Poppin Candy Opiniones 1990

TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve ordered now with their website twice, the second time there was a bit of a delay from the courier but Poppin Candy kindly responded to whatever inquiry I had concerning the delay and offered to h... Ver más

Valorada con 1 estrellas sobre 5

A complete rip off. I received a gift box/bowl of sweets for Father’s Day and was horrified when I saw the receipt that was accidentally left in the box. 500g of sweets for £19.99 there’s nothing spec... Ver más

Valorada con 5 estrellas sobre 5

Honestly. I haven't even tried the candy yet. I just ordered(first timer here) and there was an error with my shipping address. I contacted them via email, and let me just say, I've never had a faster... Ver más

Valorada con 5 estrellas sobre 5

I was double charged due to a glitch when placing my order, and I didn’t even realize it. They refunded it very quickly without me even needing to reach out, and when I contacted support out of conf... Ver más

Información sobre la empresa

  1. Tienda de golosinas

Escrito por la empresa

The world’s fastest growing online candy, drinks & snacks store! As seen on TikTok, Instagram, Youtube & more!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 35% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I would give them zero if I could

I would give them zero if I could. I ordered spiral candy from them which came all stuck together in a ball, but according to them I couldn’t get a refund because it was ‘supposedly’ still edible. It was just a clump of melted rock which was totally inedible and NOT WHAT I PAID FOR. Absolutely disgusting company. I will never buy from them again.

1 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks for helping me enjoy Christmas

I’m about to cry writing this review from tears of happiness! My teenage daughter and I don’t watch a lot of the same tv now but we have been watching and enjoying Poppin. Candy ,of all things in this digital age, I decided to get her an order for Christmas. I was an American “curse word.” just because but the team was so cordial and polite even though they did nothing wrong. And I thank them so much for that. When her gift arrived she was so shocked and surprised on how her package was created for her, she felt like a person and not just a number! Thank you Poppin People for the awesome product! My nephew even enjoyed the way it was created so I will definitely be purchasing again!! Thanks so much team!!

25 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Save your money for your local candy shops

Some of what I ordered was good, I spent about $70-80. However, two of the sour/gummy candy I bought was hard as a rock. It tasted years old. I also ordered a coffee chocolate bar from them that came as a powder. The chocolate was so old it wasn’t even a candy bar anymore. It was a package full of literal chocolate wafer powder.

8 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful customer service!

Wonderful customer service!! I wasn’t receiving any emails regarding my order. I emailed the company and was answered very quickly and the issue was resolved!! Thank you!!

10 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

I placed an order that was held up or redirected by customs. As soon as I reached out, I received a quick response. They had already sent my purchase a second time with expedited shipping upon receiving my email. Working with customer service was a delightful experience . I loved the colorful packaging as well. This is the only place I could find a candy my deceased husband loved and I am so grateful.

2 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

If I could give more than 5 stars I…

If I could give more than 5 stars I would, it is always a pleasure speaking with Tess; very polite, attentive and bubbly! any assortments or adjustments I needed made to any of my orders over the past year have been done with no issues. You can tell they truly care about their customers and product as it shows., with Experiencing other companies and being disappointed, nothing compares to Poppin candy especially with their reasonable shipping prices I always resort back to them. Very happy to have found a reliable source of good, authentic people and products:)

7 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I paid $125 cad to them and waited over…

I paid $125 cad to them and waited over a week to get my order shipped. Sadly after reading other people's reviews of items not being shipped for 1 to 2 months and terrible quality goods I can say without a doubt that I'm canceling my order and demanding a full refund. This is horrible. I will never use there service again.

7 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Company tried to cheat their way…

Company tried to cheat their way through customs. Ending with the parcel being rejected. Sending items they knew were banned in Europe but are accepting payment for anyway.
Customer service completely unreachable.
Unacceptable, unethical behavior

27 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Did not receive my candy

Did not receive my candy. $40 worth with shipping. They've been stringing me along for a month and supposedly it’s delivered but it’s not. Disputing the charge with my bank. Will never order from them again. So pissed.

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

great customer service

i had a slight issue in the shipping of my order, customer service agents were eager to help to the best of their abilities. this was my second order and certainly won’t be my last!

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick Order Changes

Needed to amend my order and it was done within 24 hours with no issue. I definitely recommend reaching out to anyone who has issues with the items they chose or if they want to add on to their order. Overall, great customer service experience!

16 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shipping and customer service

I live in the US and the shipping is so fast i ordered my first candy bag on November 7th and it came exactly a week later. WOW. Customer service is also amazing I accidentally put the wrong address and emailed them to change it and they responded very quickly.

9 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Communication 10/10

My order got lost on the way to my house, they shipped out a new order and upgraded the shipping for no cost!!! Thank you so much Poppin Candy!

25 de noviembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor communication

Spent £15 on some cereal for my wife. A week after I ordered it they emailed me to say it went out of date in October but they were happy to send it still and offered me a 50% refund. I accepted and have received the cereal but no refund and no responses to emails. After this review went up they suddenly emailed me issuing the refund and asked me to remove the review which I'm not going to do but will say the person who emailed me was very helpful and gave me a 70% refund.

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Address change

So after I placed my order I had realized the address saved was my old address, so I quickly sent them an email hoping they would respond. I received an auto generated email saying they will get back to me if it's urgent, and thankfully they did. I explained my address needed to be updated, and they immediately did it for me. I appreciate it so much.

3 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company and service

Please please buy from them they are an amazing company that actually cares. I ordered a package last night and emailed inquiring about how long it would take as it was meant to be a Christmas present and they got back to me that same night saying that my package would be expedited without me even asking. It was shipped out A MERE HOURS AFTER I ORDERED 🥺. I want to thank them and the customer service representative I spoke to. Am genuinely emotional I love them sm

29 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

These candies are poppin!

I love poppin candy! They have such a large range of candies to pick from! I accidentally got the wrong candies for one of my platters and the poppin team were absolutly amazing and positive! Helped me out very quickly. Thank you heaps guys and have a blessed day!

30 de noviembre de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más