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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have used Petpals Sefton for quite some time now and have always had a great experience. The cats are always at ease with the staff and enjoy spending time with them. The communication is e... Ver más

Valorada con 5 estrellas sobre 5

Gillian has looked after our cat (who has an on going heart condition) several times now. Medications were given in our pets food and all his needs and wants catered for, giving us a huge peace of mi... Ver más

Valorada con 5 estrellas sobre 5

Kinney loves his weekly walks with Monique. He’s a big , dog reactive boy and I’ve always been concerned about a dog walker coping with him out and about but Monique has his measure and he’s always ve... Ver más

Valorada con 5 estrellas sobre 5

Thanks again to Angie from Petpals Bournemouth - 3rd time of using and will definitely use again. Our cat is getting on a bit and does not like being on his own , but also doesn’t like strangers so... Ver más

Información sobre la empresa

  1. Cuidador de mascotas
  2. Paseador de perros
  3. Servicio de alojamiento para mascotas
  4. Servicio de transporte de mascotas

Escrito por la empresa

Established for over 20 years, Petpals is the UK’s longest, established National pet sitting and pet care business. Petpals offer a full range of pet care services, including pet sitting, dog walking, dog home boarding, puppy care and elderly dog care as well as a pet taxi in our specially developed pet friendly and safe vehicles. We offer a real alternative to dog boarding kennels and catteries in providing specialist care for your pets such as dogs, cats and small animals. All our pet carers are insured, uniformed and criminal records checked. Our pet care services can be tailored to your pets needs in order to provide the best possible care. Leave your animals care in safe hands while you are away from home. Please feel free to contact a local franchise for more information on their pet sitting and pet boarding services. Click on the areas below to visit their web pages. Petpals (UK) Ltd is a full member of the British Franchise Association with registered trademarks covering our pet sitting, home sitting, cat sitting, dog sitting, pet boarding, dog boarding and dog walking services – Petpals ™, Your Best Friends Friend ™ and Doggyboarding ™. We are proud to be considered as the UK’s first, leading, national, mobile professional pet care services provider operating in over 50 territories across England, Scotland and Wales. We believe that pet ownership is a privilege rather than a right. Petpals is an independently owned company which offers peace of mind at sensible prices.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

497 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Would recommend to anyone

We have used Petpals Sefton for quite some time now and have always had a great experience.
The cats are always at ease with the staff and enjoy spending time with them.
The communication is excellent and regular photos and updates are really lovely.
Would recommend to anyone looking for home visits.
It’s great having someone popping in and out when you are away, keeps the house safe as well as the cats.
Pricing is clear and fair and payment system is easy to use.
Big thank you especially to Jennifer who was new to us this last visit but did a wonderful job with our cats and sent the most lovely updates.

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Like leaving my boy with family

As always, my border terrier Rupert was thrilled to bits to see Jon and Sue. I feel 100% confident and ease going away leaving him in their care. I cannot recommend them highly enough and would be lost without them. Sorry about the glee Louise when you arrive Sue and Jon.❤️❤️❤️❤️

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super professional

Arrived on time. Extremely courteous and professional. Carried out the testing in great time and kept me informed all the way through. We have used PatPals many times and will continue to do so.

7 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer contact

Further to reply from Petpals - I received a phone call from Holly via petpals due to my feedback below. I confirm that I did not receive any contact via text as stated to Holly yesterday 3.3.26. Yesterday was the first contact received by phone call

Contacted petpals stockton to enquire about boarding pet care in May 2026.
This was via the petpals website and 2 weeks ago.
I am disappointed to have not had a reply even to say that they could not accommodate.

27 de febrero de 2026
Opinión espontánea
Logotipo de Petpals UK Limited

Respuesta de Petpals UK Limited

Thank you for your further reply, it does seem there has been some confusion but we have been assured by Petpals (Stockton) that they responded to your enquiry via your chosen method of contact. We appreciate you taking the time to clarify your experience and hope this helps address any misunderstanding.

Further to your telephone conversation with Petpals (Stockton) yesterday, as discussed, you kindly confirmed that Petpals (Stockton) did in fact contact you via text message, in line with your contact preferences provided in the enquiry. We’re pleased this could be clarified and appreciate you agreeing to amend your review.

Please do let us know if there’s anything further we can assist you with.

Petpals (UK) Ltd

Valorada con 5 estrellas sobre 5

Mon is amazing!

Mon is amazing! Not only knows how to manage and love dogs in equal measure - and she loves/loved my dog(s) and I feel totally confident and relaxed when she is with my precious cargo!

25 de enero de 2026
Valorada con 5 estrellas sobre 5

Kinney loves walking with Monique

Kinney loves his weekly walks with Monique. He’s a big , dog reactive boy and I’ve always been concerned about a dog walker coping with him out and about but Monique has his measure and he’s always very excited for his walk (and fishy treats)

21 de febrero de 2026
Valorada con 5 estrellas sobre 5

Petpals Southampton - highly recommended 🌟

Monique has been walking my pups for almost 7 years and I could not recommend enough. She’s also looked after them when I’ve needed to travel for work.

She is amazing with my two and they absolutely adore her.

She loves all the puppers she walks like they are her own, taking such good care of them and I would recommend her to anyone.

Anyone looking for a reliable, caring and genuinely nice person to look after their fur-babies, Monique is hands down the best in the business.

25 de enero de 2026
Valorada con 5 estrellas sobre 5

Simply the best!

I have been using pet pals for well over 10 years and I wouldn’t be without them. My girls adore them and I know they are in safe hands.
A few other dog walkers have started up locally but I won’t change. I trust Paul and Helen 100%.
It’s priceless to have the best for my dogs!

4 de octubre de 2025
Valorada con 5 estrellas sobre 5

A very happy cat

Great service my cat was very happy and so well looked after even sent photos so I could see how well she was doing and how happy she was

22 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Absolutely delighted that I found Sue…

Absolutely delighted that I found Sue and PetPals Chichester! I felt a little nervous about letting someone in my home to look after my two cats when away but as soon as I met Sue, all the concerns vanished! Sue is the loveliest person, so reliable and professional. This is backed up by two incredibly fussy shy cats…they love Sue! I really appreciate the update reports that Sue shares after every visit and it’s so reassuring to know that your pets are happy! 100% recommend Sue and PetPals to care for you pets. Thank you Sue!

13 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can highly recommend Petpals to look…

I can highly recommend Petpals to look after your pets and your house when you are holiday, Sue is such a lovely lady and cannot sing her praises enough. My two big dogs, which can be a bit challenging to walk and my daughters hamster were so well look after, with pictures and updates everyday, this made us relax and enjoy our holiday knowing they were being cared for liike we do. It was so nice to get home and see how happy and cared for they were, I think they secretly miss Sue, I have already booked in for our next holiday.

24 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top notch dog walking team

Petpals have been walking gorgeous George since we first adopted him 7 years ago. He absolutely has a blast, he loves going out with them, we are sometimes in the house when he is picked up and see the excitement on arrival or return!

The photos and little updates are wonderful!

The team are all super friendly and do their best to be mega flexible. We don’t do every week but use when I have long travel days for work or back to back meetings or when we are away and don’t want to ask my elderly father to take on too much walking. The Petpals team have been there and flexible
when we’ve had major family health crisis and are just the loveliest bunch h to entrust our furry child with. Thanks Sam and team 🥰🐶🐾

28 de agosto de 2025
Opinión espontánea

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