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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I placed my order for plants on 01/12/25, however I was disappointed when they delivered a dead plant. I tried to contact them regarding the issue to be resolved but they didn’t take any action either... Ver más

Valorada con 1 estrellas sobre 5

-Confirmation came from 1-800-Flowers, which was never disclosed. -Charged an extra $40 shipping. -Canceled order due to above via phone. -plant delivered anyway, even though order was canceled.... Ver más

Valorada con 1 estrellas sobre 5

An overpriced disappointment. Did not arrive on scheduled date, which was likely fault of FedEX and not Plants.com. However, the snake plant I ordered was much smaller than advertised and not in goo... Ver más

Valorada con 3 estrellas sobre 5

Two out three caladium tubers were moldy.. The lady that got my email from the customer service (Lotte) apologised and asked if Id like a refund or a new product. I chose the refund which was proc... Ver más

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1,7

Muy malo

TrustScore: 1.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Arrived 5 days late and DEAD.

Placed the order days ahead of the desired delivery date and it still arrived 5 days late. To top it off, the succulent was DEAD. Reached out to the company multiple times and one company placed blame on the other. 2 weeks of back and forth, then they started to give me the run around claiming they needed a photo and offered to RE-deliver the order. Save your money.

12 de mayo de 2021
Valorada con 1 estrellas sobre 5

Dead herbs

I had placed an order for my daughters birthday in February. Plants were shipped and one died not long after it arrived. Plants.com replaced it. But just 3 mos later, both plants are dead. I have purchased herbs from other vendors with no issue for my daughter. Very disappointing. Sorry, I would not recommend this company or use this site again.

11 de mayo de 2021
Valorada con 3 estrellas sobre 5

The service was ok

The service was good, as my plant came smaller then stated and damaged so they sent me a new one. However, these plants are not worth the amount of money they charge and the pot they show is plastic.

10 de mayo de 2021
Valorada con 5 estrellas sobre 5

Great service

Great service, plants arrived on the date requested.
Best of all the plants arrived healthy and were exactly as pictured on the site.
I will be ordering again! Thank you!

10 de mayo de 2021
Valorada con 5 estrellas sobre 5

Delivery error made right

My plant was a gift and was delivered to the wrong address— Fed Ex delivery failure. It was missing for about a day until someone spotted the package at an occupied house. In that time, I asked Plants.com know the situation and they issued a replacement delivery free of charge.

10 de mayo de 2021
Valorada con 5 estrellas sobre 5

This was a gift for my mother in law…

This was a gift for my mother in law who is very difficult to shop for. She really seemed to enjoy it so that made it totally worth it. I love all of the plants and will be ordering again soon.

8 de mayo de 2021
Valorada con 1 estrellas sobre 5

Late delivery

I ordered items to be delivered by mothered day to two separate addresses. I ordered 3 weeks in advance. Neither showed up on time.
Very dissatisfied.

8 de mayo de 2021
Valorada con 1 estrellas sobre 5

Lost a good customer!

I ordered a red rose flowering plant for my Mom's birthday and it died after three weeks. I know my Mom read its care instructions and knew she must've received an unhealthy specimen. Plants.com asked if I wanted to send her another plant in its place and I ordered a money plant. The result? It was embarrassing! She received a dead tree trunk with one green leaf! The plants that I've bought for myself on plants.com are still blooming nicely but my Mom has not had any luck. I complained once again but they just sent another money plant and much like the first one, the leaves had all died upon arrival. Plants.com should have given me a chance to give her another flowering plant in its place. I'll never order from plants.com ever again. That's not how you handle a customer who purchased multiple orders!

8 de mayo de 2021

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