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Phillips & Cohen Associates (UK) Ltd. Opiniones 

815
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Ver más

Valorada con 5 estrellas sobre 5

Matt , customer advisor He was compassionate towards myself while dealing with my late moms enquiry, he was polite, efficient and explained every to me and what he thought was best going forward wit... Ver más

Valorada con 5 estrellas sobre 5

Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Ver más

Valorada con 5 estrellas sobre 5

Donna was very sympathetic and showed amazing empathy. She was able to explain the steps in dealing with finances after the death of a loved one and was patient in answering all and any questions. Mad... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario
  2. Asesor financiero
  3. Compañía de seguros

Escrito por la empresa

We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

815 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(815)

442 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

True professionalism

Unfortunately I can’t remember the ladies name but she explained everything clear, understandable and explained all options I could could contact them with if I needed any future help. Very professional.

6 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Donna was very sympathetic and showed…

Donna was very sympathetic and showed amazing empathy. She was able to explain the steps in dealing with finances after the death of a loved one and was patient in answering all and any questions. Made a difficult phone call so much easier. Please pass on my thanks again to Donna

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

amazing company

amazing team showed a lot of compassion. helped me after loosing my husband. lovley professional people thank you so much well done.

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from start to finish. Malcolm on the team spoke with incredible compassion, patience, and understanding. They took the time to listen to the situation and explained everything clearly. Their kindness and genuine willingness to help made a real difference today. It's refreshing to receive such professional and caring customer service. Thank you for your outstanding support.

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Late Wife's Estate

I received a letter regarding my late Wife. I called the company aprehensive of what it was concerning. I spoke with a very nice Lady who appeared to be very knowledgeable and helped me reach a satisfactory outcome.
The Lady's manner was very calm and reassuring. She offered her condolences, which was nice and I appreciated it. I can't think what else to say, apart from, I would like to thank the Lady for being so nice and putting my mind at rest.

Thank you

27 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely lady

Lovely lady. But I am currently abroad and had to call her back BUT the phone number will not work on Viber.
I am dealing with my sons estate so need another telephone number / whatsapp/ email to discuss the problem please

26 de junio de 2026
Opinión espontánea
Logotipo de Phillips & Cohen Associates (UK) Ltd.

Respuesta de Phillips & Cohen Associates (UK) Ltd.

Good afternoon Ms Ford, please accept our condolences for the loss of your Son. Unfortunately there can be limitations on our freephone numbers when calling from abroad. Please use +44 (0)161 413 4894 instead or you can email us at support@phillips-cohen.co.uk. For your convenience, our offices are open the following UK times - 8am-8pm Monday to Thursday, until 5.30pm on a Friday and 9am-1pm on Saturdays. All the very best & we hope that you find all of our team to be equally lovely if you do call!

Valorada con 5 estrellas sobre 5

Extremely efficient

The gentleman I spoke to was very very efficient. Informative. Showed compassion. Answered my queries in a professional manner. Very good experience with them

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience

Both the agents I spoke to today were very kind and considerate of our loss. Especially the lady I spoke to secondly was very compassionate. sensitive matters as this need this kind of understanding and kindness and I would like you to personally thank the lady I spoke to.

24 de junio de 2026
Opinión espontánea

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