Polly.co.uk Opiniones 8527

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dexter was so kind, friendly, patient and warm to talk to. He made some difficult subjects easy and light hearted to talk about. Went the extra mile to ensure I was fully understanding and comfortable... Ver más

Valorada con 5 estrellas sobre 5

Nothing else to say except from incredible!! Lovely man who i spoke to Lewis Routley, very thorough within what cover i was able to get and pricing also very nice to speak to someone on a personal le... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Umesh Parmar contacted me after I filled an online enquiry. He was super helpful and talked me through every step ensuring I understood everything before moving onto the next bit. He was lovely to tal... Ver más

Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

excellent experience

I had an excellent experience working with this life insurance company from start to finish. The entire process was straightforward, professional, and much less stressful than I expected. They took the time to explain all my options clearly and helped me find the right coverage for my family’s needs without any pressure.
A special thank you to Andrew Thompson for his outstanding customer service. Andrew was knowledgeable, responsive, and genuinely cared about making sure I understood everything before making a decision. He answered all my questions promptly and made the whole experience smooth and reassuring.
I highly recommend this company to anyone looking for trustworthy and reliable life insurance services.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're happy to hear that you had such a positive and straightforward experience with Andrew. We appreciate your kind words and are so glad we could provide you with the right coverage for your family's needs. Our team aims to make the process smooth and reassuring. Welcome to Polly!

Valorada con 5 estrellas sobre 5

I had a phone call by Martyn Gavin who…

I had a phone call by Martyn Gavin who was so helpful and polite. He made me feel at ease throughout the whole process and we managed to find a suitable policy for me and my family. I can’t thank him enough. 100%recommend using this company

8 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're so happy to hear that you felt at ease and found a suitable policy for your family with our protection advisor Martyn! We appreciate your recommendation and thank you for the 5-star review. Welcome to Polly!

Valorada con 5 estrellas sobre 5

Super helpful

Andrew was super helpful, friendly and I did not feel pressured into signing up to anything. Everything was done efficiently and I came out of it with a policy that suits me better. Many thanks!

8 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We appreciate you choosing us! We're happy to hear that the guidance you received from Andrew was helpful and efficient, and that you found a policy that suits you better. Welcome to Polly!

Valorada con 5 estrellas sobre 5

Fantastic Customer service

I spoke to Micheal Mccarthy this morning and he was awesome. He explained every step in clear simple terms ensuring I understood everything. Micheal is a rare gem and deserves a million stars, he answered all my questions with an in-depth and vast knowledge wrapped up with such patience...this guy is a genius...I will definitely get family and friends to take out an insurance policy with Polly. Thank you Micheal, you deserve an award.
If you want a stress free telephone insurance consultation...... Micheal is the best choice...

8 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We appreciate you sharing your experience. It's wonderful to hear that the consultation was stress-free and informative with Michael. We're so glad that you felt supported and understood every step. Thank you for recommending us to your family and friends!

Valorada con 5 estrellas sobre 5

Excellent service

Lewis was brilliant to deal with — really easy to talk to, friendly, and down to earth. He explained everything clearly without overcomplicating things and made the whole conversation feel comfortable and relaxed. I genuinely felt like he wanted to help and made the process much easier than I expected.
Five star service.

8 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're so glad to hear that you had a comfortable and relaxed experience with our protection advisor Lewis! Thank you for sharing your feedback; we appreciate it! Welcome to Polly!

Valorada con 5 estrellas sobre 5

Hello

Hello, thank you Jordan Cartlidge for your professional, friendly and clear service. I feel confident in Polly and reassured that I'm with one of the best. Thank you
Eve

7 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're happy to hear that you received professional and friendly service from Jonathan! We're so glad you feel confident in Polly. Thank you for your review.

Valorada con 1 estrellas sobre 5

ILLEGALLY SHARING MY DATA

As all others have said I completed a quote on the email yesterday and ever since have received spam calls from various companies. They share your data and now I don’t even want to go with them anymore! Avoid!

To confirm you do sell data- as I have never received a spam call on this new number. I got a call from an Indian chap saying they are calling from a o2 which I’m not with on a mobile, then a few more from people who are not polly nor have I contacted. I used a new phone and new sim so it’s definately you guys

8 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Alexandra,

We’re sorry to hear you feel this way. To clarify, we do not sell or share customers’ contact details with third parties.

After requesting a quote online, you will receive calls from our own advisers regarding your enquiry, however we understand repeated or unwanted calls can be frustrating, and we sincerely apologise if this has caused concern.

We take data protection very seriously and operate in line with applicable data protection regulations. If you would like us to investigate your experience further or ensure your details are removed from our contact lists, please contact us directly, and we’ll be happy to help.

Valorada con 5 estrellas sobre 5

Highly recommend!

I have two polices with Polly. Each time I have spoken to them they have been friendly, helpful and down to earth. I would highly recommend them! Mitchell was lovely and very good at his job! I cannot remember the name of the other chap but he was also lovely. Thank you guys!

8 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We appreciate your kind words! It's great to know our team has been helpful and friendly during your interactions. Thank you for recommending us! Welcome to Polly!

Valorada con 5 estrellas sobre 5

Just signed up for a life insurance…

Just signed up for a life insurance policy for my partner and our kids. The process was so simple and so stress free. Jonathan Cartlidge was helping me - and was so patient and fantastic throughout. Highly recommend them!

8 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're so glad the process of securing a life insurance policy for your family was simple and stress-free. It's wonderful to know that you found Jonathan's service great! Welcome to Polly!

Valorada con 5 estrellas sobre 5

Great experience

I had a very patient and thorough conversation with Umesh Parmar this evening, in which he explained the whole process and what it entails in great detail. Thank you for your help and giving me peace of mind.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Tessa,

A huge thank you for the feedback! We’re so glad Umesh could help explain everything in such great detail for you. Enjoy that well deserved peace of mind, Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

John was amazing he was very reassuring…

John was amazing he was very reassuring and deeply explained all steps and followed up with things I didn’t understand. Thankyou again John I’m deeply happy with the service provided today

7 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Naz,

A massive thank you for the shout out to John! We’re thrilled he could provide such a reassuring and clear experience for you today. Your happiness with our service means the world to us. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Friendly customer service

Friendly customer service, super helpful and informative. Life Insurance now sorted ✅️

7 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Shaynie,

Thank you so much for the kind words about our team. We’re happy we could help you get your cover in place so quickly and easily. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

We were looking to get a better life…

We were looking to get a better life insurance policy after having a baby and I found Polly online.
James Green gave me a follow up call and was so helpful, he explained everything really clearly, answered all my questions and worked around me be a busy mum.
He even helped her my husband set up with cover from Tom.
We saved ourselves money and got better cover and it didn't fell stressful at all.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Robyn,

A massive thank you to James for helping your family get cover sorted! We love hearing that we could save you money and keep things stress free during such a busy time. Congratulations again on the new addition to the family! Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Today I spoke with Tommy Miles to redo…

Today I spoke with Tommy Miles to redo my life insurance we did it 4 years ago and it was just to update any changes.
Tommy was very knowledgeable and helpful which made me feel confident about the policy.
Explained about the app and how easy it was to downloaded so I could see my policy straight away it was very easy to use.
I asked a few questions he answered and made sure I was happy with everything.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Maria,

Thanks for the feedback! We're thrilled Tommy made your 4 year review so easy and got you set up on the app. It's great to have you with us for the long haul! Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Spoke with James who took his time to…

Spoke with James who took his time to go through everything with me very kind and knowledgeable. 100% recommend

7 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

HI Ellen,

Thanks for the great review! We're thrilled James was so helpful throughout your call. We really appreciate the recommendation! Welcome to Polly!"

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Thank you to the help of Lewis Routley

Thank you to the help of Lewis Routley!
Finally I have completed my life insurance that I have on and off being trying to sort for 3years. Professional and helpful. Thank you.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

Hi Jameylee,

Thank you for the feedback! Lewis is excellent at simplifying the process, and we’re glad his professional approach helped you complete your application after all this time. It’s a vital step in financial planning, and we’re pleased to have been able to support you in finally securing your policy. Welcome to Polly!

Kind regards
The Polly team

Valorada con 5 estrellas sobre 5

Told me everything that’s I needed to…

Told me everything that’s I needed to know and more

6 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're happy to hear that we provided you with comprehensive information. Thank you for your positive feedback; we appreciate it greatly. Welcome to Polly!

Valorada con 5 estrellas sobre 5

Receptive and kind gesture

Scott’s manner of approach is receptive, his explanations were simple and comprehensive. He is a very lovely, nice and kind gentleman.

6 de mayo de 2026
Opinión espontánea
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Respuesta de Polly.co.uk

We're so glad to hear that you found Scott's approach helpful and their explanations clear. We appreciate you taking the time to share your kind words! Welcome to Polly!

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