I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... Ver más
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Consulta las opiniones de los clientes
Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size). As a small fami... Ver más
My elderly and disabled fur sis Trixie now has the small ball for all of the senses. She has lit up when I've given her it and is the only thing she plays with now so it must be stimulating her! It in... Ver más
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have jus... Ver más
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Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
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Honest, genuine seller. Kept informed of progress of order, in spite of delay
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have just received my items - small pet treats. The owner dealt with the delay politely, professionally and in a prompt and friendly manner, which was appreciated. I feel this is a genuine company who will give good service, based on this, my first experience. Thank you to Martin for keeping me posted.
Here's a combined 3-star review for Pet…
Here's a combined 3-star review for Pet Products R Us:
"Pet Products R Us at petproductsrus.co.uk offers good prices and quick delivery. Some toys didn't last long with our dogs, but treats like the strawberry jazzies are a hit. Customer service is responsive and handles returns well. Overall, a mixed experience but will consider ordering again."
I buy the Monster Mice dog treats
I buy the Monster Mice dog treats. I can't find a better price anywhere else.
My dogs love the XL moose dog toy and I will be buying another one soon
Kong aqua
Easy to order, delivered when stated. Very very good price for the Kong aqua. Only toy our Beardie will play with - he loves it.
Fast delivery and no drama
Said what was on the tin and arrived on…
Said what was on the tin and arrived on time thank you
Really good price doggy chocolate…
Really good price doggy chocolate buttons and amazing service fast delivery
Good product and very good service.
Good price and quick delivery
Not as good asi thought
Since Saturday I have had to throw 2 toys away as the dogs have ruined them
Great product at an excellent price
Great product at an excellent price. Our dog loves her treats, and the strawberry jazzies purchased, we couldn't get locally. Delivered quickly, and we will definitely be ordering again.
I cannot get Tushie wipes from my local…
I cannot get Tushie wipes from my local Pets at home , and nothing else works as well …. They are a really good price too.
Ordered the wrong thing
Ordered the wrong thing, happy for me to return and refund.
Donated food to cat rescue
Donated food to cat rescue. They sorted the delivery for me. Would recommend
Always great service from this company
Always great service from this company. 💯
* The products were the best price.
* Products are of great quality.
* Delivery was fast.
Pet Products R Us - Perfect
Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size).
As a small family business, prices exceeded competitors. First time I’d ordered and will be ordering again. 5 stars from me 😀
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