Phone Enterprise Opiniones 

374
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

After an initial blip, when I saw that my order had not been dispatched after several days I contacted Phone Enterprise who promptly dispatched it via DHL Express. There were some delivery issues... Ver más

Valorada con 1 estrellas sobre 5

Terrible service, told 1 to 3 day delivery. Ended up canceling order on 8th day, they ignore emails. Would not deal with this company ever again! Had to use Klarna C.Services to actually cancel the or... Ver más

Valorada con 5 estrellas sobre 5

Ordered a Samsung S8 phone [in "Pristine" condition] for the wife at lunchtime on 11th October - delivered lunchtime 14th October. Simply superb service that outpaced the notifications. The phone... Ver más

Valorada con 5 estrellas sobre 5

I have purchased 2 Samsung S10s over the past 6months - Selected "excellent condition" and they certainly are, they are pristine as if straight out of the box so definitely keep using them. It arrive... Ver más

Información sobre la empresa

  1. Tienda de celulares
  2. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

We provide our customers with fully tested, value for money refurbished mobile phones with 6 month warranty.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

374 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(374)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Phone came on time as promised however there was a slight issue with it.
This was resolved in no time at all and a replacement being provided.
Would highly recommend as after service was just as brill

3 de septiembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

After an initial blip

After an initial blip, when I saw that my order had not been dispatched after several days I contacted Phone Enterprise who promptly dispatched it via DHL Express. There were some delivery issues due to an error on my part, and DHL did not give me much help. I contacted Phone Enterprise but received no reply. So I deducted one star for not receiving even an acknowledgement to my email.

So in my opinion their after sales skills may need a little improvement. Otherwise very satisfied.
I received a very nice phone at a good price.

26 de agosto de 2021
Valorada con 5 estrellas sobre 5

I purchased Samsung S10 from mobile…

I purchased Samsung S10 from mobile phone enterprise looked at the reviews they were legit and the delivery was a bit late but the phone which was sent to me was in excellent condition. Definitely would recommend them for refurbished phones!

12 de agosto de 2021
Valorada con 5 estrellas sobre 5

Buy of the year

I bought my phone (samsung galaxy s8) off the website and I was extremely happy with it when it arrived. I bought it in 'very good condition' which to me; seems to be a huge understatement, a feat not so easily acheived on the internet. The phone is in fantastic condition, and works fast and easily. It came with a new charging cable and delivery was quick. Fantastic service. I highly recommend anybody considering purchasing a phone to go to phone enterprise, as you will get exactly what you're looking for at a bargain price.

12 de agosto de 2021
Valorada con 1 estrellas sobre 5

Still waiting for my phone after a week…

Still waiting for my phone after a week of ordering it!!!

8 de agosto de 2021
Logotipo de Phone Enterprise

Respuesta de Phone Enterprise

Thanks for the feedback. As informed by our customer representation there is a slight delay with our shipment it will be with you as soon as possible.

Regards,
Kaiser.

Valorada con 1 estrellas sobre 5

I have been sent a broken phone which is not in good working order

The phone that I have bought from phone Exterprise needs repairing plus at fully battery it’s not turning on I asked for a lilac phone they sent black

I have spent £169 pounds on a phone which is not in a good working order at all and needs repairing

30 de julio de 2021
Logotipo de Phone Enterprise

Respuesta de Phone Enterprise

Dear Asim Shahzad, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future to ensure the correct colour was sent out.

We do believe the phone is able to turn on as you are able to indicate that it's fully charged.

All our phone are under warranty and 30 day return policy so within the stated timeframe you can return / exchange the phone.

Please feel free to reach out to sales@phoneenterprise.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right.

Regards,
Kaiser.

Valorada con 5 estrellas sobre 5

Unlocked S10+

I got a unlocked S10+, it was in pristine condition but when I put the sim in the phone was locked, I emailed them at 9.30 in the evening and they responded at 9.45 (15minutes later), the next day I sent them the details and again within 30 minutes they responded and the phone was unlocked and now working perfectly.

29 de julio de 2021
Valorada con 5 estrellas sobre 5

Outstanding Quality

Phone arrived a little later than usual, but the company made sure to keep me in the loop. Cannot fault the quality of phone given, if someone I know needs a refurbished phone then I would highly recommend phone enterprises.

28 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Do I, Don't I?

Was a little dubious about buying a phone on-line but what I received was a phone in immaculate condition. Arrived quickly, no problems whatsoever, and I wouldn't hesitate to buy from Phone Enterprise again.

7 de julio de 2021

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