EXCELLENT. I would definitely repeat order with them. Clear communication with customer service, which is also very helpful if you are unsure with carrier sizes or best option for travelling. The qu... Ver más
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Consulta las opiniones de los clientes
Patrick gave me the time to explain my westie's specific needs and advised me thoughtfully and carefully. He suggested options available and advised me thoroughly. He gave me expert accounts of the pr... Ver más
La empresa ha respondido
We were looking for a buggy for our two aging chihuahuas. There was a large choice of quality pushchairs for various types of use. The one we chose is perfect and we bought the mattress to go inside.... Ver más
We bought the Innopet Comfort AIR ECO | All-Terrain Dog & Pet Stroller for our 10yr frenchie who has IVDD bit still loves going on the beach and in the sea when he can. It is absolutely amazing and... Ver más
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Información sobre la empresa
- Tienda de animales
- también en la categoría
- Tienda de suministros para mascotas
Escrito por la empresa
Pets Own Us is a business inspired from a combined love for our furry family members, a passion for interior design and innovative products that makes life with our four legged furry friends fun. We love what we do! We are a small dedicated team of pet parents and our pets do indeed own us. What makes us unique is our dedication to blending smart design and innovation, resulting in an impressive range of products that enrich the lives of pets and their owners. Every detail, big or small, at Pets Own Us is born from the perfect mix of creative flair and practical use. As an exclusive online retailer, we focused on pet travel and mobility, we understand the desire of pet owners who wish to explore the world with their faithful companions. Whether you're off on a grand adventure, a quick getaway, or just managing your daily routine, Pets Own Us equips you with tools that turn every journey into a joyful shared experience. We pride ourselves on top quality customer service and would love you to hear from you. Get in touch with any questions regarding our products range.
Información de contacto
128 City Road, EC1V 2NX, London, Reino Unido
- +447742933386
- support@petsownus.co.uk
- petsownus.co.uk
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Great communication
Great communication. Got the bag to me before we went away. Great product. Great seller

Respuesta de petsownus.co.uk
Brilliant Stroller big enough for 2 dogs.
I have 2 sproodles but different weights. I wanted to buy a stroller that would take both weights combined. So they would have room to stretch out and be comfortable.Both of them are getting old now and struggling with long walks and going out for days. I wanted to buy something they could easily get in and out and well made. I looked at loads of different brands and sizes. I found this one on Pets own us. I thought it was expensive compared to other ones I’d seen on other sites. But I thought cheaper ones aren’t always best. I’m so pleased with my purchase it’s the best money well spent.
Delivery was quick. Easy to assemble and fold down and put in the boot of the car.
I have set the stroller up in my garden and left the ramp down to get my boys used to going in and feeling safe inside. I managed to get them to go in with sausages.
We’ve been out for days and took it on holiday just got back from Tenby.
They will get in without treats now.
My boys would walk then when they get tired they know they can climb in with ease up the ramp and rest for hours while we walk around. It has been brilliant they are comfortable and enjoy looking out where they’re going.
We haven’t tried it on the back of our bike yet but I’m sure we will.

Respuesta de petsownus.co.uk
This small business is amazing ran by…
This small business is amazing ran by such friendly people. I needed a very specific stroller for my chihuahua that was small enough and I had a brand in mind. They went above & beyond to source it from Asia and the communication was amazing.
Definitely recommend, support small business!

Respuesta de petsownus.co.uk
Such a great company to order from
Such a great company to order from . Website really easy to navigate , great vary of products fabulous prices and such a quick delivery . Would def recommend

Respuesta de petsownus.co.uk
Amazing customer service
Amazing customer service, the experience was faultless. I was helped all the way and the product exceeded all expectations. I cannot rate them high enough from order to delivery the service was wonderful

Respuesta de petsownus.co.uk
Highly recommended
Highly recommended. Exceptional customer service. I would not hesitate in ordering from this company again.

Respuesta de petsownus.co.uk
I received my order in seprate stages…
I received my order in seprate stages which I worried about but after an email sent they reasured me that the other part order was on the way. Very quick to reply to emails and my order was very quick being delivered. Well packed, well presented, a d the product is top class, I get a lot of people stopping g me asking where I purchased the stroller. I have had many good comments about it. My frenchie Hugo loves it. He thinks he is a king riding in his chariot. We can stop out all day now, stay together and enjoy exploring more places. Love the tavo.

Respuesta de petsownus.co.uk
The dog buggy
The dog buggy. I brought from petsownus is a brilliant buggy everything about this buggy is well worth every penny very pleased with it can’t find one fault thanks for selling a great product

Respuesta de petsownus.co.uk
Unfortunately the pet buggy was not…
Unfortunately the pet buggy was not suitable but we will choose another model and have no hesitation in using Pets Own Us as they have been very helpful so far.

Respuesta de petsownus.co.uk
Lovely company
Lovely company, good communication and would throughly recommend . The order came quickly and was as described so really happy and my dog Buddy loves the memory foam stroller cushion.

Respuesta de petsownus.co.uk
Probably the best customer service of…
Probably the best customer service of any small business that I have had dealings with!
Patrick was helpful, attentive and swift to respond to my queries.

Respuesta de petsownus.co.uk
Amazing customer service
Amazing customer service, always kept me updated on the stock and offered me options in case the wait was too long.

Respuesta de petsownus.co.uk
Excellent Service and Quality Products
I bought both the transparent rain cover and the orthopedic memory foam cushion for my InnoPet stroller, and they’ve been fantastic. The rain cover fits perfectly, keeps my dogs dry, stays secure in windy weather, and still gives them a clear view out. The memory foam cushion is really comfortable and has made a noticeable difference, especially on longer walks, as my dogs settle much more easily.
I ordered from PetsOwnUs and couldn’t be happier with the service. Delivery was really quick, everything arrived well packaged, and both products are excellent quality and fit perfectly. They’ve made the stroller even better. Definitely worth the money and I’d highly recommend both the products and PetsOwnUs.

Respuesta de petsownus.co.uk
A really big help
Brilliant service
Fantastic product for my disable dog
And very friendly staff after I had to exchange for a bigger size.
Many thanks !

Respuesta de petsownus.co.uk
I ordered the eco stroller as im going…
I ordered the eco stroller as im going on holiday and the wee man is getting old and id like him to enjoy his holiday with out any pain and this did not disapoint well put together and comfy the wee man took to it instantly so i ordered the orthapedic cushion to make him more comfartable it also came when it said it would definetly recomend pets own us for your furballs needs

Respuesta de petsownus.co.uk
Pram came really quickly and very easy…
Pram came really quickly and very easy to put it together. Alex loves sitting in it watching the world go by! So easy to steer/push and manoeuvres round things very easily would recommend

Respuesta de petsownus.co.uk
Absolutely brilliant customer service…
Absolutely brilliant customer service very nice to deal I purchased the tavo Maeve Roscoe system for my minature dachshund it is beautiful quality so well made with lots of attention to detail I bought a size small and there is plenty of room for bella would highly recommend this company and the pet car seat /pram system from Tavo x

Respuesta de petsownus.co.uk
Good personal service from Patrick
Good personal service from Patrick. The Hercules stroller is well made and easily folds down for transport. Allowed us to take our 12yo arthritic LabxCollie to the beach so we could all have a good day out. Once he was zipped in, he lay down and appeared to appreciate not having to walk all the way.

Respuesta de petsownus.co.uk
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