petsownus.co.uk Opiniones 

180
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

EXCELLENT. I would definitely repeat order with them. Clear communication with customer service, which is also very helpful if you are unsure with carrier sizes or best option for travelling. The qu... Ver más

Valorada con 5 estrellas sobre 5

Patrick gave me the time to explain my westie's specific needs and advised me thoughtfully and carefully. He suggested options available and advised me thoroughly. He gave me expert accounts of the pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were looking for a buggy for our two aging chihuahuas. There was a large choice of quality pushchairs for various types of use. The one we chose is perfect and we bought the mattress to go inside.... Ver más

Valorada con 5 estrellas sobre 5

We bought the Innopet Comfort AIR ECO | All-Terrain Dog & Pet Stroller for our 10yr frenchie who has IVDD bit still loves going on the beach and in the sea when he can. It is absolutely amazing and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales
  2. también en la categoría
  3. Tienda de suministros para mascotas

Escrito por la empresa

Pets Own Us is a business inspired from a combined love for our furry family members, a passion for interior design and innovative products that makes life with our four legged furry friends fun. We love what we do! We are a small dedicated team of pet parents and our pets do indeed own us. What makes us unique is our dedication to blending smart design and innovation, resulting in an impressive range of products that enrich the lives of pets and their owners. Every detail, big or small, at Pets Own Us is born from the perfect mix of creative flair and practical use. As an exclusive online retailer, we focused on pet travel and mobility, we understand the desire of pet owners who wish to explore the world with their faithful companions. Whether you're off on a grand adventure, a quick getaway, or just managing your daily routine, Pets Own Us equips you with tools that turn every journey into a joyful shared experience. We pride ourselves on top quality customer service and would love you to hear from you. Get in touch with any questions regarding our products range.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(180)

106 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great communication

Great communication. Got the bag to me before we went away. Great product. Great seller

5 de agosto de 2026
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Respuesta de petsownus.co.uk

Thank you, Dan! We're so glad the bag reached you before your trip. We hope you had a brilliant time away! The Pets Own Us team

Valorada con 5 estrellas sobre 5

Brilliant Stroller big enough for 2 dogs.

I have 2 sproodles but different weights. I wanted to buy a stroller that would take both weights combined. So they would have room to stretch out and be comfortable.Both of them are getting old now and struggling with long walks and going out for days. I wanted to buy something they could easily get in and out and well made. I looked at loads of different brands and sizes. I found this one on Pets own us. I thought it was expensive compared to other ones I’d seen on other sites. But I thought cheaper ones aren’t always best. I’m so pleased with my purchase it’s the best money well spent.
Delivery was quick. Easy to assemble and fold down and put in the boot of the car.
I have set the stroller up in my garden and left the ramp down to get my boys used to going in and feeling safe inside. I managed to get them to go in with sausages.
We’ve been out for days and took it on holiday just got back from Tenby.
They will get in without treats now.
My boys would walk then when they get tired they know they can climb in with ease up the ramp and rest for hours while we walk around. It has been brilliant they are comfortable and enjoy looking out where they’re going.
We haven’t tried it on the back of our bike yet but I’m sure we will.

13 de agosto de 2026
Opinión espontánea
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Respuesta de petsownus.co.uk

Thank you so much for such a detailed review, Jackie! We love hearing that the stroller fits both your dogs and was a success on holiday. Here's to many more trips together! The Pets Own Us team

Valorada con 5 estrellas sobre 5

This small business is amazing ran by…

This small business is amazing ran by such friendly people. I needed a very specific stroller for my chihuahua that was small enough and I had a brand in mind. They went above & beyond to source it from Asia and the communication was amazing.
Definitely recommend, support small business!

13 de julio de 2026
Opinión espontánea
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Respuesta de petsownus.co.uk

Thank you so much, Hannah! As a small business, reviews like yours mean the world to us. We're delighted we could source just the right small stroller for you. The Pets Own Us team

Valorada con 5 estrellas sobre 5

Such a great company to order from

Such a great company to order from . Website really easy to navigate , great vary of products fabulous prices and such a quick delivery . Would def recommend

25 de julio de 2026
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Respuesta de petsownus.co.uk

Thank you, Clair! We're so pleased you found the website easy to use and that delivery was quick. We look forward to helping you again! The Pets Own Us team

Valorada con 5 estrellas sobre 5

Great service

Great service. Great product.

28 de julio de 2026
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Respuesta de petsownus.co.uk

Thank you, Sarah! We really appreciate you taking the time to leave a review, and we're glad you're happy with your purchase. The Pets Own Us team

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, the experience was faultless. I was helped all the way and the product exceeded all expectations. I cannot rate them high enough from order to delivery the service was wonderful

6 de agosto de 2026
Opinión espontánea
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Respuesta de petsownus.co.uk

Thank you so much! We're delighted the product exceeded your expectations. It was a pleasure looking after you! The Pets Own Us team

Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended. Exceptional customer service. I would not hesitate in ordering from this company again.

4 de agosto de 2026
Opinión espontánea
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Respuesta de petsownus.co.uk

Thank you, Shelley! We'd love to help you again whenever you need us. The Pets Own Us team

Valorada con 5 estrellas sobre 5

I received my order in seprate stages…

I received my order in seprate stages which I worried about but after an email sent they reasured me that the other part order was on the way. Very quick to reply to emails and my order was very quick being delivered. Well packed, well presented, a d the product is top class, I get a lot of people stopping g me asking where I purchased the stroller. I have had many good comments about it. My frenchie Hugo loves it. He thinks he is a king riding in his chariot. We can stop out all day now, stay together and enjoy exploring more places. Love the tavo.

16 de julio de 2026
Opinión espontánea
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Respuesta de petsownus.co.uk

Thank you, Karen, and thank you for your patience while your order arrived in stages. We're so glad Hugo loves his stroller and is getting plenty of compliments. He clearly travels in style! The Pets Own Us team

Valorada con 5 estrellas sobre 5

The dog buggy

The dog buggy. I brought from petsownus is a brilliant buggy everything about this buggy is well worth every penny very pleased with it can’t find one fault thanks for selling a great product

22 de julio de 2026
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Respuesta de petsownus.co.uk

Thank you, Georgina! We're so pleased you feel the buggy is worth every penny. Enjoy your walks together! The Pets Own Us team

Valorada con 5 estrellas sobre 5

Unfortunately the pet buggy was not…

Unfortunately the pet buggy was not suitable but we will choose another model and have no hesitation in using Pets Own Us as they have been very helpful so far.

22 de julio de 2026
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Respuesta de petsownus.co.uk

Thank you for your kind review, and we're sorry the first buggy wasn't the right fit. We really appreciate you giving us another chance and we'll make sure we find the right model for you. The Pets Own Us team

Valorada con 5 estrellas sobre 5

Lovely company

Lovely company, good communication and would throughly recommend . The order came quickly and was as described so really happy and my dog Buddy loves the memory foam stroller cushion.

1 de junio de 2026
Opinión espontánea
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Respuesta de petsownus.co.uk

Thank you, Natalie! We're delighted Buddy loves his memory foam cushion. Every walk is a comfy one now! The Pets Own Us team

Valorada con 5 estrellas sobre 5

Probably the best customer service of…

Probably the best customer service of any small business that I have had dealings with!
Patrick was helpful, attentive and swift to respond to my queries.

15 de julio de 2026
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Respuesta de petsownus.co.uk

Thank you so much for such a kind review! Patrick was really touched to read this. We always try to give every customer the care we'd want ourselves. The Pets Own Us team

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, always kept me updated on the stock and offered me options in case the wait was too long.

14 de julio de 2026
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Respuesta de petsownus.co.uk

Thank you, Chaz! We know waiting for stock isn't ideal, so we really appreciate your patience. We're glad the updates and alternative options helped. The Pets Own Us team

Valorada con 5 estrellas sobre 5

Excellent Service and Quality Products

I bought both the transparent rain cover and the orthopedic memory foam cushion for my InnoPet stroller, and they’ve been fantastic. The rain cover fits perfectly, keeps my dogs dry, stays secure in windy weather, and still gives them a clear view out. The memory foam cushion is really comfortable and has made a noticeable difference, especially on longer walks, as my dogs settle much more easily.

I ordered from PetsOwnUs and couldn’t be happier with the service. Delivery was really quick, everything arrived well packaged, and both products are excellent quality and fit perfectly. They’ve made the stroller even better. Definitely worth the money and I’d highly recommend both the products and PetsOwnUs.

1 de julio de 2026
Opinión espontánea
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Respuesta de petsownus.co.uk

Thank you, Rebecca! We're delighted the rain cover and orthopaedic cushion are a perfect fit for your InnoPet stroller. Here's to many cosy, dry walks ahead! The Pets Own Us team

Valorada con 5 estrellas sobre 5

A really big help

Brilliant service

Fantastic product for my disable dog

And very friendly staff after I had to exchange for a bigger size.

Many thanks !

6 de julio de 2026
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Respuesta de petsownus.co.uk

Thank you so much, Gemma! We're so glad the stroller is making a difference for your dog, and we were happy to help with the size swap. Wishing you both lots of lovely outings. The Pets Own Us team

Valorada con 5 estrellas sobre 5

I ordered the eco stroller as im going…

I ordered the eco stroller as im going on holiday and the wee man is getting old and id like him to enjoy his holiday with out any pain and this did not disapoint well put together and comfy the wee man took to it instantly so i ordered the orthapedic cushion to make him more comfartable it also came when it said it would definetly recomend pets own us for your furballs needs

6 de julio de 2026
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Respuesta de petsownus.co.uk

Thank you, David! We love hearing that your dog took to the Eco stroller straight away, and the orthopaedic cushion should make it even comfier. We hope you had a wonderful holiday together! The Pets Own Us team

Valorada con 5 estrellas sobre 5

Pram came really quickly and very easy…

Pram came really quickly and very easy to put it together. Alex loves sitting in it watching the world go by! So easy to steer/push and manoeuvres round things very easily would recommend

22 de junio de 2026
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Respuesta de petsownus.co.uk

Thank you, Sam! We're so pleased the pram arrived quickly, was easy to assemble and that Alex is enjoying it. Thanks for the recommendation! The Pets Own Us team

Valorada con 5 estrellas sobre 5

Absolutely brilliant customer service…

Absolutely brilliant customer service very nice to deal I purchased the tavo Maeve Roscoe system for my minature dachshund it is beautiful quality so well made with lots of attention to detail I bought a size small and there is plenty of room for bella would highly recommend this company and the pet car seat /pram system from Tavo x

10 de julio de 2026
Opinión espontánea
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Respuesta de petsownus.co.uk

Hi Nicola, thank you so much for this lovely review. We're delighted the Tavo Maeve + Roscoe system is working so well for your miniature dachshund, and that there's plenty of room for Bella to travel comfortably in the small size. Really glad the quality and attention to detail stood out too. Thanks again for choosing Pets Own Us and for taking the time to share this.

Take a look at the product here: https://petsownus.co.uk/products/tavo-maeve-roscoe-bundle-pet-car-seat-vehicle-base-stroller-frame-complete-travel-system

Valorada con 5 estrellas sobre 5

Good personal service from Patrick

Good personal service from Patrick. The Hercules stroller is well made and easily folds down for transport. Allowed us to take our 12yo arthritic LabxCollie to the beach so we could all have a good day out. Once he was zipped in, he lay down and appeared to appreciate not having to walk all the way.

22 de junio de 2026
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Respuesta de petsownus.co.uk

Hi Ralph glad we could help and hope the stroller brings many adventures

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