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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a good time in the Morant Street flat thanks to Pisoria, many thanks especially to Bernardo for the support throughout the entire tenancy!

Valorada con 5 estrellas sobre 5

Shoutout to Luis and Liana!! Both did a great job in making the process quick and seamless. Luis was able to immediately get me onto a virtual viewing and send over all the necessary requi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I first contacted Pisoria around 4 months ago. After a few viewings (all virtual as I was living outside the city at the time) I found something that suited my needs. The viewings were conducted w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Had a great house-searching experience with Bernardo. It was myself and my friend looking for a 2/3 bed. As well as that, we were looking in a very specific area and with a very unique tenancy lengt... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de administración de propiedades

Escrito por la empresa

Pisoria offers flats and flatsharing accommodation across London. Uniquely, Pisoria provides a full service to its tenants for a simple, single monthly fee. - All bills are included; - All properties come with fast-speed wifi broadband; - All properties have a cleaning service; - Additional furniture will be added at your request; - Most flats come with a wall-mounted flat screen TV; - No need to use an estate agent, so no need to pay a finders fee.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,8

Todas las opiniones

(135)

60 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Good Agency

Good Agency. Scott was a great help for every issues we had as well as the whole team

10 de marzo de 2021
Opinión espontánea
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Respuesta de Pisoria

Hi Tom, thanks so much for the kind review, glad to hear you found our handyman Scott to be useful! We wish you all the best of luck with your new place, and should you need anything in the future please do not hesitate to contact us. Kind regards, Pisoria

Valorada con 5 estrellas sobre 5

Great people!

A very friendly team! I always seem to recommend Pisoria to anyone looking for a new place in London!

18 de febrero de 2021
Opinión espontánea
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Respuesta de Pisoria

Thanks so much for the kind words Rush! We really do appreciate you spreading the word. If you need any help at all just give us a call. Kind regards, Pisoria

Valorada con 5 estrellas sobre 5

I was recommended by my friend and…

I was recommended by my friend and didn't disappointed, Pisoria find a perfect place for me
Thank you guys

17 de febrero de 2021
Opinión espontánea
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Respuesta de Pisoria

Hi Nero - thanks so much for your kind review. Pleased to be of assistance!

Valorada con 5 estrellas sobre 5

Great service!

When you’re looking for a flat in London, I would definitely recommend Pisoria!

16 de febrero de 2021
Opinión espontánea
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Respuesta de Pisoria

Hi Romy - thanks for your kind review and recommendation :)

Valorada con 5 estrellas sobre 5

Really good service

Really good service, I recommend!

16 de febrero de 2021
Opinión espontánea
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Respuesta de Pisoria

HI Pedro - thanks for your kind review. We hope that you are settling in well to the flat and getting along with your flatmates.

Valorada con 5 estrellas sobre 5

Friendly and professional experience…

Friendly and professional experience through the whole letting process. Very helpful and effective communication to ensure everything was achieved in order to be successful in application. Also very speedy responses for issues faced after moving in.
I highly recommend Pisoria to anyone that is looking for a good standard of living and experience.

16 de febrero de 2021
Opinión espontánea
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Respuesta de Pisoria

Hi Shabana - thanks so much for your kind review, we are glad to have been of assistance!

Valorada con 5 estrellas sobre 5

A breath of fresh-air in the letting space

I engaged Pisoria's services as a landlord for my house in Leyton.

Over a period of time, they dealt with;

1. Transferring the existing tenants onto new contracts for me.

2. I did not have the money to completely renovate the property. I also did not want to eject the tenants to renovate. So each time a tenant left a room, the renovated that room by room, modernising it, getting an uplift in the rent for that room.

We also got to the stage where the kitchen and bathrooms were also upgraded. I cannot explain how brilliant this service was for me as a landlord, having the continuity of the tenants (and rent) while upgrading the house to a better standard.

3. Finding and vetting replacement tenants.

I found Alex and his team a real breath of fresh air in the letting market space. From sourcing tenants and finding replacements in a timely manner so there were no voids to having an in-house repair team that got small jobs done without getting an eye watering bill.

I also found the feedback from the tenants and general satisfaction to have been markedly improved.

Very happy tenants and in turn happy landlord.

16 de febrero de 2021
Opinión espontánea
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Respuesta de Pisoria

Thanks Matthew. It was a pleasure looking after your property in Leyton.
Please do of course let us know if you have others you would like us to take care of!

Valorada con 1 estrellas sobre 5

Cancelled a viewing Friday afternoon…

Cancelled a viewing Friday afternoon with 45 min notice because the guy was sick (understandable) the following day cancelled two viewing with 7 minutes notice, Seriously?

Unprofessional and waste of time.

8 de junio de 2019
Opinión espontánea
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Respuesta de Pisoria

We are sorry that you experienced a late cancellation of a viewing. We always aim to give ample notice of any change in plans. From time to time an emergency or unexpected event may crop us - as is sometimes in the nature of property management. If you wanted to let me know who your viewing was with I could look into this for you to try to find an explanation.
Should you wish to view another property with Pisoria in the future, I trust that you will experience service as usual, which we strive to ensure means punctual, polite and helpful letting agents.

Valorada con 2 estrellas sobre 5

Dodgy Landlords - avoid if possible

I would not recommend renting through Pisoria. The issue is that they deal with bad landlords and are not capable or stong anough to push back and make landlords act when needed. Only giving two stars because the agents do at least try.

My case was that my bedroom ceiling (and two other rooms) started leaking within three weeks of moving in and despite dozens of emails, calls and promises that it would be fixed it never was. For the remaining 3.5 months of my tenancy, it leaked every time it rained and a 1.5 inch hole formed in my room ceiling.

I withheld my final month's rent as compensation for the breach but the landlord simply claimed it all back from my deposit. After disputing it through DPS they didn't hesitate to award me a full return of my deposit.

It's also worth noting that Pisoria exchange good reviews for vouchers and have their own staff leaving good reveiws so don't necessarily trust the good ones.

3 de mayo de 2019
Opinión espontánea
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Respuesta de Pisoria

I am sorry that you have had such a bad experience renting a property which was supplied by one of our 3rd party landlords. We pride ourselves on all of the properties that we provide, including those owned by our 3rd party landlords. The leak that you experienced was a sudden onset, and proved very difficult to resolve, especially as we needed to push and prompt the landlord to make the resolution. We are of course no longer working with this landlord and property.
We carefully assess all of our properties before taking them on, and upon first inspection by us there was no leak at the property and it was in a good condition.
We are truly sorry for the circumstances that followed, sometimes difficult circumstances arise, and we always give our best and push for these to be resolved appropriately. Sometimes the circumstances are such that a bad experience as a result is very difficult to avoid. We are only sorry that you experienced one of these circumstances, and will strive to eradicate that memory should you decide to rent again with Pisoria in the future.

Valorada con 1 estrellas sobre 5

Mind the scam !!

Renting a flat in London is difficult and annoying. But pay attention, because it might get much more annoying and difficult is you rent a flat from Pisoria. Terrible terms, small overpriced flats, agents coming to your house without warning you, check-out inventory requires an additional payment from you, it is performed by unfaithful agents while you are not at home, they will ask you money for everything even things you didn't break. Special mention to Mica Joseph who was responsible for my account when I was renting from Pisoria. She is very threatening and self-confident on the phone don't let her rob you. If you stay strong and determined she will reveal how little personality she has and you will get the justice you deserve. Never rent anything from them!!!!

16 de julio de 2017
Opinión espontánea
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Respuesta de Pisoria

Hi Hugo - I am sorry to hear about your bad experience with Mica. We have only just started using the Trust Pilot platform, so apologies that it has taken so long to respond.
Mica has not been with the company for several years now, but we would have expected higher standards than you experienced. I trust that should you choose to rent through Pisoria again you will have a much more satisfactory experience. Apologies again and our best wishes.

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