Pony O Hair Accessories Opiniones 

443
TrustScore: 3 sobre 5

2,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I've emailed and sent a message through facebook and still no answer, after 10 days. They used to be so good in customer service, what happened? The main website is gone, just sends you to amazon. You... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love my pony o as does my daughter, hair stays up all day (mine is shoulder length and super thicj daughters is 3/4 down her back and thin and wispy) no pulling no sore "roots" when you take it out an... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolute rubbish. Doesn't hold my long hair in place at all, slips out within minutes. Complete waste of money So disappointed. I've also noticed that they reply to every bad review by saying they ca... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

So excited to receive this product and, whilst it arrived quickly, I am really disappointed with the results. It is difficult to put in, does not hold the hair at all and looks a floppy mess within 5... Ver más

Información sobre la empresa

  1. Tienda de accesorios de moda

Escrito por la empresa

Easily create ponytails and buns with PONY-O Hair Accessories! The PONY-O and BUN BARZ are a must have for all hair types: fine, thick, and curly! PONY-O Hair Accessories are super secure, comfortable, non-creasing or damaging, easy to apply and remove. Fine hair appears 100% fuller and thick hair stays up while feeling weightless. Curly hair doesn't get pulled, snagged or flattened! No more little pulled pieces.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

443 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,8

Todas las opiniones

(443)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Waste of time and money

I purchased the bun bar and original Pony-O for myself and my sister, our hair types are quite different (mine on the thicker side and my sister's is quite thin, both medium length). We both found no advantage using the Pony-O; it doesn't hold (trying both the narrow and thicker designs), we're constantly having to re-do/tighten it during the day, the bun bar is also useless. An instruction booklet is included and I've watched numerous instruction videos, so we're using it as instructed, the product just doesn't work. After quite a bit of perseverance, they may as well go in the bin.

11 de septiembre de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

I am so sorry that you had diffaculty putting it in and getting it to stay. This is Nicol I am the inventor and it's hard to see this I would love to come over and help! Impossible but I can send some links to some videos that could help it really is just slightly different to apply but those little differences make or break it's ability to hold. Hers a link to some videos that may help, I really hope they help! Just choose your hair type and the first video is quick and to the point and should really help! https://ponyo.com/pages/instructions-hair-types
Thank you for your review! I'd love to know if that worked!

Valorada con 4 estrellas sobre 5

Really love their products

Really love their products, especially the bun bar! They respond really fast when you ask a question on Facebook messenger, really nice people.
Would definetly recommend them.

9 de septiembre de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Thank you so much! This is Nicol I am the inventor and I am so happy that you like our products! Thank you!!!

Valorada con 4 estrellas sobre 5

I absolutely love PonyO

I absolutely love PonyO, it works so well for my fine thin hair, and the best part is,no headaches which I love. It's my go to hair accessory now and I really enjoy it.
Barbara

4 de septiembre de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Thank you soooo much! This is Nicol I am the inventor and I invented my products because of headaches I am so glad they have helped you 2! Thank you Thank you!!!

Valorada con 3 estrellas sobre 5

I must say it was expensive to get…

I must say it was expensive to get shipped to Australia with additional tax and shipping charges.
It took a while to arrive than expected.
Product does not hold hair till end of my dance practice but i love the bling ringz. Its fancy

4 de septiembre de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hi I am sorry that your experience wasn't perfect!! Thank you so much for trying our products and for your review!!

Valorada con 5 estrellas sobre 5

totally worth it, you´re getting happiness with Ponyo

I absolutely love my ponyos, bun bar and bling ringz. The delivery took approximately 2 weeks to Iceland (here everything comes long btw :D ) and everything was perfect. I was very excited to try bun bar this time, as I already had a few ponyos (with those I was absolutely amazed), and it´s absolute satisfaction. The bun looks so perfect and the greatest is that you can do it on the go, it always looks perfect and stays on your head.

Also not to forget Bling ringz. They are super elegant and eye catching. You can never go wrong with them. I would tell these fashionable pieces can definitely "bring more sun" to your outfits.

1 de septiembre de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Thank you soooo much! This is Nicol I am the inventor and I so excited to see that you are from Iceland! Thank you for your wonderful comment and taking time to post Thank you!!!

Valorada con 1 estrellas sobre 5

Total waste of money

Expensive, took forever to arrive and the neither of the products I bought (bun bar and original) will stay in my (fairly thin mid length) hair at all. Total waste of money

30 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hi I am sorry that your experience wasn't good!! I always feel so bad when this happens! Thank you so much for trying our products and for your review!!

Valorada con 5 estrellas sobre 5

Love my pony-o’s

Love my pony-o’s (yes I now have multiple!!)

I work in the Health Sector and am required to have my hair pulled back all day long. Pony-o are fabulous. Stay in all day, no need to adjust and no headaches at the end of the day. So good that my Colleagues and I did a bulk Pony-o order!!!

Only problem is choosing which colours to buy 😃

Fast shipping to NZ

26 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

We're happy when you're happy! 😍 NZ!!! Fantastic! Thank you for the LOVE!

Valorada con 5 estrellas sobre 5

Perfect for Equestrians

I received the pony o’s I ordered for my daughter quickly in the mail. She was excited to wear one to her rodeo and we were amazed it stayed perfectly in place during all her runs! She wants one in every color now!

24 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

We're happy when you're happy! 😍 WOW congratulations that's wonderful, Rodeo!! sounds like FUN! Thank you for the LOVE!

Valorada con 5 estrellas sobre 5

LOVE my Pony O

I ordered 2 pony o's online, I will say one broke within a couple of weeks, they contacted me and sent me a new one and told me how to care for my Pony O. Since then I have ordered 4 more and the bun barz. I am very pleased with the products and make my hair look amazing. I will say I feel like the XL work better for me and would last longer than the regular Pony O.

24 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best invention ever....I have long…

The best invention ever....I have long thin hair but lots and lots of it. I could make this work the first tine I tried it. My hair does not move all day and I can't even feel that I have it up or the Pony-O that is doing the work. I will definately be back for more colours...thank you, all the way from Australia! Xxx

19 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Wow thank you sooo much!!

Valorada con 5 estrellas sobre 5

Ok I am a pony-o convert now

Ok I am a pony-o convert now. I have thin medium-length hair, and I've always been super cautious with teasing it as to not break it. I'm also beauty-challenged, and have no knowledge of intricate hair updo techniques. So most of my life I've been either wearing my hair down or in a ponytail.
With pony-o, I've had the easiest time creating cute updos life the French twist and the butterfly in less than a minute, and it lasted me through the evening. I have the classic pony-o, and wear so impressed with the ease of use and how it doesn't damage my hair that I just ordered the thin pony-o 2.0 and the bun bar. Tried it today for the first time and my bun stayed up without issue throughout the day, including an hour long bike ride without a helmet :)

19 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

We're happy when you're happy! 😍 Thank you for the LOVE!

Valorada con 1 estrellas sobre 5

Not sure they are legit. Odd communication

Placed an order and after a few days had still heard nothing regarding dispatch so I contacted them and was given a DHL tracking number which made no progress for about 3 weeks. I hadn’t contacted pony-o during this time as they had said shipping was taking longer than usual. I then received an email from pony-o stating there had been an error and DHL had returned the parcel to them but they had re-sent my order and if I waited 48 hours I could use the same tracking number to check order status. (This sounded slightly iffy to me tbh as surely every new dispatch would create new tracking info) I waited the 48 hours and tried the same tracking info as per pony-o’s instructions. DHL tracking said number did not exist. I emailed asking for up to date tracking info and that due to the amount of time that had lapsed and given the circumstances I was concerned I wouldn’t receive my order at all and if they can’t provide me with correct tracking and an estimated delivery date Id escalate it with PayPal. I got an email about 10 mins later saying id been refunded nothing else, no tracking info, no explanation of any sort just stating Id been refunded. Haven’t as yet received refund. So looks to me like my order hadn’t been re-sent. I dont know if they thought Id just forget Id ordered from them or something but whole experience ordering with them seemed odd. Id avoid buying from them. Ill stick to the vastly cheaper ebay/Amazon versions that are actually dispatched

16 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

AMAZING!!!!

AMAZING!!!!! Instant volume to that big pony you're trying so hard to get. I'm obsessed

16 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Thank you!! We're happy when you're happy! 😍

Valorada con 5 estrellas sobre 5

I absolutely love the Pony O

I absolutely love the Pony O. It had made my pony tails look so much fuller, as well as making a bun! They are also great for high impact exercise, as I don’t have to constantly tighten it!

15 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Wow thank you so much!!

Valorada con 5 estrellas sobre 5

Pony o is an excellent product

Pony o is an excellent product, i am so happy with my purchase, it really works and holds hair as it is shown in the advertisement, so i also want to thank the pony o team for their honesty.

14 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

We're happy when you're happy! 😍 Thank you for the LOVE!

Valorada con 1 estrellas sobre 5

Just a complete waste of money

Just a complete waste of money. Used 1 band for 1 day, and already the metal from the inside is showing through where the rubber has pulled away.
Extremely poor quality.
I would add a photo if I could. Have sent a photo to their support team and asked for a refund.

Since they've replied I'd like to add that I bought it straight from their website.

14 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

I am sorry but it sounds as though you were sold a China knock off the real PONY-O should last 100's of uses, if the color of the metal was silvery grey and not the color of a penny it was a copy!

Valorada con 5 estrellas sobre 5

Shannon Hill was amazing and showed me…

Shannon Hill was amazing and showed me this awesome hair accessory! It holds my heavy hair in place and it kept it tight! I love love my pony-o I ordered four more !

5 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

We love our Shannon she is one in a million and I am so glad that she was able to help you!! We're happy when you're happy! 😍 Thank you for the LOVE!

Valorada con 5 estrellas sobre 5

Cannot believe I'm writing this review…

Cannot believe I'm writing this review as I was convinced these products would not work on my hair. But they ACTUALLY WORK ! First I have very long, heavy, thick wavy hair. So I bought the extra large Pony O for ponytails and the Bun Maker. The Pony O is very rigid when its in place and there is no way hair can move. It's extremely easy to use and you cannot feel it which is amazing and it doesn't pull at all. Found it very easy to get in as well even though I have loads of hair! The Bun Maker which I was also convinced would not work for me does exactly what it says it will do and makes a perfect bun. I like a bit of a messy bun and that can be achieved. Very easy to use too. Would highly recommend.

5 de agosto de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Fantastic review Thank you soo much for taking the time!! We're happy when you're happy! 😍 Thank you for the LOVE!

Valorada con 2 estrellas sobre 5

I really want to love pony-o and it’s…

I really want to love pony-o and it’s awesome the first two or three times but WILL NOT hold after that. Sad because the idea is awesome.

27 de julio de 2021
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

I am sorry but it sounds as though you were sold a China knock off the real PONY-O should last 100's of uses, if the color of the metal was silvery grey and not the color of a penny it was a copy! The only legit PONY-O's are shipped from Colorado USA and ordered from ponyo.com I am sorry

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más