A huge thank you to Phoebe Rhodes who was pivotal to our on-boarding experience. Phoebe and I met weekly to discuss any issues/queries and her knowledge and expertise was much appreciated. Phoebe wa... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
John and Tessa have been great to work with. Both are extremely helpful and have always been there to answer any stupid questions that I have had, and there have been many! Their knowledge of the prod... Ver más
La empresa ha respondido
The training Greg Fossard gave my team was very informative and easy to follow. The session was well delivered, and I really appreciated the time he took to answer questions and explain everything cle... Ver más
La empresa ha respondido
Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required. The whole process took only a few weeks from initial me... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de business-to-business
- también en la categoría
- Proveedor de equipos de seguridad
- Servicio de asistencia médica de emergencia
- Servicio de seguridad
Sobre Peoplesafe
Escrito por la empresa
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 375,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Información de contacto
Emerald House, East St,, KT17 1HS, Epsom, Reino Unido
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Excelente
220 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service,
Great customer service,
Always contact me when members of staff cant not be contacted .
20 de agosto de 2026
Respuesta de Peoplesafe
Hello Steve - thanks for leaving a positive review for the service you receive from our Alarm Receiving Centre team alerting you to a member of staff who cannot be contacted
Respuesta de Peoplesafe
Hello - thanks for leaving us a 5* review for the communication you received from our teams
Staff member was helpfull and provided…
Staff member was helpfull and provided useful information
18 de agosto de 2026
Respuesta de Peoplesafe
Hi Gabriela - thanks for leaving a 5* review. Glad we were able to be of assistance.
Respuesta de Peoplesafe
Hello Yomi - thanks for leaving a 5* review. Great to hear about the positive service you received!
Great help from Simon
Great help from Simon, patient and explained everything perfectly before resolving the issue
19 de agosto de 2026
Opinión espontánea
Respuesta de Peoplesafe
Hello Steve - thanks for leaving a fantastic review for the service you received from Simon in our support team. Glad to hear how we could help!
helpful and constructive staff member…
helpful and constructive staff member who tested line and sent a new wire as promised
excellent
3 de agosto de 2026
Respuesta de Peoplesafe
Hello Margred - thanks for leaving a 5* review for the service you received! Great to hear how we could be of assistance to you.
Excellent service from the beginning
Excellent service from the beginning. I felt like he wanted to help from the very beginning nothing was too much trouble. Issue resolved very quickly.
18 de agosto de 2026
Opinión espontánea
Respuesta de Peoplesafe
Hello Pete - thanks for leaving such a fantastic review for the service you received. Great to hear we were able to solve the issue for you so quickly!
I had a swift resolve from the Support…
I had a swift resolve from the Support Team.
11 de agosto de 2026
Respuesta de Peoplesafe
Hello Sam - thanks for leaving a 5* review for the service you received from our team!
Brilliant
Everything was absolutely brilliant, service, solution & customer service.
9 de agosto de 2026
Respuesta de Peoplesafe
Hello Felton - thanks for leaving such a fantastic review of the service you're receiving from Peoplesafe
Prompt and helpful response.
6 de agosto de 2026
Respuesta de Peoplesafe
Hello Andy - thanks for leaving a 5* review for the service you received from our teams
Very quick response to my query which…
Very quick response to my query which resolved a problem we'd been scratching our heads about for a while!
Thank you!
30 de julio de 2026
Respuesta de Peoplesafe
Hello Danielle - thanks for your 5* review. Great to hear we were able to solve the problem for you so quickly
Very helpful customer service
Kelly was a great support in helping me to navigate ending my contract early (due to my own business needs changing). The information she provided was helpful and informative and she made the process feel less daunting.
3 de agosto de 2026
Opinión espontánea
Respuesta de Peoplesafe
Hello Patricia - sorry to hear your circumstances changing has meant you've needed to end your contract early. Thank you for still leaving us a 5* review for the service you received during this process
The prompt response when contacted to…
The prompt response when contacted to resolve an issue with the device
24 de julio de 2026
Respuesta de Peoplesafe
Hello Sharon - thank you for leaving a 5* review for the service you received from our Support team
Respuesta de Peoplesafe
Hello Myra - thanks for leaving a 5* review for the service you receive from our teams
Easy to get sorted and problem solved
20 de julio de 2026
Respuesta de Peoplesafe
Hello - thank you for leaving a 5* review of the service you received from our teams
Respuesta de Peoplesafe
Hello Yvonne - thank you for leaving a 5* review of the support you received from our team when you called in
Indifferent about the People Safe App
App seems to run ok to open. Badly affected by signal strength. Freezes if signal poor in your area. Needs a note function built into the app. On outreach, if you cant remember the postcode to log in, you need to search elsewhere for the information to log in. A notes option in the app, could copy and paste info across.
Also temperamental as I am using the phone in energy saving mode. Using this, the app can be glitchy and eat battery power.
28 de julio de 2026
Opinión espontánea
Respuesta de Peoplesafe
Hello Mike - thank you for your feedback regarding our app. Currently, the Peoplesafe app doesn't offer a built-in feature for users to retain or store case management information. You may wish to raise this as a feature request with your manager or your organisation's Peoplesafe administrator. We will also pass the suggestion onto our Nexus technical team to consider for future updates.
Dedicated team have assisted in making our workers safer
John and Tessa have been great to work with. Both are extremely helpful and have always been there to answer any stupid questions that I have had, and there have been many! Their knowledge of the product is amazing and no ask has ever been too much with immediate responses from both. Their humour, dedication and support have been invaluable, often going above and beyond to help and turn up.
2 de marzo de 2026
Opinión espontánea
Respuesta de Peoplesafe
Hello Julie - thank you for leaving such brilliant feedback for John and Tessa and how they have gone beyond expectations to help implement Peoplesafe in your organisation
Respuesta de Peoplesafe
Hello - thanks for leaving a 5* review for the service you received from our teams
Very competent service
Very competent service, quick to respond to my query and the order was place and posted out.
9 de julio de 2026
Respuesta de Peoplesafe
Hello Karen - thanks for leaving a 5* review for the service you received from our teams
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