Jordan B. What an amazing staff member! From start to finish he ensured I was kept updated and also went the extra mile and exercised patience . Truly appreciated. My device was fixed within 2-5 days... Ver más
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Jordan B. What an amazing staff member! From start to finish he ensured I was kept updated and also went the extra mile and exercised patience . Truly appreciated. My device was fixed within 2-5 days... Ver más
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I'm just about to go into my 3rd year with LoveItCoverIt for my mobile insurance. The second year renewal was the same price as the first year & my 3rd year has seen a reduction in price due to a loya... Ver más
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NEVER use Pier Insurance, avoid them like a plague. Talking about having to jump through hoops, which without your phone, becomes exponentially more difficult. Asking for proof of purchase when the... Ver más
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I have recently upgraded my phone, sent an email to advise of this & was contacted straight away advising what information was required. This was forwarded to them & again have heard back very quickly... Ver más
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At Pier, we don’t just provide insurance, we build solutions that enhance businesses. With 5M+ customers protected, we specialise in Gadget, Travel, and Ticket Insurance, offering white-label solutions, embedded cover, and bespoke policies that fit seamlessly into your brand. Our expertise in product development, analytics, and claims management ensures an optimised customer experience. Backed by data-driven insights and cutting-edge technology, we help brands expand their reach, increase revenue, and deliver best-in-class protection for their customers. If your policy is underwritten by Pier Insurance, you’re covered by a trusted provider with decades of experience in delivering seamless insurance solutions.
New Garrison Road, SS3 9BF, Southend-on-Sea, Reino Unido
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Very easy to arrange . Very pleasant and professional advisors. Quickly achieved

Respuesta de Pier insurance
Have never claimed but customer service in amending policy is very good. Susan in particular was so helpful and efficient.

Respuesta de Pier insurance
Great amazing service, quick and easy and most importantly, polite.
This is a UK service, not sure why it shows as me being in the US?

Respuesta de Pier insurance
My request was completed quickly and efficiently

Respuesta de Pier insurance
Sorted quickly with a telephone conversation & an email

Respuesta de Pier insurance
Always high standards of customer service from this company. Totally recommend

Respuesta de Pier insurance
Excellent customer service from Susan. Change of phone mid way through contract. Policy amended without any fuss.

Respuesta de Pier insurance
Susan was very helpful and efficient. Thank you Susan :)

Respuesta de Pier insurance
Excellent service from this company. I needed to cover a new phone, and drop cover of an old one. All done very quickly, talking to nice people. Great email communication as well, and then to top it off, it costs less than it did last year. Loyalty and multi phone discount! Thank you Susan and Team

Respuesta de Pier insurance
Susan had been very helpful and I have never had an issue with this company other than the number of different people who respond which can sometimes cause confusion after I was asked for lots of information that had already been provided but Susan has sorted this thank you!

Respuesta de Pier insurance
Susan was very helpful and resolved and answered the query I had an updated my policy and gave me a discounted rate, thank you

Respuesta de Pier insurance
Excellent service.
I upgraded my daughters phone and got policy changed over easily with no fuss and even got a loyalty discount.

Respuesta de Pier insurance
Called up to add a handset and remove old one. Girl, Kate I spoke to was great. Understood what I was after email sent I replied with info and it was changed and a confirmation email sent to me. Kate was very knowledgeable and applied a discount as I have been a customer for a few years. She is an asset to your company. Quick and efficient, exactly why I have stayed a customer. :)

Respuesta de Pier insurance
I’ve used this company for many years now and they’ve never let me down. I’ve only had damage to my phone once I believe, and it was fixed and sent out to me pretty fast

Respuesta de Pier insurance
Susan is super helpful everytime I email her.

Respuesta de Pier insurance
I have been with love it cover it for years always easy to deal with! Probably won't go anywhere else!

Respuesta de Pier insurance
Susan’s email was very professional and reassuring. It told me all I needed to know and more.
I will certainly be recommending LoveitCoverit to friends and family.
Thank you for your exemplary customer service.
Michael

Respuesta de Pier insurance
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