I placed an order and when delivered the outer box was damaged and also both the product boxes inside. they acknowledged the outer box was damaged, but didn't acknowledge the product box inside, in my... Ver más
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I placed an order and when delivered the outer box was damaged and also both the product boxes inside. they acknowledged the outer box was damaged, but didn't acknowledge the product box inside, in my... Ver más
La empresa ha respondido
The delivery time was longer than I expected. There were some days before the item was received by Royal Mail.
The pumpkin carriage toy was excellent quality with metal wheels and sturdy fabric for the pumpkin part. Both 15mo and 3yo happy and playing with it. The parcel arrived on time for New Year’s Eve, w... Ver más
La empresa ha respondido
Excellent!!! I am very surprised by the customer service, which is at the highest level. I haven't seen such quick delivery anywhere else, especially during the holiday season. I wanted quick delivery... Ver más
Discover the joy of responsible play on our online toy store. We offer eco-friendly, sustainable toys curated from superior brands, demonstrating our commitment to quality, fun and the environment.
3A Adwalton Business Park, BD11 1DR, Drighlington, West Yorkshire, United Kingdom, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 71% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
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Communicated well.
Fast delivery and cheapest price I found.
Not yet built the car but it all looks to be there.
Loved all of my many PlayFair purchases, beautifully made. Thank you
Quick delivery, packaged well, good price. 3rd time ordering and will definitely use the company again.
Excellent!!! I am very surprised by the customer service, which is at the highest level. I haven't seen such quick delivery anywhere else, especially during the holiday season. I wanted quick delivery, but I didn't expect that my order would be delivered the next day. Great store, a lot of amazing items and high availability. High recommend! I will be coming back for more:)
Exceptional customer service, great prices, and super quick delivery. I had made a mistake on my order, I contacted CS and they were able to help right away. I order a few things on a Sunday and these arrived Wednesday afternoon. Items came nicely packaged and card with a 10% off was included. Very pleased and will definitely use this shop again!
Amazing customer service- Jessie was so helpful- I had a slight issue with an item in my order and the team could not have been more helpful and went above and beyond to resolve this! Would absolutely recommend and will be ordering again
Easy to order and arrived on time thank you
Excellent efficient delivery. Good quality product designed to inspire a child’s imagination
Absolutely faultless! The best and fastest service I’ve ever experienced!
I ordered 6 items on Monday 8:50pm and my order was with me on Wednesday at 2pm!! The best bit is that I didn’t even pay for postage.
I wish everyone offered service like this! Thank you!
Lovely toys and items for babies and young children. I have bought for friends and they were very impressed by the 'Little Dutch' toys. Each item is well deisned and child friendly. Service and delivery were very prompt.
We had trouble with DHL delivering but your company was brilliant sorting it out keeping in touch and ensuring we got the jigsaw in time for our grandson’s birthday.
Prompt delivery, packaged well. I’m pleased with my order
Quality toys that arrived quickly. Their website is easy to use.
Updated throughout the order and delivery process and the item was delivered on the next working day. Well done.
Item arrived damaged and was a gift set so obviously a gift to be passed on… a padded envelope isn’t sufficient packaging. Emailed almost 3 weeks ago no with no response and ungiftable item. Age recommendation on item also doesnt match whats online which i included in mentioned email. No response 3 weeks later and have checked my junk etc. will not shop here again.
Excellent product delivered very swiftly. Very happy with the service provided by Playfaire.
Ordered a Little Dutch activity table for my granddaughter. Best price on the internet and free delivery over £50 spend so double win ! Arrived the day after I ordered it. Would definitely recommend this company xxx

Respuesta de PlayFaire
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