Visited Pop Specs Newcastle yesterday. Sheena and Dameer were super helpful. What great service. Got a pair of reading glasses and sunglasses. I am over the moon with them. Will definitely be returnin... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Just visited POP SPECS at the WHITEROSE CENTRE LEEDS. Nisbat made my purchase a joy. I bought two pairs of glasses for only £135.00 Although she was extremely busy she prepared my frames and had... Ver más
Spent £315 on varifocal transition lenses for holidays that did not transition. Delay in rectifying so did not have in time. Offered & accepted refund but only refunded £65 as price of transition.... Ver más
La empresa ha respondido
Eldon Square store in Newcastle – I had a great experience. Helen was incredibly helpful, taking the time to walk me through different frames and sizes. She even suggested a shape I wouldn’t have co... Ver más
Información sobre la empresa
Escrito por la empresa
Pop Specs - Fast, Fun, Affordable Eyewear. We're revolutionizing eyewear retail with a simple promise: complete single vision glasses in 20 minutes, not weeks. For just £75, you get everything - your choice from over 1,000 stylish frames, single vision lenses, and anti-glare coating included. While other opticians keep you waiting days or weeks, we'll have your new glasses ready while you get your coffee. Our friendly, expert team provides personalized service to help you find the perfect frames and lenses for your lifestyle and budget. With transparent pricing and no hidden costs, you'll know exactly what you're paying upfront. What's included in your £75: ✓ Any frame from our extensive collection ✓ Single vision prescription lenses ✓ Anti-glare coating ✓ Professional fitting and adjustments ✓ Express 20-minute service
Información de contacto
Reino Unido
- pop-specs.com
Ha contestado el 77% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Went to Uxbridge today for some advice…
Went to Uxbridge today for some advice and adjustments to my glasses.
Fantastic service
Highly recommend this company
Honesty is the best policy
Pop specs are definitely disrupting the market however I'm not convinced it's for everyone particularly you have a strong prescription it's not saving on much. I don't believe they have any aftercare if something goes wrong with the glasses I returned to Lakeside after my glasses had bent. Initially I was told nothing could be done before they assisted to bend them back. The same glasses have now fallen apart at one arm through no fault of my own. They quite literally fell of from my face. I would use them again but a bit apprehensive. They win on the sheer convenience of getting them in 20mins. I'm just not sure. High street stores do better aftercare I think.
LIVINGSTON BRANCH STAFF TOP NOTCH
I visited the Livingston branch at 4 pm in a panic. My only pair of glasses had broken and I needed an old pair reglazed.The guy who dealt with me was absolutely fantastic. So friendly and helpful, as was the lady who worked there. Reglazed my glasses in 15 minutes and did a fantastic job. Could not recommend highly enough
Bought my 1st pair of glasses from the…
Bought my 1st pair of glasses from the Livingston branch. Plenty of choice and value of money. The staff are so friendly and explained how there service works. I would recommend pop specs. I will definitely be buying another pair. Lynne ☺️
Mrs and I bought three pair glasses…
Mrs and I bought three pair glasses really pleased with product. Sean, Connor and Linda provided us with very friendly, professional and excellent customer service. well recommended with reasonable prices and good quality products.
Thank you
Great frames, but poor lenses…
Great selection of frames but the lens quality and customer service are very poor.
Really friendly team & Lovely frames
Really friendly team. If you are not satisfied with the lenses, they would continue until you are fully satisfied.
They have lovely frames for everyone. Even though I said I had too many frames, ..........each time I went to pick up my glasses, I picked up another until I decided I couldn't go on like this.
Thanks to Chris
Thanks to Chris - Inigo for his amazing service at Manchester Andale. Thanks for a exception service ( even though I had a migraine) and helping me chose some amazing specs. Apologies for the late review
Where have you been all my life
What a find! Fell across Pop Specs in Uxbridge last week. Just what I've been looking for for years. Lots of very different and colourful frames, Frankly, it puts the high street opticians to shame. Not only the big price tag but the frames are so boring. I was so excited to find Pop Specs , I think I tried on every frame in several cabinets. All the staff (Lana & Dan in particular) were friendly, knowledgeable and helped me find the perfect frames for my new sun glasses. Picked them up today and I love them already. Would highly recommend the service and I can't wait to get a new prescription and go back for new funky frames. Thank you guys - I will definitely be back.
Poor 😞
We had been recommended by a friend but our experience today at the Borough outlet was not great.
We arrived and the shop was closed (back in 5minutes) which is understandable as all staff need to pop out. Thirty minutes later the staff member arrived. After the initial welcome we had no contact at all as she and her friend were busy chatting and eating their snacks, which smelt lovely.
My wife & I were keen to buy a couple of pairs of new spectacles each, but unfortunately if the staff are other wise engaged and not able to assist customers we will take our custom to one of their many competitors.
Such a shame 😞
Fab Experience
Great service today at Silverburn Glasgow branch from Soumaya and Rotem. Lovely new reading glasses ready in 20 mins and Soumaya was so helpful she even tightened up the legs on my other reading glasses which were not bought from them! All for £75, total bargain and fab service. Highly recommend
Delighted with the service at Manchester…
Delighted with the service at Manchester Arndale Centre. I needed a pair of spectacles urgently as I had lost my others. The staff member who served me was clearly experienced and knowledgeable in their field. I received assistance to choose a frame and the glasses were made while I waited. Once I tried them to check the vision they were adjusted and cleaned, all for £95 (£20 for thinning lens). Whoever started the business has clearly spotted a gap in the market and good for them. I would not hesitate to buy more from my local branch. I am very happy with the specs.
Pop Specs in Cardiff gave a great service
I gave Pop Specs in Cardiff my prescription for varifocals and 5 days later my new glasses were ready. The staff were helpful and pleasant and the glasses are excellent. I'm so pleased that I went with them, and for a fraction of the cost anywhere else.
A1 spectacle shop with fab frames…
Saw this bright cheerful shop and same for the staff.take as long as you wish trying on, no hard sell. My husband and I bought a pair of varifocals arrived within days and all was great. 5 star review for this new concept hope it goes from strength to strength.
Very satisfied customers
Great Service :D
This is such a good idea! I bought a pair of glasses last month from the Newcastle branch in Eldon Square. Excellent service from your staff member (didn't catch his name, he has dark hair and beard). Absolutely faultless and will definitely use again.
The fast and friendly customer service…
The fast and friendly customer service and the stunning style of the spectacles. Can’t wait to wear them. Thank you so much Lucy and Jo. You are both Really fab!
I needed a repair on my specks
I needed a repair on my specks
Stephen carried this out free of charge even though I never bought the specks from pop-specks,
I will return to pop specks with my new eye test prescription as the specks are fantastic lovely range of colours and choices I was amazed, old specks out pop- specks in from now on
Very good service
Very good service. Friendly and helpful and not a rip off like most opticians.
Highly recommend it.
More companies should operate like this!!
So pleased to have found a company at last that supplies great specs at affordable prices! I cannot afford designer specs, however this company has a brilliant range that knocks spots off the other high street opticians. So much cheaper, so much more choice! I chose new frames, handed over my prescription and returned in half an hour to find a fabulous pair of specs ready and waiting. No week long delay and no £240 bill. To cap it all, the staff were amazing!! Friendly not pushy, informed and not stand offish, just genuinely wanted to help. Added bonus, I received really helpful information that explained an issue I’d had with my eyes. The shop was easy to access - no doors! - and I felt it does what it says on the tin only better. I’ll definitely buy again and would recommend the Leeds store to anyone. Nis was very approachable and pleasant, she put me at ease and made the whole experience enjoyable and not at all stressful. Fantastic service!
Excellent service, Excellent staff, Excellent product…
Thank you to Sharon at POPSPECS White Rose, Leeds, for all her help and advice in choosing a stylish pair of spectacles, she was knowledgeable and extremely courteous at all times and nothing seemed to be too much trouble. My own optician in Halifax unfortunately provided me with an incomplete/inaccurate prescription which created a problem for me but Sharon was very understanding and provided me with a number of options which enabled me to make the right choice under the circumstances.
I would highly recommend POPSPECS White Rose, Leeds for spectacles.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








