The course was well delivered by very knowledgeable instructors. My only real issue was not having time to eat but the benefits far outweigh the discomfort so can’t bring myself to knock a star off. A... Ver más
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Consulta las opiniones de los clientes
I paid for a CP top up course back in December, of which the company cancelled the course and promised a refund. After numerous phone calls and emails with Tom Russell and their accounts dept I had no... Ver más
I enjoyed my time with pheonix, from the start I didn't know what to expect but the degree and level of which lance and jaye took to make sure we got all information we needed and the patiences they h... Ver más
The instructors are really experienced and are able to pick up the skill set of the students and refine/develop it further. Also they are able to give you insights and prepare for that you have not... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
GLOBAL SERVICES We are honoured to lead the Close Protection and Tour Management industry worldwide. With our world class global portfolio of clientele, you can be rest assured that our experience will cater for all your requirements through a prestigious quality of security and facilitation. PHOENIX ACADEMY OF EXCELLENCE Phoenix provide a quality of training courses that exceeds the industry standard. Our operational experience will leave our delegate’s rest assured that they are receiving World Leading training from a World Leading operational company. Whether you are looking to be a Close Protection Operative, a door supervisor or a CCTV operator, you can rest assured that training with us will put you a level above your competition.
Información de contacto
Phoenix HQ, The Penthouse, 15th Floor, 62 Hagley Road, B16 8PE, Birmingham, Reino Unido
- 08001244616
- info@phoenixgroupplc.com
- phoenixgroupplc.com
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My experience on the Phoenix Close…
My experience on the Phoenix Close Protection Course was excellent, with skilled instructors and practical training that gave me the confidence and skills I need for a career in security.
The whole aspect of what we came here…
The whole aspect of what we came here to learn. I enjoyed the practical side of things more than the computer stuff. But that’s because I learn things by doing them
It's been challenging
It's been a challenging but thoroughly enjoyable course. Even coming from a military background with extensive experience in operational planning and execution, this is a different game altogether and I've learnt a lot from the trainers, who are clearly both highly experienced and established in what they do. For anyone thinking about doing a Close Protection course, I would absolutely recommend training with Phoenix!
The training is definitely to a high…
The training is definitely to a high standard however I would say the approach isn’t for everyone however the trainers have a wealth of knowledge. Be prepared to have your limits pushed
I would pay to have more time with my…
I would pay to have more time with my instructors
Great team lance is a true teacher and…
Great team lance is a true teacher and brilliant mentor
I had a really good time on the course
I had a really good time on the course. It’s a long time to be kept in a hotel room but the course is fulfilling enough that I haven’t really struggled with it. The days out, as in the unarmed combat, the advanced driving and the firearms day were extremely valuable for me and were spaced apart really well so it didn’t feel like we were in the classroom all the time.
Great training team loads of experience…
Great training team loads of experience in the industry, passed down to the students intense course but worth the end result.
I’m really enjoyed Mr.Check
I’m really enjoyed, I’m pretty sure I understand now how it’s exactly work, title job CPO it’s not really easy like I think before, I learn new skills, got new experience, and solid knowledge what I looking for. And I’m really recommend for any people who want to work that environment and industry, I they want progressive themselves, I follow the ladder to the top.
Great experience
Great experience, the only reason for giving it 4/5 is because of how important it is having FREC3. I was disappointed to find out after I had booked the course that there was an optional upgrade, when in my belief it should have been incorporated in to the course itself. Having the optional upgrade is all well and good, but it’s not a viable option for someone who’s currently in full employment and looking to switch their profession and then needs to revise their annual leave with their current employer, which has allowed for an already long grant of leave. Some of us can’t just drop our current employment.
Excellent
I can genuinely say this course is not for everyone. Lance and jay will push you and put you under pressure so you can achieve your maximum potential. They are very educated and experienced people and do not allow anyone to just walk through the course with a qualification. In other words strictly professional and no hand outs.
The 3 week course really does benefit your personal development and knowledge on close protection. If anyone is looking to do this course with phoenix do your research and prepare to be under pressure throughout your course.
The course was amazing
The course was amazing, the management and course instructors are second to none, very professional and personable. I started the course as a student and left feeling like a family member. Would advise anyone even if you didn't want to go into the world of close protection just to do it to give yourself the experience which could save yours or someone else's life if an issue arrised normally you wouldn't see coming and the other skills you gain on the course will 100% help you in life itself.
I can genuinely say this course is not…
I can genuinely say this course is not for everyone. They will push you and put you under pressure so you can achieve your best potential. The tutors, are very educated and experienced people and do not allow anyone to just walk through the course with a qualification. In other words strictly professional and no hand outs.
The 3 week course really does benefit your personal development and knowledge on close protection. If anyone is looking to do this course with phoenix do your research and prepare to be under pressure throughout your course. I Met some decent people that I can call friends for life. But overall great course would recommend.
Best idea I ever had
Came into this as a total civilian, but left like I was John Wicks younger cousin.
But you gotta be prepared; it's physically, mentally, emotionally and spiritually exhausting so make sure you're ready to withstand.
Course content was exactly what I expected; lots of listening, coursework and note taking on theory and law etc. and following orders closely as well as application of learned techniques in practical assessments so pay close attention because a lot is expected of you. Most of the course feels like a simulation of what's to be expected in real life scenarios.
Haven't laughed so hard in my life. Craic was 90, every day for 3 weeks I ended up creased and crying laughing. Best group of men (and woman) that I've ever met, I'd ride to war with any of them. Never thought I'd end up mates with multiple British soldiers and a cop.
Had an ethical dilemma or two while I was there (and the first test on exam day was just flat out wrong, hope we can resit it for free because it seemed everyone was in agreement that it was just not what we had revised) but overall the course was deadly, highly recommend it to people dedicated to this kind of work, cant wait to get out in it myself.
Hotel was also pretty good although the desk ladies didn't smile much (apart from one).
Special thanks to the trainers Jaye and Lance, those guys were the real deal.
I wanted to be tested and see where I…
I wanted to be tested and see where I was after everything i have been thru and I was tested and tested and tested and I have changed as a person I think for the better I frrl like I am seeing more in general it has woke me up again thank you to everyone at Phonix and I also think we should have more drills and more time at the range and more driving but all in all brilliant one of the best training I have ever had
Great guys, great experience
Great guys, L and J are great - paid for an experience and got one. Its intense, but anyone not expecting that is looking in the wrong place. Backroom staff are awesome at keeping things running smoothly. Just make sure you take money for food, you'll need and want it.
Overall, amazing experience. The knowledge gained was great and an experience I'll never forget. Thanks everyone involved and I hope to see all of you out there!
Top Tier CPO Trainers
⭐⭐⭐⭐⭐
I recently attended the Phoenix CPO training and cannot speak highly enough of the professionalism and delivery of the course. From start to finish, the instructors set the highest standards—drawing on real operational experience, teaching with absolute clarity, and ensuring every student had the confidence and skills needed to step into the industry.
The course was intense, structured, and true to life, with a perfect balance of classroom learning and practical application. What stood out most was the attention to detail, the level of care given to each student, and the pride Phoenix clearly take in producing top-tier professionals.
This is not just training—it’s preparation for the real world. I walked away not only qualified but confident, sharper, and ready for the next step. Phoenix live up to their reputation as leaders in the industry. Highly recommended to anyone serious about a career in Close Protection.
Very intense course
The team at Phoenix were knowledgeable and experienced. They gave us tools that were essential to our physical, mental and emotional development as a CPO. I had the opportunity to work in real life scenarios that tested my boundaries in every way. I feel different than the person I was before. Thanking Tom, Lance and Jaye for everything.
A life changing experience. Thanks to Phoenix, Mr Jay and Mr Lance.
I want to sincerely thank Phoenix for an excellent training experience. The course was professional, realistic, and has given me the confidence and skills I need in close protection. Special appreciation goes to Mr. Jay and Mr. Lance for their outstanding teaching and guidance. Their knowledge, patience, and practical approach made the training engaging and effective. I am truly grateful for the effort they put into making sure we understood both the theory and the practice. I would highly recommend Phoenix to anyone looking for high, quality close protection training.
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