Pikl Insurance Opiniones 

432
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So pleased to find PIKL as Furnished Holiday let (Air/Booking etc) so difficult to find as standard contents (I have a Leasehold flat where Freeholder insures the buildings) insurance frequently doesn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spen... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de seguros

Escrito por la empresa

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

432 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(432)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Keith from Pikl contacted me after I…

Keith from Pikl contacted me after I completed the details online. He was excellent; friendly, patient and really helpful. He gave me time to think everything through, called me back as promised, and took the time to explain anything I was uncertain about. I’d be very happy to recommend him.

29 de junio de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Thank you for taking the time to leave a positive review. We’re delighted to hear that Keith was helpful throughout the process, and that he took the time to explain everything clearly. We really appreciate your comments and will be sure to pass your kind words on to him.

Valorada con 5 estrellas sobre 5

Just renewed a Pikl policy

Just renewed a Pikl policy. The phone service was efficient (no long waits) The call was handled by Leila who was helpful and personable
Gordon Stobart

11 de junio de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Thank you for your lovely review, Gordon. We’re pleased to hear your renewal was handled efficiently and that Leila was helpful on the call. We really appreciate you choosing Pikl again.

Valorada con 5 estrellas sobre 5

Probably the best customer service…

Probably the best customer service experience I have ever had. Lauren was so professional and the renewal was done so well. Phone answered within seconds!

29 de mayo de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Thanks for your kind words. We’re pleased to know you were happy with your experience, and we really appreciate you taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

So pleased to find PIKL for FHL cover…

So pleased to find PIKL as Furnished Holiday let (Air/Booking etc) so difficult to find as standard contents (I have a Leasehold flat where Freeholder insures the buildings) insurance frequently doesn't cover damage and theft by paying guests nor personal and staff legal lability. Previously had to track down independent brokers . But now Pikl are on Go compare so found them and saved a 30% increase on this years renewal for a smallish contents value. PIKL's cover is extensive and superior to my previous one that had lots of 'what's not insured' conditions. So well pleased.

27 de mayo de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Thank you so much for letting us know. We’re delighted to hear that you had a positive experience with us. Your feedback means a great deal to our team, and we truly appreciate you taking the time to share it.

Valorada con 5 estrellas sobre 5

Excellent service as ever from Pikl Insurance

Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very professional, she read out all the legal requirements but kept stopping and checking I understood what was being said and inviting questions if I was uncertain. I would be very happy to recommend Pikl insurance company.

10 de abril de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Thanks for sharing. We’re pleased you had a great experience with our customer service team. We really appreciate your support.

Valorada con 5 estrellas sobre 5

Would recommend Pikl Insurance

An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you

8 de abril de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

We're glad that your experience went well. Thank you for sharing with us.

Valorada con 1 estrellas sobre 5

Just the worst experience

Just the worst experience. Had some serious problems by this company'sincompetence. Terrible s
decision making by management team

18 de marzo de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

We are sorry to hear of your experience, we have forwarded this to our internal team who have sent you an email to assist you. Please check your inbox for further information

Valorada con 5 estrellas sobre 5

Layla insurance renewal

Layla call handler was very helpful and understanding and easy to interact with.

17 de marzo de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Thank you for letting us know. We’re glad to hear you had a helpful and positive experience.

Valorada con 5 estrellas sobre 5

Excellent service from Rebecca who…

Excellent service from Rebecca who explained everything clearly and obtained the insurance I needed.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Great to hear that you had a smooth customer experience

Valorada con 5 estrellas sobre 5

I was looking a second home insurance

I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service.
Unfortunately, Policy endorsements were not acceptable to me , So I had to cancel. I got a better deal somewhere else. I received a full refund and the process was easy and smooth.
People I spoke to were polite, understanding and helpful.
Although, I didn’t get policy suited to my needs, but my experience was excellent

28 de enero de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Thanks for sharing and letting us know

Valorada con 5 estrellas sobre 5

Quick off the mark

Quick, responsive, clear, good value. Not like our current insurer who we've been talking to for weeks who have missed their own end-of-policy renewal date and not even provided a quote.

19 de enero de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Glad to hear that your experience with Pikl went smoothly. Thanks for sharing.

Valorada con 5 estrellas sobre 5

Good quick helpful

Quick, easy helpful, good value for money. Lauren was polite, helpful and efficient. When we hit a bump with a specific clause she found a different provider very quickly

16 de enero de 2026
Opinión espontánea
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Respuesta de Pikl Insurance

Thank you for sharing. We will let Lauren know.

Valorada con 5 estrellas sobre 5

PIKL are excellent

PIKL are excellent. I needed to inform them of a temporary change in circumstances relating to our property insurance. The help I received was clear, friendly and professional. Additionally, they made a change to the policy to ensure that cover continued and in this instance that involved zero extra cost. Thanks PIKL. No hesitation in reccomending.

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Pikl Insurance

Hi Scott. We're delighted to hear that you had a positive experience speaking with us. Thank you for taking the time to share.

Valorada con 5 estrellas sobre 5

A breath of fresh air when I was…

A breath of fresh air when I was getting so confused with different insurance for starting a holiday let. Keith was excellent at guiding me through the options and explaining them to get the cover I needed.

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Pikl Insurance

We're really pleased to hear that you had a smooth experience. We will let Keith know

Valorada con 5 estrellas sobre 5

Great!

Just taken out Top Up and experience so far has been great. Great, friendly service.

29 de octubre de 2025
Opinión espontánea
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Respuesta de Pikl Insurance

Hi Julie. Thanks for letting us know. We're glad that your experience went smoothly.

Valorada con 5 estrellas sobre 5

Brilliant Customer Service

Excellent service from all at Pikl. The most courteous and patient service I’ve experienced from a company in a long time.
Thank you for making my letting insurance quest, an easy one.

20 de octubre de 2025
Opinión espontánea
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Respuesta de Pikl Insurance

Great to hear that your experience went well. Thanks for letting us know.

Valorada con 5 estrellas sobre 5

Experts in holiday let insurance

Insurance for a holiday let is a minefield. Keith at Pikl helped us navigate what we needed and explained how it works. The expert advice made it easier than it might have been. Would definitely recommend them.

8 de septiembre de 2025
Opinión espontánea
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Respuesta de Pikl Insurance

Great to hear and thanks for sharing. Glad you had a positive experience with us.

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