We were a bit nervous about buying a pool liner on-line but we are very pleased with the product and especially with the measuring and fitting service provided by Wayne and Loz. We recommend having th... Ver más
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Consulta las opiniones de los clientes
Excellent after sales service when I needed help setting up my Navigator pool cleaner. As always, very prompt delivery. I highly recommend this company.
La empresa ha respondido
I ordered a replacement dehumidifier which arrived promptly. However, there had been some changes at the manufacturers end so whilst it was the same product it was branded differently and did not come... Ver más
La empresa ha respondido
Great Service - Winter Chemicals Needed a bit of a reminder on winterising my pool which they were able to provide over the telephone. Placed order for recommended chemicals that arrived next day, us... Ver más
La empresa ha respondido
Información sobre la empresa
- Piscina al aire libre
- Proveedor de equipos de calefacción
- Piscina cubierta
- Servicio de pedidos de comida online
- Proveedor de cerramientos para patios
- Proveedor de bombas de agua
Escrito por la empresa
PoolStore, UK online store for all your swimming Pool Products. Swimming pool chemicals, Intex above ground pools, pool covers, heaters, pool cleaning products and much more....
Información de contacto
Nutburn Road, SO52 9BG, North Baddesley, Reino Unido
- 02380734922
- Sales@poolstore.co.uk
- poolstore.co.uk
4,7
Excelente
217 opiniones
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It’s not their fault but
It’s not their fault but the chlorine packaging was very poor. I ended up with chlorine spillage which was not good and took a lot of time to clear up and make safe. I’m not sure that I got it all. I did get a small refund but only after escalating. Hopefully this issue is being resolved. Previously I had many years of good service.
8 de noviembre de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to leave a review. As previously discussed we sealed the container with tape around the lid, then sealed the bucket within a bag and shipped it in a box full of loosefill. Despite all this packaging, the carrier has managed to handle the package in such a way that some of the chlorine granules have spilled into the sealed bag. Once you informed us of this issue we did apologise and requested some photographic evidence of how the goods arrived with you. You told us that you didn't take any photos and that the spillage was now cleaned up. Without the photographic evidence, we couldn't take up this matter with our carrier, but despite this we did make you a goodwill offer for your inconvenience.
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Always reliable
Always reliable, good availability of products and speedy delivery. Also competitive pricing- I am pleased to have been a customer for over a decade now, receiving a consistently great service
28 de octubre de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated, as is your loyalty to us as a regular customer.
Informative web site
Informative web site, very easy to order on line, delivered in 2 days ahead of schedule. So refreshing!
2 de octubre de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Top notch
I buy all my pool chemicals here. Cheapest and brilliant delivery times plus a helpful person on the end of the phone when you need one. Top notch
5 de octubre de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Really fast service
25 de septiembre de 2023
Respuesta de PoolStore UK Ltd
We appreciate you taking the time to leave us a review, thank you.
First class service
3 de septiembre de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Excellent service as always!
24 de agosto de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Really impressed with the speed of…
Really impressed with the speed of delivery. Thank you.
3 de agosto de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Superb service
2 de agosto de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Great selection
Great selection of products on the website and efficient, prompt delivery
30 de julio de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
The goods were received as ordered in…
The goods were received as ordered in excellent condition and arrived within the advised period.
We'll certainly use Poolstore again
25 de julio de 2023
Respuesta de PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
I cannot tell you how marvellous this…
I cannot tell you how marvellous this company is. I have pestered them with questions and worries about my pool, its liner, and the plumbing, and every time Jason and his team calm me down and set me straight. They have treated me like a member of their own family all we need now is the weather to enjoy our beautiful swimming pool!
1 de agosto de 2023
Opinión espontánea
Respuesta de PoolStore UK Ltd
Thank you very much for taking the time to leave us a review. It hasn't been any problem at all helping you with your questions and sourcing the various products required. Fingers crossed for some better weather soon, so that you can enjoy your lovely new pool.
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