I was kept to date with the orders at all times even until when the order would be delivered and when it was delivered I was provided with photographic evidence. Really great service and the sales re... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I stumbled upon this supplier, and the first thing which attracted me was the price for the weight of paper. Not only extremely good value, the paper works well with all media, and the processing and... Ver más
La empresa ha respondido
Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... Ver más
La empresa ha respondido
Really helpful when providing advice to repair old products. Also, provided products at reasonable prices and explained any offers or transport costs.
La empresa ha respondido
Información sobre la empresa
- Tienda de materiales educativos
- también en la categoría
- Proveedor de equipamiento científico
Escrito por la empresa
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
Información de contacto
2 Gregory Street, SK14 4HR, Greater Manchester, Reino Unido
- 0345 120 4520
- enquiries@philipharris.co.uk
- philipharris.co.uk
4,7
Excelente
154 opiniones
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Excellent customer service
Excellent customer service. Super fast delivery. Great quality products.
10 de julio de 2026
Respuesta de Philip Harris
We're so happy you loved our service, speedy delivery, and product quality! Thank you!
Very pleased with the products I…
Very pleased with the products I ordered. Everything was as described, good value for money and good quality. The delivery was prompt. 5 well deserved stars. Would highly recommend.
14 de septiembre de 2026
Respuesta de Philip Harris
We are so pleased to hear you enjoyed our products and found them to be of good value and quality. Your kind words about our prompt delivery mean a lot to us. Thank you for your wonderful recommendation!
Respuesta de Philip Harris
We're happy to hear you enjoyed the great price, speedy delivery, and good product. We appreciate your positive feedback!
Good Products, but Delivery Instructions Were Not Followed
Overall, I had a positive experience and found the team helpful. However, I was disappointed that the delivery instructions I provided regarding a specific time period were not followed. As the order contained some restricted chemicals, I believe it is particularly important that such instructions are carefully observed. While everything else was handled well, this oversight was concerning and is an area where the service could be improved.
27 de agosto de 2026
Respuesta de Philip Harris
We sincerely regret that the specific delivery instructions regarding the timing for your order, especially concerning the restricted chemicals, were not followed. We understand your concern about this oversight and are reviewing what went wrong with our team. Please expect a call from our customer service team member Lauren to talk to you about this further. Thanks, Lauren
Speedy delivery
Items in stock & arrived next day. Items worked.
Very Happy with service.
14 de septiembre de 2026
Respuesta de Philip Harris
We're so glad to hear we could provide such a positive experience with your order and delivery!
Chemicals seem to take a long time to…
Chemicals seem to take a long time to be delivered. Most I look at on your website say up to 3 weeks delivery time and so I go with other companies.
17 de septiembre de 2026
Respuesta de Philip Harris
We appreciate you sharing your delivery and will contact you to resolve this. Thanks, Lauren
Excellent communication & direct…
Excellent communication & direct interpersonal contact, no bloody recorded messages!
Speed of issue resolution optimal, next day replacement of faulty euipment under warranty, without question.
By the way, I'm a fussy old git.
Best wishes,
Pete.
16 de septiembre de 2026
Respuesta de Philip Harris
We are so pleased to hear that our direct communication and quick resolution of your equipment issue met your expectations. We truly appreciate your kind words and positive feedback.
Fast delivery and cheap prices
15 de septiembre de 2026
Respuesta de Philip Harris
We're so happy to hear that our delivery was fast and our prices were affordable for you. We truly appreciate your positive feedback!
Excellent performance by Philip Harris
Excellent performance by Philip Harris, simple ordering and rapid dispatch.I ordered on a Friday afternoon and it was delivered by 13.00hrs the following day. Unfortunately, that where it stopped. DPD delivered to a post code and not a perfectly clear address within that, despite driving directly past a visible signed property. After three days, the delivery was eventually tracked to a back doorstep of an unoccupied property. The photo taken by DPD lacked clarity to the surroundings, only showing a small view of a doorstep and bottom of a brown door. It was also claimed that I had taken delivery, a completely false statement, I neither lived there or any other occupant. I would without hesitation trade with Philip Harris in future as long as they don't use this carrier.
11 de septiembre de 2026
Respuesta de Philip Harris
We appreciate you taking the time to share your feedback regarding your recent order. We are pleased to hear about the positive aspects of your experience with our ordering process and the prompt dispatch. However, we are genuinely concerned to learn about the significant issues you encountered with the delivery carrier. Please expect our customer service team member Lauren to get in touch with you directly. Thanks, Lauren
All round excellence
Ease of ordering, finding goods online, great standard of equipment, arrived the next day! and great discounts!
10 de septiembre de 2026
Respuesta de Philip Harris
We're so happy to hear you found our online ordering easy, the equipment excellent, and appreciated the fast delivery and discounts! Thank you for your wonderful feedback.
Respuesta de Philip Harris
We're happy to hear that our fast delivery and great prices met your expectations. We appreciate your positive feedback!
Quick efficient service.
9 de septiembre de 2026
Respuesta de Philip Harris
Thank you for your positive review!
Respuesta de Philip Harris
Thank you for your review!
Respuesta de Philip Harris
We're so glad to hear you appreciate our fast delivery and wide product selection! We truly value your positive feedback.
A wide range of products at fair prices
9 de septiembre de 2026
Respuesta de Philip Harris
We're so glad to hear you appreciate our wide range of products and fair prices. Thank you for your wonderful feedback!
I made a slight mistake with the…
I made a slight mistake with the address and when messaging to correct it they responded rapidly and sorted the problem efficiently and with a wonderful friendly atmosphere to them
28 de agosto de 2026
Respuesta de Philip Harris
We are delighted to hear that we could efficiently resolve the address correction for you. Our team always aims to provide friendly and helpful assistance, and we're so glad we met your expectations. Thank you for your kind words!
Ease of use of website
Ease of use of website, excellent price and quick delivery. All in all a very good experience.
7 de septiembre de 2026
Respuesta de Philip Harris
We're so happy to hear you found our website easy to use and appreciated our excellent prices and quick delivery! We truly value your positive feedback.
Excellent Customer Service
After realizing we hadn't received our parcel, we contacted customer support. Kelly Duffy helped us check the tracking and informed us that the package had unfortunately been returned as undelivered. She handled the situation flawlessly, resolving the issue as quickly as possible and arranging for the items to be re-sent via a next-day delivery service. Truly excellent customer service!
9 de septiembre de 2026
Opinión espontánea
Respuesta de Philip Harris
We are so glad to hear that our team was able to assist you effectively with your parcel delivery. We always aim to resolve any issues promptly and ensure a smooth experience for our customers. Your kind words are greatly appreciated!
Quick response to resolve an account…
Quick response to resolve an account problem with a nice simple solution. Thankyou Leigha.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Philip Harris
We're so glad we could quickly resolve your account issue with a straightforward solution. We appreciate your kind words and positive feedback!
Very efficient and prompt replying to…
Very efficient and prompt replying to emails. Great customer service
10 de septiembre de 2026
Opinión espontánea
Respuesta de Philip Harris
We are so glad to hear that our prompt email replies and great customer service met your expectations. We appreciate your kind words!
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