi who did the new bike fit for me but also from his colleagues in the shop. I love my new bike, it's extremely comfortable and easy to ride and I'm looking forward to getting more miles out of it as the year(s) continue!

28 de enero de 2025
Opinión espontánea
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Hi Joanne
Thank you so much for your review. I will make sure I pass on your king words to Nas and the team at Forge. We are so happy you love your new bike.
Wishing you many happy miles.

Pearson cycles team

Valorada con 4 estrellas sobre 5

No more neck ache on long rides!

I bought two bicycles from Pearson; a Forge and an On and On. What appealed to me about Pearson was the fact that they do a bike fit before purchase and then build a bike to fit your body size. I previously was getting neck on long rides, so decided to replace my bikes. Will Pearson, who did the bike fit, is very knowledgeable and the customer service was excellent. I no longer have neck ache on long rides.

3 de agosto de 2024
Opinión espontánea
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Hi Lee,
Thank you so much for your review. We pride ourselves on our service. So glad to hear you no longer have any discomfort when riding. Wishing you many happy miles.

Pearson cycles team

Valorada con 5 estrellas sobre 5

Exemplary service and an incredible bike

Since taking delivery on my On and On GRX 815 Di2 bike i have had some of the best rides of my life smashing personal records - and as my ai Strava report says "the new bike seems to be a game-changer". The bike is like riding a Ferrari after a Cortina. I love it. The staff at Pearson were incredible throughout the build process answering all my questions punctually and supporting my move from commuter biking to riding with cleats. I have now bought 3 bikes from Pearson and their after service is second to none. I can't recommend them too highly.

13 de enero de 2025
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Hi Kevin,

Thank you for taking the time to leave us a review. We are so pleased to hear you’ve had some of your best rides. I’m sure there are many more to come! I will pass on your kind words to the rest of the Pearson team. Happy pedalling

Pearson Cycles Team

Valorada con 5 estrellas sobre 5

Great way to buy a bike

Straight forward upfront answered questions fully

2 de enero de 2025
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Thank you for the feedback, so pleased to hear we made your buying process as straightforward as possible. Many happy miles

Pearson Cycles Team

Valorada con 5 estrellas sobre 5

PEARSON Cycles very high quality bikes…

Great customer experience and fantastic personal delivery, bike fully built, great quality and attention to detail, I absolutely love the look and ride of my new On and Off E Gravel bikes!
And in there sale it was a bargain in my eyes, best quality and priced e gravel bike out there.

2 de enero de 2025
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles


Hi Michael

Thanks for leaving a review. We are so pleased we could help with all your cycling needs. Happy adventures on your On and Off

Pearson Cycles Team

Valorada con 4 estrellas sobre 5

Good service

Good service, particularly re the delivery using Flamme Rouge (Jamie). Bike was properly built up and working perfectly. And Jamie took time to adjust the set up and explain the controls (it’s an e-bike). The only glitch was that Pearson had not updated the shipping address to match the billing address, so the bike was initially delivered to our previous house. But it all got sorted!

9 de diciembre de 2024
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Thanks for leaving your review and I am so happy that we could get the bike delivered to you before Christmas (Even if was at the second the attempt!). I will pass your kind words to Jamie. We look forward to the many adventures you will have on your new On and Off E-gravel bike.

Pearson Cycles Team

Valorada con 5 estrellas sobre 5

Excellent customer service and product

Excellent customer service and telephone advice when deciding what size and type of bike I needed. Fast delivery. Excellent product, especially at the black Friday price.

30 de noviembre de 2024
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Hi Keith,

Thanks for leaving your review it was a pleasure helping you get the right size and bike for your cycling needs. We look forward to see you rolling into 2025 on your new bike!

Pearson Cycles Team

Valorada con 5 estrellas sobre 5

Excellent experience from start to…

Excellent experience from start to finish. Very welcoming environment, very informative bike fitting by the person that had actually designed the bike I was getting and a lovely chat with the owner afterwards.

Couldn’t fault it - beautiful bikes, lovely shop, nice people, personal touch.

21 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and real cyclist advice…

Great service and real cyclist advice from experts who clearly have a passion for cycling too, amazing service, even their own custom range of bikes are absolutely gorgeous, i definitely found the best place and highly recommend

9 de noviembre de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más