Petpals UK Limited Opiniones 

516
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve been using Pet Pals South Durham for a very long time and would only ever consider using them to look after my dogs. They are reliable, trust worthy and amazing with my girls. They are in safe ha... Ver más

Valorada con 5 estrellas sobre 5

We used Petpals Wokingham & Sandhurst to look after our one year old cat and 6 month old kitten when we went on holiday for a week. We were nervous because it was our first time leaving them but we d... Ver más

Valorada con 5 estrellas sobre 5

James has been walking our German shepherd pepper and collie lab Luna while we go away a couple of times a year for a few years now . It’s such a relief knowing we can totally relax while we are away... Ver más

Valorada con 5 estrellas sobre 5

Gillian has looked after our cat (who has an on going heart condition) several times now. Medications were given in our pets food and all his needs and wants catered for, giving us a huge peace of mi... Ver más

Información sobre la empresa

  1. Cuidador de mascotas
  2. también en la categoría
  3. Paseador de perros
  4. Servicio de alojamiento para mascotas
  5. Servicio de transporte de mascotas

Escrito por la empresa

Established for over 20 years, Petpals is the UK’s longest, established National pet sitting and pet care business. Petpals offer a full range of pet care services, including pet sitting, dog walking, dog home boarding, puppy care and elderly dog care as well as a pet taxi in our specially developed pet friendly and safe vehicles. We offer a real alternative to dog boarding kennels and catteries in providing specialist care for your pets such as dogs, cats and small animals. All our pet carers are insured, uniformed and criminal records checked. Our pet care services can be tailored to your pets needs in order to provide the best possible care. Leave your animals care in safe hands while you are away from home. Please feel free to contact a local franchise for more information on their pet sitting and pet boarding services. Click on the areas below to visit their web pages. Petpals (UK) Ltd is a full member of the British Franchise Association with registered trademarks covering our pet sitting, home sitting, cat sitting, dog sitting, pet boarding, dog boarding and dog walking services – Petpals ™, Your Best Friends Friend ™ and Doggyboarding ™. We are proud to be considered as the UK’s first, leading, national, mobile professional pet care services provider operating in over 50 territories across England, Scotland and Wales. We believe that pet ownership is a privilege rather than a right. Petpals is an independently owned company which offers peace of mind at sensible prices.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

516 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(516)

29 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Cat sitting

Had a great first experience with Jean. Came back to a clean, pleasant smelling house with 4 happy, well cared for cats. Jean communicated with me whilst we were away, responding straight away to messages and sent photos, which was reassuring and allowed me to enjoy my holiday. Would recommend and use again.

15 de agosto de 2025
Valorada con 1 estrellas sobre 5

Worst experience


If you’re looking for a company that will redefine the meaning of “unprofessional,” “ignorant,” and “rude,” look no further! From the moment they ignored my e-mails to the way they ignore my e-mails again like I was an inconvenience for daring to be their customer, the experience was truly… unforgettable. Their customer service skills are so nonexistent, they could teach a masterclass in how not to run a business. Honestly, if being dismissive and condescending were Olympic sports, they’d take home the gold every time. Bravo! 👏
Waste of time, please avoid!

7 de agosto de 2025
Opinión espontánea
Logotipo de Petpals UK Limited

Respuesta de Petpals UK Limited

We are sorry to learn of your disappointment and thank you for sharing your feedback. At Petpals, we take all enquiries seriously and are committed to providing a prompt and courteous response.

Following your review, we have spoken with the local team involved, who confirmed that they did attempt to contact you regarding your enquiry but unfortunately were unable to reach you.

If you would like to discuss this matter further, please contact us directly at ukoffice@petpals.com, and we will be happy to assist you.

Valorada con 5 estrellas sobre 5

norwich petpals

Mark and Lucy look after my dog so well. He is an old boy now so needs some special treatment and it is good to know he is safe and patient hands.

31 de julio de 2025
Valorada con 5 estrellas sobre 5

My cat loves them!

Lucy and Mark are lovely and look after my cat like I do. I don’t worry about my pet when I’m away so that’s very important to me.

26 de julio de 2025
Valorada con 5 estrellas sobre 5

We have been using petpals every week…

We have been using petpals every week since 2007
They are always completely reliable and have our dogs best interests at heart in every they do. Our dogs love them and we trust them completely
Have no hesitation in giving a 10 star review as 5 is not enough

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Monique is a great pet sitter

Monique is a great pet sitter. She has been looking after our cat for a number of years now. It’s really easy to book time for her to look after our cat, even sometimes at the last minute. We really appreciate the service, it’s so much better for our cat that he doesn’t have to go into a cattery.

7 de julio de 2025
Valorada con 5 estrellas sobre 5

Dogs highly recommend!!

Monique walked our dogs for a week whilst we were on holiday. Very accommodating, as qiite last minute. Lovely lady, dogs really warmed to her. Professional service, would highly recommend

26 de mayo de 2025
Valorada con 5 estrellas sobre 5

Petpals Romsey. First Class Professional Service

Petpals Romsey
We have used Petpals Romsey for a couple of years now and can honestly say they have been the best dog walkers & cat feeders we have ever used.
Matt & Louise really care for the animals they look after, tailoring the walks to suit the dogs needs and age etc. In the hotter months, the walks will be in shaded, cooler areas and they'll avoid the hottest times of day.
They both are very knowledgeable about pet care and pet first aid.
It is clear from the way our dog greets Matt or Louise that he is very happy and excited to see them. A recommendation on it's own.
Our previous experience with OTHER Dog walkers, (inc a large well established local dog walking service) incudes, loosing the dog and loosing the house keys on a few occasions!
Matt and Louise pay attention to the dogs they are walking and the only time you'll catch them on a mobile phone is to photograph the dogs out enjoying themselves, which they often send to you along with a map of where they've been.
We can't recommend Petpals Romsey highly enough. So if you're looking for a dog walking or pet sitting service, look no further than Petpals Romsey.

26 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I wouldn’t go anywhere else for…

I wouldn’t go anywhere else for somebody to love after my old girls (two cats). They have been looking after them for years and I am ALWAYS comfortable they will be well cared for. Really really good service x

6 de mayo de 2025
Valorada con 5 estrellas sobre 5

We were apprehensive about leaving our…

We were apprehensive about leaving our dog zues as he’s never been left with anyone outside of family but he has settled well and we were really pleased with the show around and on dropping zues off he was more than happy to go , would highly recommended pet pals and will be using them again .

31 de marzo de 2025
Valorada con 5 estrellas sobre 5

Petpals Norwich have been fantastic

Petpals Norwich have been fantastic. They looked after my very young cats, Bruce and Lucia for a week whilst I was abroad. I felt so reassured by their messages and updates. I have come back to two very happy cats. If you want to have a conscientious, reliable and thoughtful team to look after your precious ones look no further!

16 de marzo de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más