I had an issue with a broken seal on a box for a shower when it arrived and, honestly I thought it was going to be a complete headache to get resolved. I couldn't have been more wrong! Martin was amaz... Ver más
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Consulta las opiniones de los clientes
I was weary after reading mixed reviews....I shouldn't have been. Ordered Monday 19th August,asked why still showing as ordered being processed next day.Emailed Tuesday asking when it will be despatc... Ver más
Slight problem with the website when I was trying to order, but completed my transaction a couple of hours later with no problems. Price of item purchased was very competitive. Goods were supplied... Ver más
Absolute shocking company, ordered a pump, got email saying shipped. 5 days later still not arrived when I chased it up was told awaiting delivery from supplier, so they are selling things they haven'... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are plumbing and heating merchants. We supply a wide range of products such as shower pumps, water heaters, bathroom taps, electric and thermostatic showers, towel rails, heating controllers, thermostats, macerators and more. We offer an extensive collection of premier brands, including Salamander, Salus, Hyco, Polypipe, Bristan, Triton, Tapworks, Geberit, Insinkerator, Wirquin and Roca.
Información de contacto
Unit 1, Epsom Business Park, Kiln Lane, KT17 1JF, Epsom, Reino Unido
- 0303030 0115
- customercare@plumb2u.com
- plumb2u.com
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was really happy with the customer…
I was really happy with the customer service. My first parcel had been lost by Royal Mail and they re sent at no costp
Dislike,took 2 loninderming to come,unless I…
Dislike,took 2 long to come,unless I paid extra,felt like I did not pay the extra do got pushed behind others,wich really shouldn't happen,just another scam by companys

Respuesta de Plumb2u
Great service
Great service from Plumb2u - product delivered ahead of schedule.
Good product and delivered on time.
Croydex shower hooks and gliders.
Exactly what I wanted. Good price and fast delivery.
Very quick delivery!
Fast delivery
A great investment
I have had the system installed for three years & replace the softener each year.
It is easy to replace & it has really cleaned any scale deposit from my system. After it took a few months to clean up the system even the small shower nozzles cleaned up.
A real good buy.
Items out of stock but delivered in the end
I have to admit that I ordered a toilet frame and flush panel that had gone out of stock. An orange dot was next to the item and I wasn’t aware of the meaning! Within 2 days, they informed me of the situation with a restock date from the manufacturer. They offered a full immediate refund if I didn’t want to wait for it. I held on and it arrived just 1 day more than expected. Price was the best that I’d found anywhere! They apologised for the delay and my inability to contact them by phone. They did however respond to emails within 20 minutes! Overall I feel they did a great service
Very cheap prices
Excellent business
Excellent business, uncomplicated order and delivery service.
Had searched numerous sites for product with no luck.
Good stock supply and great communication.
Thank you
Good but part missing
Everything was good but part of the order was missing. Sorted very quickly.
Good price for the unvented cylinders I…
Good price for the unvented cylinders I needed.
Telephone contact regarding order impossible however email response quick.
Delivery was a mess as i had to contact Plumb2U as well as the manufacturer to establish that order was out for delivery. No notification at all from any party so pure luck I was in to receive the order. So far several items are missing and I'm awaiting a response from Plumb2U
Monaco flusher couldn't buy at local merchants but plumb 2 u to the rescue
Got exactly I was looking for arrived as planned fitted in no time minimum fuss thanks will defo use again for anything I ever need
The online website stated they have…
The online website stated they have stock at Watford for click and collect. So I paid in full and travelled several miles to the store only to be told that the item might come tomorrow and that I must wait for another email to say its ready to collect. When I complained about the fact that no where on the order email did it say to wait or the actual fact, that the store does not hold the stock. They said its written in their terms and conditions. Waste of time and ended up costing me. I ended up buying the item from a friendly local plumbing merchant who was very helpful. Don't be misled by this company as cheapest is for a reason.

Respuesta de Plumb2u
Never told Item was out of stock once ordered.
I ordered a toilet that said it had been dispatched so I removed the old one, I paid for speedy delivery and then a week later nothing had arrived so I emailed and was told it was out of stock.
This has left me with no new toilet and the existing one removed.
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