Pegasus Chauffeur Opiniones 

207
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our driver was very polite and helpful, friendly whilst professional. Beautiful clean and comfortable vehicle with water etc available. Very good driving. Would highly recommend his services

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've just had an amazing experience with our Pegasus Chauffeur, after returning from Ibiza with a very painful fractured foot. Our driver was more than helpful and I would highly recommend them for a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service with a smile. On time and courteous and also has great amenities within the shuttle. I definitely recommend Pegasus Chauffeur for all your trips

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pegasus is a company I would recommend with all of my heart. Mr Janusz Budnik who just drove me is a true gentleman, an excellent driver and a superb professional who works with great care. His attent... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

Pegasus Chauffeur is a fully owned company based in London, UK. We offer a professional and discreet chauffeur service in all areas of Corporate, events, private jet terminals, airports, weddings or any leisure trip in and around London. So if you are looking for a chauffeur company in London with a great reputation and years of experience, that offers you a professional and very personal service at your doorstep, you are in the right place. We offer a fleet of highly opulent luxurious vehicles and a staff of professional chauffeurs in London at the great value of money. We have expert Logistic Managers working 24/7 to deliver their best and they are second to none!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

207 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(207)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing taxi service

The driver was really friendly and welcoming, he was constantly asking us if we were comfortable which we really appreciated - Highly recommend

27 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for taking the time to share your feedback. 🙏 We’re pleased to know that you were happy with our service and that we could make your journey a smooth one. We truly appreciate your support and look forward to assisting you again in the future. 🚘✨

Valorada con 5 estrellas sobre 5

Refreshments provided!

Driver was friendly and his car was clean and spacious. We were provided with water and snacks. A smooth drive.

27 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you very much for your kind review! ⭐ We’re delighted to hear that you had a positive experience with Pegasus Chauffeurs. Your feedback is greatly appreciated and means a lot to our team. We look forward to welcoming you again on your next journey. 🚘

Valorada con 5 estrellas sobre 5

Pegasus is a company I warmly recommend

Pegasus is a company I would recommend with all of my heart. Mr Janusz Budnik who just drove me is a true gentleman, an excellent driver and a superb professional who works with great care. His attentiveness to customer needs is unparalleled. I had major lifesaving surgery abroad. This means that I cannot lift anything heavier than a kilo or two while in recovery. It also means that for the next two months I cannot even dream of doing the usual airport stuff we take for granted when in good health and shape. It meant that without such incredibly reliable service I would be stranded and at risk of being very unwell, agitating my post-operation wound, or worse. Janusz not only drove me home after picking me up at the assisted travel area at Luton, he took all my luggage every step of the way, and when we got to my place, he most kindly even placed it in my living room in the most accessible of ways. This included putting my heavy laptop bag next to my desk so I can get to work without straining myself at all. On top of that, this gentleman is polite, sociable and positive, so the 37 minutes of my ride home which he accurately estimated, had passed in good humour and in the most pleasant of conversations. Should I say more? Yes, actually. The vehicle was spacious, comfortable, pleasant in every way, with bottles of water, chewing gum and pocked tissues to hand, should one need them. Superb. Most warmly recommended. Thank you, Mr Janusz Budnik. You made my return home the most safe and seamless of experiences and pleasant on top!

27 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you so much for taking the time to share such a thoughtful and heartfelt review. ⭐ Your kind words truly mean a great deal to all of us at Pegasus Chauffeurs.

We’re especially pleased to know that Janusz was able to make your journey home comfortable, safe, and as stress-free as possible. His care and attention to your needs clearly made a difference, and we will be very proud to share your wonderful feedback with him. 🙏

We wish you a smooth and full recovery and hope that you continue to feel stronger each day. It was our absolute pleasure to assist you, and we look forward to welcoming you again in the future. 🚘✨

Warmest regards,
The Pegasus Chauffeurs Team

Valorada con 5 estrellas sobre 5

We had a great experience

We had a great experience. The person is courteous and kind. Would recommend trying their services.

27 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you very much for your kind review! ⭐ We’re delighted to hear that you had a positive experience with Pegasus Chauffeurs. Your feedback is greatly appreciated and means a lot to our team. We look forward to welcoming you again on your next journey. 🚘

Valorada con 5 estrellas sobre 5

What a pleasant experience

What a pleasant experience, in a new city. Clear and patient chauffeur, providing snacks and kind manners. Great!

27 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for taking the time to share your feedback. 🙏 We’re pleased to know that you were happy with our service and that we could make your journey a smooth one. We truly appreciate your support and look forward to assisting you again in the future. 🚘✨

Valorada con 5 estrellas sobre 5

Brilliant service with a smile

Brilliant service with a smile. On time and courteous and also has great amenities within the shuttle. I definitely recommend Pegasus Chauffeur for all your trips

27 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for taking the time to share your feedback. 🙏 We’re pleased to know that you were happy with our service and that we could make your journey a smooth one. We truly appreciate your support and look forward to assisting you again in the future. 🚘✨

Valorada con 5 estrellas sobre 5

Our driver was very polite, professional and helpful

Our driver was very polite and helpful, friendly whilst professional. Beautiful clean and comfortable vehicle with water etc available.
Very good driving. Would highly recommend his services

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you so much for taking the time to share your experience. We’re really pleased to know that our service met your expectations. Your kind words will be shared with our team, and we hope to have the pleasure of driving you again in the future.

Valorada con 5 estrellas sobre 5

Transfer from Hearthrow

I had a very good experience with this company. I used their service from Hearthrow. The driver was very professional and kind. I recommend their service.

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for taking the time to share your feedback. 🙏 We’re pleased to know that you were happy with our service and that we could make your journey a smooth one. We truly appreciate your support and look forward to assisting you again in the future. 🚘✨

Valorada con 5 estrellas sobre 5

We've just had an amazing experience…

We've just had an amazing experience with our Pegasus Chauffeur, after returning from Ibiza with a very painful fractured foot. Our driver was more than helpful and I would highly recommend them for any occasion.

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for your wonderful feedback! ⭐ We’re delighted you enjoyed your experience with Pegasus Chauffeurs. Your kind words are greatly appreciated by the whole team. We look forward to serving you again soon. 🚘

Valorada con 1 estrellas sobre 5

Abysmal disastrous 'luxury car' transfer experience & unresponsive customer service

Abysmal dreadful transfer experience from Gatwick Airport. We thought we were booking a luxury Executive transfer in a Mercedes E-class. However, the experience did not start well as the driver was late despite having all our flight details when we booked. We had to wait for him to arrive in the Arrivals Hall rather than than him being there to greet us.

At 2.55pm, less than half-hour into the journey, the driver pulled up on the hard shoulder due to a tyre problem. He then spent the next half hour trying to repair it, all on the hard shoulder of the M25. After which he drove into the nearest Services at 3.30pm.

We then waited another one hour here while he tried to continue repairing the tyre. The office couldn't supply another car or driver so we were informed at 4.05pm, they had booked an Uber VW Sharan Minivan for us to get home - a very different car from the one we had originally thought we would be travelling home in with am ETA of 23 minutes. We finally left Clackett Lane Services at 4.28pm and arrived home at 5.55pm.

We landed at the airport at 1.40pm but did not arrive home until 5.55pm - more than four hours after landing - despite the normal expected journey time of 1.5 hours maximum.

This was one of the worst experiences I have ever had using a car transfer service and the cost was a lot higher than a standard car service or Uber. Their Customer Service seems non-existent and does not seem to take any responsibility. They have a very glossy website and in my opinion, I think where they have invested heavily at the expense of proving any kind of Customer Service or support for their paying clients.

Customer Services have been completely silent and have not even contacted us to offer at an apology at the very least.
I contacted the company the same day to ask for a refund as we did not receive the service we booked for and have had no response from them.

Update three days later. The only contact from the company has been their reply to my review. They have still not responded to my email, apologised directly to me or offered a refund or any other goodwill gesture as they were not able to fulfil their contract.

21 de septiembre de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

We are sorry to hear that your journey was disrupted by this unforeseen incident.

The vehicle experienced an unexpected tyre failure on the M25 at Clacket Lane Services, which is an unfortunate situation that can occur without warning during any journey. As soon as we were made aware, our Operations team immediately began working to arrange a replacement vehicle.

Due to the vehicle being stranded on the motorway, arranging alternative transport from that location was particularly challenging. Nevertheless, our team managed to locate a replacement Volkswagen Sharan approximately 25 minutes away and arranged for it to be dispatched. The total time required to organise and bring the replacement vehicle to your location was approximately one hour.

During this time, our team was actively focused on resolving the situation and getting you safely on your way. We sincerely apologise for the inconvenience caused by this unexpected circumstance.

Valorada con 5 estrellas sobre 5

Great job to this company

Great job to this company, Hassan did a great job taking us out for Valentine’s Day👏🏾🔥

14 de febrero de 2026
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for your wonderful feedback! ⭐ We’re delighted you enjoyed your experience with Pegasus Chauffeurs. Your kind words are greatly appreciated by the whole team. We look forward to serving you again soon. 🚘

Valorada con 5 estrellas sobre 5

AMAZING COMPANY

AMAZING COMPANY. This was the first time I had used Pegasus and I could not have been more delighted.

It was for my brothers 60th birthday surprise - the Bentley Flying Spur I ordered was 'out of this world' - with the driver being very professional and yet friendly during the whole experience.

From start to finish Pegasus was incredible answering all my questions (and yes, there were a lot) to keeping me in the picture all the way along.

Thank you to everyone at Pegasus and I will definitely be using you again. CJ

21 de septiembre de 2025
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for your wonderful feedback! ⭐ We’re delighted you enjoyed your experience with Pegasus Chauffeurs. Your kind words are greatly appreciated by the whole team. We look forward to serving you again soon. 🚘

Valorada con 5 estrellas sobre 5

I had the best service with Anil

I had the best service with Anil. Friendly and safe trip. Definitely would love to travel with him again when come back to the UK.

9 de septiembre de 2025
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for your wonderful feedback! ⭐ We’re delighted you enjoyed your experience with Pegasus Chauffeurs. Your kind words are greatly appreciated by the whole team. We look forward to serving you again soon. 🚘

Valorada con 5 estrellas sobre 5

Anil - Pegasus

Not only did Pegasus get my booking sorted on the morning of my wedding, but the driver they assigned me, Anil, was absolutely amazing. He was considerate, polite and was courteous throughout the day. I genuinely cannot express how grateful I am.
The experience was smooth, clear and exceeded all my expectations.
A huge thank you to Anil for his service.

15 de junio de 2025
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for your wonderful feedback! ⭐ We’re delighted you enjoyed your experience with Pegasus Chauffeurs. Your kind words are greatly appreciated by the whole team. We look forward to serving you again soon. 🚘

Valorada con 5 estrellas sobre 5

I recently used Pegasus Chauffeurs for…

I recently used Pegasus Chauffeurs for a trip to The Ned in London and was thoroughly impressed with the service from start to finish. The entire experience was smooth, reliable, and stress-free. A special thank you to my driver, Janusz, who was extremely professional, courteous, and attentive throughout the journey. He arrived promptly, the vehicle was spotless and comfortable, and his calm and polite manner made the whole experience even more enjoyable. I wouldn’t hesitate to recommend Pegasus Chauffeurs and will definitely be booking with them again in the future. Thank you again, Janusz, for such excellent service.

13 de abril de 2025
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for your wonderful feedback! ⭐ We’re delighted you enjoyed your experience with Pegasus Chauffeurs. Your kind words are greatly appreciated by the whole team. We look forward to serving you again soon. 🚘

Valorada con 5 estrellas sobre 5

Pegasus for the win!

What a terrific experience we had today! Every aspect of our journey was great. Communication was excellent, the vehicle was amazing, and the ride was amazing. I will never travel via train from London to Nottingham in the future. Pegasus for the win!

27 de marzo de 2025
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for taking the time to share your feedback. 🙏 We’re pleased to know that you were happy with our service and that we could make your journey a smooth one. We truly appreciate your support and look forward to assisting you again in the future. 🚘✨

Valorada con 5 estrellas sobre 5

Very pleasant and polite driver (Ali).

Very pleasant and polite driver (Ali).
Arrived safely and on time

12 de marzo de 2025
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you for taking the time to share your feedback. 🙏 We’re pleased to know that you were happy with our service and that we could make your journey a smooth one. We truly appreciate your support and look forward to assisting you again in the future. 🚘✨

Valorada con 5 estrellas sobre 5

I can’t recommend this company enough

I can’t recommend this company enough, very polite driver and luxurious taxi and VIP service with competitive prices , spot on time , will be using again, I don’t hesitate to recommend them for friends and family

7 de enero de 2025
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you very much for your kind review! ⭐ We’re delighted to hear that you had a positive experience with Pegasus Chauffeurs. Your feedback is greatly appreciated and means a lot to our team. We look forward to welcoming you again on your next journey. 🚘

Valorada con 5 estrellas sobre 5

Courtesy

Courtesy, cleanliness, punctuality and professionalism of chauffeur services at the highest level. The company has never disappointed me, always on time, always so kind, highly experienced in customer service. I recommend Pegasus company even for the most demanding customers. Quality of service worth its price

6 de marzo de 2025
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Thank you very much for your kind review! ⭐ We’re delighted to hear that you had a positive experience with Pegasus Chauffeurs. Your feedback is greatly appreciated and means a lot to our team. We look forward to welcoming you again on your next journey. 🚘

Valorada con 1 estrellas sobre 5

This company charge a lot of money…

This company charge a lot of money customers, but pays chauffeurs really low! It is just disgusting!

19 de febrero de 2025
Opinión espontánea
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Respuesta de Pegasus Chauffeur

Dear Arek,

I hope this message finds you well.

We have recently become aware of a review posted by you regarding our company's compensation practices. We take such feedback seriously as it directly impacts our reputation and the trust we strive to maintain with both our customers and employees.

To address your concerns adequately, we kindly request additional information or evidence to substantiate the claims made in your review. This will assist us in conducting a thorough investigation into the matter and ensuring that any issues are appropriately addressed.

We encourage you to reach out directly to our company so that we may discuss this matter further and gather the necessary details to resolve any misunderstandings promptly.

Kind Regards
Team Pegasus Chauffeur

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