Pearson Cycles Opiniones 1604

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased the Pearson On and On ex team bike in a size 2. Dealt with Steve at the store and he guided me through the whole process very well in deed could not fault him. Also I would like to say thank... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Pearson Shift 2.0 in December last year having taken several bikes out on a demo day in November. The Shift is a phenomenal bike, not my usual choice of bike, I would usually go for a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Ciclismo en ruta
  2. Tienda de bicicletas

Escrito por la empresa

Engineered for every ride. Since 1860. Pearson bikes are built with character. Designed by a true British independent, for the individual who shares our passion for riding machines that have something a little special about them. Every decision is considered. For nearly two hundred years Pearson has proudly built bikes in London, and seen them raced and ridden around the world. Our data-driven approach results in bikes fit for spirited riders. We offer a unique combination of direct-to-consumer sales through our online store and a strong network of UK-based dealers who offer our bikes in-store.

Industry Leading Warranty

Pearson 5 Year Transferable Warranty

At Pearson, we don't just build bikes; we build trust, performance, and an unwavering commitment to our riders. Our dedication to delivering exceptional quality goes beyond just words—it's embedded in every bike we craft, and it reflects in the standards we set for the entire industry. We’re not just meeting expectations; we’re raising the bar with our pioneering approach to customer care.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Outstanding

Outstanding - all round cycling specialists

Kick back shorts are great quality and great fit. Great service.

24 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply cannot praise or recommend this…

Simply cannot praise or recommend this company highly enough. From start to finish they have been superb. They offered assistance in which model and size I would require and helped me throughout the process of purchasing. However it doesn't end there..... The bike itself is incredible!!! But the customer service is second to none. Brilliant in every way. Thank you so much

29 de octubre de 2024
Valorada con 5 estrellas sobre 5

Pearsons Forge Ultegra

I bought a Pearson Forge Ultegra in August and it’s an absolute dream to ride. I’ve tested it over about 500 miles so far in all weathers and it’s smooth, handles brilliantly and gives me extra zip up the steepest hills. It’s comfortable on long rides, very stealthy and a joy to the eye. From the moment I popped into the shop to have a browse and had a good chat with Guy, to the day I picked up my new bike, the customer service was second to none. Guy was incredibly helpful and informative about the bike and Nas did a great job with the bike fit. And it was a very quick turnaround too. I’d been very unsure about replacing my old aluminium BMC which I love but since I got the Forge I haven’t looked back. Pearsons are a great family business with a fabulous product and a winning team at the shop in Putney. I’d highly recommend.

24 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pearson Forge frameset

I bought a Forge frameset from Pearson to build up myself, and both the bike and general experience have been great. The free sizing session was really helpful both for selecting the right sized components and helping me improve my general riding position. Pearson were also very helpful with small technical queries I had while building the bike. I’d recommend both the actual bike and the overall service around it.

7 de agosto de 2024
Valorada con 5 estrellas sobre 5

A great company

A great company, quick delivery and fantastic sale prices. I'll be due a new bike next year and know I will be checking out Pearson first.

16 de agosto de 2024
Valorada con 5 estrellas sobre 5

Great local bike shop

Great local bike shop. I have bought bikes and kit from Pearson and have my bike serviced there .

All the guys in there always happy to help whether the issue is big or small. They are knowledgable and helpful.

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff were helpful

Staff were helpful, knowledgeable, and friendly. Gave me all the information I needed about my new purchase.

10 de agosto de 2024
Opinión espontánea
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Hi Lesley, Thanks for your great feedback on the team. I will make sure this is passed onto them!

Valorada con 5 estrellas sobre 5

Great quality, great service

I’ve bought a bike in store, plus a few items online, and each time the service has been impeccable. A thorough bike fitting session included when you buy a bike really makes a difference. They’re bold with their design concepts for many of their clothing items, but the quality in indisputable.

29 de julio de 2024
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Respuesta de Pearson Cycles

Hi Geoff,

Thanks for your kind review on your new Pearson bike! We hope you have many happy miles.

Valorada con 5 estrellas sobre 5

Super satisfied

Great customer service. Excellent fitting advice. And the Forge is a revelation, outstanding performance on the flats, climbs and descents, and it’s the most comfortable fitting road bike I’ve had in 20 years.

22 de julio de 2024
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Respuesta de Pearson Cycles

Hi John,

Thanks for your review and hope you have many more happy miles on your Forge.

Valorada con 5 estrellas sobre 5

Repeat business says it all.

I’ve been using this business for well over 10-years now. I guess the repeat business speaks for itself but I’ve never been less than very impressed with the staff, the products and the ethos of this family owned and run set up.

Very exciting today as collected my first e-bike - the Pearson On and Off. test rode it several weeks ago in Richmond Park and was hugely impressed. The Mahle motor assists rather than takes over - so you (or me at least) still has to work - which is exactly what I wanted.

28 de julio de 2024
Opinión espontánea
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Respuesta de Pearson Cycles

Hi Ian,

Thanks for your kind review of our new Ebike the On and Off. We hope you have many happy miles on it.

Valorada con 5 estrellas sobre 5

Excellent service and expertise

Excellent service and expertise, with a personalised approach. The team are as invested in each new bike as the customer. Great experience, thanks Pearson!

26 de julio de 2024
Opinión espontánea
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Respuesta de Pearson Cycles

Thanks so much for your kind words.

Valorada con 5 estrellas sobre 5

great bike fit experience

The bike fit I had with Nas was really insightful, he takes a lot of care to address your individual riding style, requirements and anatomical quirks!! Also there is absolutely no pressure on upsell for example - something I’ve found commonly with all staff in Pearson. They genuinely seem to want the best for your overall cycling experience. Looking forward to riding the new bike - the fact that so many parts of the build are tailored to your measurements / comfort / optimal output is real USP.

22 de julio de 2024
Opinión espontánea
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Hi Andy,

Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with Nas and our team.

If you ever need anything else, we're here to help.

Valorada con 5 estrellas sobre 5

Was a very quick setup with…

Was a very quick setup with professional knowledge and fitting. The bike is very light and elegant. First ride was a delight.

21 de julio de 2024
Opinión espontánea
Logotipo de Pearson Cycles

Respuesta de Pearson Cycles

Thanks for the great review, we hope you continue to enjoy your bike! Please contact us if you would like any further assistance, we will be happy to oblige.

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