Plumbers Stock Opiniones 

Great experience. First tier products and the best customer service. Had to return some items. Abish was outstanding with her help and professionalism.

great customer service; easy to understand; provided discount; gave approximate timeline on delivery

Abish was very helpful with updateing the shipping address.

Abish provided the exact info I was looking for and offered additional assistance if I needed it.

The website advertised parts as "in stock" and ready to ship within two days. Turns out this was not true and I was going to have to wait a month to receive the parts. I called to cancel the order and the customer service Abisha was very helpful (she gets five stars!)

Customer service was very helpful when I called to ask about my order. I was given the information I needed, thank you.

Frances was great helping me with ordering the shower faucet trim parts that I needed. He was excellent in helping me to order the right parts !!!!

Despite several missteps by Plumbers Stock, Customer Service Representative, Abish, really came through for me to correct the situations. She put her energy into making sure I came out a satisfied customer and because of her, I most definitely am. She got the Toto toilet bowl that arrived at my home broken replaced, she had the wrong model of the Toto Washout A2 that had arrived at my house replaced lightning fast and she advocated for me to get a 10% discount for all of my inconvenience and delayed bathroom remodel due to these errors. If Plumbers Stock's management have any intelligence, they will do whatever is needed to keep Abish on their team.

I ordered a beautiful Delta Faucet and it arrived in the expected time frame. Unfortunately, I wasn't able to use it. I contacted the company, and Francis from customer service was incredibly helpful with the return process. I will definitely be shopping here again on my next remodel!

My customer service request was dealt with promptly, professionally and efficiently by Jared.
I originally purchased this product from them because of their reputation for standing behind their products and they certainly do just that.
Very impressed and I would recommend them highly.

Quick response to my question

John responded and answered my question promptly!

Great customer service, would order again. The product that I ordered was discontinued; I was notified promptly. Christy V. from customer service quickly identified a comparable product at the same price point and gave me a replacement order option.

LUNA, the customer agent in the Philippines who assisted with my order, made the whole experience GREAT!!!!! She was incredibly courteous & knowledgable & figured out almost immediiately the exact NEW toilet tank top lid that I needed and wanted to order!!!! She is A excellent staff member of YOUR team & was A pleasure speaking with her!!!!!

We haven't received the product yet, and you're asking for our experience

I must say that the online ordering process was less than stellar. For some reason, after placing my order, I could not get to the shopping cart, and ordering section. I was frustrated and unable to check out with my product.

At some point in searching the site for the checkout section, I stumbled into a phone number. I decided to call the number in the event that I could close out the deal with a customer service rep.

Luna answered the phone. She turned the whole experience around and was calm and collected and helped me to complete my order my hats off to you, Luna, as without your intervention, I would not have been able to complete my transaction.

Thank you so much Luna, you made my day!

Douglas

Luna was great and very helpful in placing our order over the phone. Thank you Luna.

Luna was extremely helpful. She made ordering the parts I needed super easy. She made certain I ordered what I needed and was very personable. I appreciated how pleasant she was and how outstanding her customer service skills are. She was wonderful. Ordering was a breeze, prices are excellent.