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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I placed my order for plants on 01/12/25, however I was disappointed when they delivered a dead plant. I tried to contact them regarding the issue to be resolved but they didn’t take any action either... Ver más

Valorada con 1 estrellas sobre 5

-Confirmation came from 1-800-Flowers, which was never disclosed. -Charged an extra $40 shipping. -Canceled order due to above via phone. -plant delivered anyway, even though order was canceled.... Ver más

Valorada con 1 estrellas sobre 5

An overpriced disappointment. Did not arrive on scheduled date, which was likely fault of FedEX and not Plants.com. However, the snake plant I ordered was much smaller than advertised and not in goo... Ver más

Valorada con 3 estrellas sobre 5

Two out three caladium tubers were moldy.. The lady that got my email from the customer service (Lotte) apologised and asked if Id like a refund or a new product. I chose the refund which was proc... Ver más

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1,7

Muy malo

TrustScore: 1.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 1 estrellas sobre 5

It was terrible

It was terrible! Late! Box was upside down- no directions/arrows that it was a plant! Brown leaves! Expensive! Will never recommend!

8 de mayo de 2021
Valorada con 1 estrellas sobre 5

Horrible Experience

Money tree I ordered arrived in pieces and was nothing like the description. I tried to bring the plant back but it was too far gone. Will not use this site again. Rather pay more for a healthy plant.

8 de mayo de 2021
Valorada con 4 estrellas sobre 5

Well I got the lemon button fern & the…

Well I got the lemon button fern & the Brazil in the coconut shell hanging thing they didn't do well in them so I repotted them both & the Brazil is doing great the lemon so so I put other plants in the coconut things & they are doing good . So everything is good !!

8 de mayo de 2021
Valorada con 3 estrellas sobre 5

Service/delivery was fine

Service/delivery was fine. The plant, not so much. What was ordered and what was received were not of the same quality. I ordered bamboo hearts. They showed leaves growing out of them. There wasn’t a single leaf on the plant I received. It was literally bamboo stalks formed into hearts.

7 de mayo de 2021
Valorada con 5 estrellas sobre 5

Pretty in Pink

I bought two Mothers Day gifts with one being the Pink azalea plant and one the pink rose bush and both were raved about plus the shipping was right on time and I appreciated the delivery updates. I highly recommend using Plants.com and will use agin in the future.

7 de mayo de 2021
Valorada con 1 estrellas sobre 5

Terrible service and poor handling

The product arrived late and in shambles. I had to argue with customer service about it despite having sent pictures. It’s upsetting that they also don’t have a number to contact them directly, I had to go back and forth in emails with seperate people to resolve my problem. Wound not buy with them again.

7 de mayo de 2021
Valorada con 1 estrellas sobre 5

Difficult Communication

I ordered am item in which I received a vastly inferior product. Upon alerting plants.com, I was happy they stepped up to replace the item. While the 2nd delivery was improved, it still did not meet the written description of the product. Additionally, my e-mail request to revise the card was unresponded to for four days without response from plants.com. Finally, once I reveived a reply, I received a follow-up VERY shortly thereafter they they had been "waiting to hear from me". It was very frustrating that I could not speak with someone verbally to rectify the situation. That being said, plants.com was able to deliver the same product in a much quicker manner and at a much better rate than the national competition.

7 de mayo de 2021
Valorada con 5 estrellas sobre 5

The plant is Beautiful and Delivered as Scheduled

The plant was delivered right on schedule on 5/6/2021, and my mom loves the little rose bush. She lost one of her favorites this past winter, so the one received will have a special place in her garden. She lives in Atlanta so the bush will get adequate sunlight and water. It is very healthy. She was especially pleased with the packaging. The plant could be removed from the transport box fully standing, with no damage to foliage. It has many buds.

7 de mayo de 2021

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