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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The quality of the lamps and shades are exceptional and expertly packed. One package arrived damaged and there was no problem with the return. If you haven't seen Genesis you don't know what you are... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service ahead of order. Products is fantastic! Many rechargeable lights require the fitting to be charged via a power outlet close by. As Pooky rechargeable lights have a removable cell/bulb... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the Gloucester showroom and met the fantastic team who were very knowledgeable about their products and helped us narrow down the fittings we were looking for - enjoying great coffee while we... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Lovely products, however returning isn’t quite what you think, the fee for returning sales items isn’t to pay for carriage it’s just a fee (I’m assuming a restock fee), you have to organise & pay fo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. Proveedor de pantallas de lámpara

Escrito por la empresa

Let there be light! Beautiful, decorative lighting that doesn't cost a fortune. Follow @PookyLights to find out more...


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 52% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Always reliable

Always reliable. Helpful and stylish products

8 de enero de 2026
Opinión espontánea
Logotipo de Pooky

Respuesta de Pooky

Hi Alex,

Thanks a lot for your review! We’re really pleased you’re satisfied with the product and hope it serves you well for a long time.

Best,
Mara

Valorada con 5 estrellas sobre 5

I have so many pooky lights in my…

I have so many pooky lights in my house. I choose the rechargeable lamps as I have so many areas I want to light up and enjoy and very few plugs’
I love the choice of beautiful lampshades I change the shades with the season, There is no end to the possibilities, Great customer service? Speedy delivery. What’s there not to like

3 de enero de 2026
Opinión espontánea
Logotipo de Pooky

Respuesta de Pooky

Hi there,

Your positive feedback is much appreciated! We’re delighted. If you need anything further, please let me know.

Best,
Mara

Valorada con 5 estrellas sobre 5

You cannot fault the lamps & shades but…

You cannot fault the lamps & shades or customer services from Pooky…very well priced! There is only one bad point…it is an extremely irritating & unnecessary…are their returns. It’s very easy to return something but it takes forever for your money to be refunded to your bank account…it can take weeks which is ridiculous! One can only think they are overwhelmed by returns otherwise why, after 8 days of receiving the package, has my money not been refunded?

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous!

I absolutely love my new Pooky lamp it’s fabulous .
It came well packaged the instructions were easy to follow. Lovely added extra was a case to put the remote control in.

9 de enero de 2026
Opinión espontánea
Logotipo de Pooky

Respuesta de Pooky

Hi Maria,

Thanks so much for your review! We’re really pleased to hear you’re enjoying the product – your support means a lot to us!

Best,
Mara

Valorada con 5 estrellas sobre 5

Delivery was quick

Delivery was quick, the item was well packaged, reasonably priced and looks lovely on my desk

8 de enero de 2026
Opinión espontánea
Logotipo de Pooky

Respuesta de Pooky

Hi Jacqueline,

It’s fantastic to hear that you’re happy with your product! We work hard to offer great quality, and your feedback makes it all worthwhile.

Best,
Mara

Valorada con 5 estrellas sobre 5

Great company to deal with

Immediate dispatch , well packaged without using plastic. Lovely lampshade inside …

12 de enero de 2026
Opinión espontánea
Logotipo de Pooky

Respuesta de Pooky

Hi Pamela,

Thanks a lot for your review! We’re really pleased you’re satisfied with the product and hope it serves you well for a long time.

Best,
Mara

Valorada con 5 estrellas sobre 5

I love pooky

I love pooky! Wonderful choice of styles and lights and the customer service is great. They've got in touch to advise us about shipping and customs charges as we're outside of the UK and to check if we still wish to go ahead, etc. Our latest pooky is a rechargeable wall light. Super stylish and with a good battery length.

12 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service

Outstanding, professional company to deal with. Amy deserves a mention. As her customer care contributes significantly to my comments. Lovely products as well.

11 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

What a stupid design

What a stupid design

Just bought some chargeable lights, what a pain.
OMG, it really is the butt of jokes at home by guests that visit the cafe. Pooky, come on?

Have you ever felt underneath the bulb and install turned the light on!

10 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pooky are so easy to deal with

Pooky are so easy to deal with. Easy ordering process. Lamp was delivered swiftly and carefully. I can’t wait for my husband to open it on his birthday on the 10th Feb. Will review again once we’ve been able to install it!

9 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very good company to deal with.

Easy and straight forward site to navigate. Order was delivered as stated. Quality of product appears excellent although too early to evaluate how well it operates. Would certainly use this company again.

3 de enero de 2026
Opinión espontánea
Logotipo de Pooky

Respuesta de Pooky

Hi Robert,

Your positive feedback is much appreciated! We’re delighted you're enjoying the product and are always here if you need anything else.

Best,
Mara

Valorada con 5 estrellas sobre 5

BEAUTIFUL RESIN TABLE LAMPS

The resin rechargeable table lamps (Auroras) are such a beautiful thing. Well worth saving up for. Love the way you can see your choice of shade on the base. Delivery is excellent, packaging can not be faulted. Thank you so much Pooky

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer support and service.

30 de diciembre de 2025
Opinión espontánea
Logotipo de Pooky

Respuesta de Pooky

Hi Sue,

Thanks so much for your feedback! We’re really pleased to have met your expectations, and we’ll continue to do our best to provide top-notch service.

Best,
Mara

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent from start to finish. Superb products and well packed too. We love the lamps and shades

5 de enero de 2026
Opinión espontánea
Logotipo de Pooky

Respuesta de Pooky

Hi Mrs Miller,

Your positive feedback is much appreciated! We’re delighted you're enjoying the product and are always here if you need anything else.

Best,
Mara

Valorada con 5 estrellas sobre 5

I just love Pooky!

I just love Pooky and their rechargeable lamps are brilliant. We wanted to bring a little bit of extra light to the dining table, without turning the overhead lights on, and the jewel-like, garnet-coloured glass Jodie lamp is superb. The light quality is great and it looks stunning!

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love the design of Pooky

I love the design of Pooky - everything was also delivered quickly.

1 de diciembre de 2025
Opinión espontánea
Logotipo de Pooky

Respuesta de Pooky

Hi Leighanne,

We love hearing from happy customers! Thanks for your review – we’re so pleased you’re enjoying the product.

Best,
Mara

Valorada con 5 estrellas sobre 5

The price was amazing!!

The price, the quality, the style, the colour, the speedy delivery and the inspiration. What more can I say? The Stucco rechargeable table lamp base from Pooky is fantastic. I wasn't sure that USB charging would work for me but after the initial 12 hour charge the lamp works perfectly. And it's dimmable, so I have 3 levels of light to choose from.
I feel so lucky to have saved 70% off the price in the sale!!
Pooky, how do you do it?

30 de diciembre de 2025
Opinión espontánea

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