Our driver was very polite and helpful, friendly whilst professional. Beautiful clean and comfortable vehicle with water etc available. Very good driving. Would highly recommend his services
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Our driver was very polite and helpful, friendly whilst professional. Beautiful clean and comfortable vehicle with water etc available. Very good driving. Would highly recommend his services
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We've just had an amazing experience with our Pegasus Chauffeur, after returning from Ibiza with a very painful fractured foot. Our driver was more than helpful and I would highly recommend them for a... Ver más
La empresa ha respondido
Brilliant service with a smile. On time and courteous and also has great amenities within the shuttle. I definitely recommend Pegasus Chauffeur for all your trips
La empresa ha respondido
Pegasus is a company I would recommend with all of my heart. Mr Janusz Budnik who just drove me is a true gentleman, an excellent driver and a superb professional who works with great care. His attent... Ver más
La empresa ha respondido
Pegasus Chauffeur is a fully owned company based in London, UK. We offer a professional and discreet chauffeur service in all areas of Corporate, events, private jet terminals, airports, weddings or any leisure trip in and around London. So if you are looking for a chauffeur company in London with a great reputation and years of experience, that offers you a professional and very personal service at your doorstep, you are in the right place. We offer a fleet of highly opulent luxurious vehicles and a staff of professional chauffeurs in London at the great value of money. We have expert Logistic Managers working 24/7 to deliver their best and they are second to none!
450 Bath Road, Longford, Heathrow, UB7 0EB, London, Reino Unido
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The driver was really friendly and welcoming, he was constantly asking us if we were comfortable which we really appreciated - Highly recommend

Respuesta de Pegasus Chauffeur
Driver was friendly and his car was clean and spacious. We were provided with water and snacks. A smooth drive.

Respuesta de Pegasus Chauffeur
Pegasus is a company I would recommend with all of my heart. Mr Janusz Budnik who just drove me is a true gentleman, an excellent driver and a superb professional who works with great care. His attentiveness to customer needs is unparalleled. I had major lifesaving surgery abroad. This means that I cannot lift anything heavier than a kilo or two while in recovery. It also means that for the next two months I cannot even dream of doing the usual airport stuff we take for granted when in good health and shape. It meant that without such incredibly reliable service I would be stranded and at risk of being very unwell, agitating my post-operation wound, or worse. Janusz not only drove me home after picking me up at the assisted travel area at Luton, he took all my luggage every step of the way, and when we got to my place, he most kindly even placed it in my living room in the most accessible of ways. This included putting my heavy laptop bag next to my desk so I can get to work without straining myself at all. On top of that, this gentleman is polite, sociable and positive, so the 37 minutes of my ride home which he accurately estimated, had passed in good humour and in the most pleasant of conversations. Should I say more? Yes, actually. The vehicle was spacious, comfortable, pleasant in every way, with bottles of water, chewing gum and pocked tissues to hand, should one need them. Superb. Most warmly recommended. Thank you, Mr Janusz Budnik. You made my return home the most safe and seamless of experiences and pleasant on top!

Respuesta de Pegasus Chauffeur
We had a great experience. The person is courteous and kind. Would recommend trying their services.

Respuesta de Pegasus Chauffeur
What a pleasant experience, in a new city. Clear and patient chauffeur, providing snacks and kind manners. Great!

Respuesta de Pegasus Chauffeur
Brilliant service with a smile. On time and courteous and also has great amenities within the shuttle. I definitely recommend Pegasus Chauffeur for all your trips

Respuesta de Pegasus Chauffeur
Our driver was very polite and helpful, friendly whilst professional. Beautiful clean and comfortable vehicle with water etc available.
Very good driving. Would highly recommend his services

Respuesta de Pegasus Chauffeur
I had a very good experience with this company. I used their service from Hearthrow. The driver was very professional and kind. I recommend their service.

Respuesta de Pegasus Chauffeur
We've just had an amazing experience with our Pegasus Chauffeur, after returning from Ibiza with a very painful fractured foot. Our driver was more than helpful and I would highly recommend them for any occasion.

Respuesta de Pegasus Chauffeur
Abysmal dreadful transfer experience from Gatwick Airport. We thought we were booking a luxury Executive transfer in a Mercedes E-class. However, the experience did not start well as the driver was late despite having all our flight details when we booked. We had to wait for him to arrive in the Arrivals Hall rather than than him being there to greet us.
At 2.55pm, less than half-hour into the journey, the driver pulled up on the hard shoulder due to a tyre problem. He then spent the next half hour trying to repair it, all on the hard shoulder of the M25. After which he drove into the nearest Services at 3.30pm.
We then waited another one hour here while he tried to continue repairing the tyre. The office couldn't supply another car or driver so we were informed at 4.05pm, they had booked an Uber VW Sharan Minivan for us to get home - a very different car from the one we had originally thought we would be travelling home in with am ETA of 23 minutes. We finally left Clackett Lane Services at 4.28pm and arrived home at 5.55pm.
We landed at the airport at 1.40pm but did not arrive home until 5.55pm - more than four hours after landing - despite the normal expected journey time of 1.5 hours maximum.
This was one of the worst experiences I have ever had using a car transfer service and the cost was a lot higher than a standard car service or Uber. Their Customer Service seems non-existent and does not seem to take any responsibility. They have a very glossy website and in my opinion, I think where they have invested heavily at the expense of proving any kind of Customer Service or support for their paying clients.
Customer Services have been completely silent and have not even contacted us to offer at an apology at the very least.
I contacted the company the same day to ask for a refund as we did not receive the service we booked for and have had no response from them.
Update three days later. The only contact from the company has been their reply to my review. They have still not responded to my email, apologised directly to me or offered a refund or any other goodwill gesture as they were not able to fulfil their contract.

Respuesta de Pegasus Chauffeur
Great job to this company, Hassan did a great job taking us out for Valentine’s Day👏🏾🔥

Respuesta de Pegasus Chauffeur
AMAZING COMPANY. This was the first time I had used Pegasus and I could not have been more delighted.
It was for my brothers 60th birthday surprise - the Bentley Flying Spur I ordered was 'out of this world' - with the driver being very professional and yet friendly during the whole experience.
From start to finish Pegasus was incredible answering all my questions (and yes, there were a lot) to keeping me in the picture all the way along.
Thank you to everyone at Pegasus and I will definitely be using you again. CJ

Respuesta de Pegasus Chauffeur
I had the best service with Anil. Friendly and safe trip. Definitely would love to travel with him again when come back to the UK.

Respuesta de Pegasus Chauffeur
Not only did Pegasus get my booking sorted on the morning of my wedding, but the driver they assigned me, Anil, was absolutely amazing. He was considerate, polite and was courteous throughout the day. I genuinely cannot express how grateful I am.
The experience was smooth, clear and exceeded all my expectations.
A huge thank you to Anil for his service.

Respuesta de Pegasus Chauffeur
I recently used Pegasus Chauffeurs for a trip to The Ned in London and was thoroughly impressed with the service from start to finish. The entire experience was smooth, reliable, and stress-free. A special thank you to my driver, Janusz, who was extremely professional, courteous, and attentive throughout the journey. He arrived promptly, the vehicle was spotless and comfortable, and his calm and polite manner made the whole experience even more enjoyable. I wouldn’t hesitate to recommend Pegasus Chauffeurs and will definitely be booking with them again in the future. Thank you again, Janusz, for such excellent service.

Respuesta de Pegasus Chauffeur
What a terrific experience we had today! Every aspect of our journey was great. Communication was excellent, the vehicle was amazing, and the ride was amazing. I will never travel via train from London to Nottingham in the future. Pegasus for the win!

Respuesta de Pegasus Chauffeur
Very pleasant and polite driver (Ali).
Arrived safely and on time

Respuesta de Pegasus Chauffeur
I can’t recommend this company enough, very polite driver and luxurious taxi and VIP service with competitive prices , spot on time , will be using again, I don’t hesitate to recommend them for friends and family

Respuesta de Pegasus Chauffeur
Courtesy, cleanliness, punctuality and professionalism of chauffeur services at the highest level. The company has never disappointed me, always on time, always so kind, highly experienced in customer service. I recommend Pegasus company even for the most demanding customers. Quality of service worth its price

Respuesta de Pegasus Chauffeur
This company charge a lot of money customers, but pays chauffeurs really low! It is just disgusting!

Respuesta de Pegasus Chauffeur
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