Poppin Candy Opiniones 1990

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve ordered now with their website twice, the second time there was a bit of a delay from the courier but Poppin Candy kindly responded to whatever inquiry I had concerning the delay and offered to h... Ver más

Valorada con 1 estrellas sobre 5

A complete rip off. I received a gift box/bowl of sweets for Father’s Day and was horrified when I saw the receipt that was accidentally left in the box. 500g of sweets for £19.99 there’s nothing spec... Ver más

Valorada con 5 estrellas sobre 5

Honestly. I haven't even tried the candy yet. I just ordered(first timer here) and there was an error with my shipping address. I contacted them via email, and let me just say, I've never had a faster... Ver más

Valorada con 5 estrellas sobre 5

I was double charged due to a glitch when placing my order, and I didn’t even realize it. They refunded it very quickly without me even needing to reach out, and when I contacted support out of conf... Ver más

Información sobre la empresa

  1. Tienda de golosinas

Escrito por la empresa

The world’s fastest growing online candy, drinks & snacks store! As seen on TikTok, Instagram, Youtube & more!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 35% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

What a fab customer support from Poppin…

What a fab customer support from Poppin Candy!
I accidentally chose the wrong shipping option and the problem was resolved within half an hour of my emailing the customer service team.
Fantastic communication and super friendly replies - can’t wait for my order to arrive! Will definitely purchase again.
Thanks Chelsea!

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I put my address wrong

I put my address wrong and reported it and they quickly answered me correcting my error they are very fast and I had already ordered before everything arrived in good condition and very good everything here waiting for my new order waiting to try those delicious sweets.

2 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered some freeze dried candy

Ordered some freeze dried candy, haven't received it yet. No communication at all. Save youre money and use an alternative competitor.

20 de marzo de 2025
Opinión espontánea
Logotipo de Poppin Candy

Respuesta de Poppin Candy

Hi Dean, hope you are well. We’ve requested some more information from you as this definitely doesn’t sound right and the order reference you have given isn’t one of our order numbers.

Kind Regards

Valorada con 5 estrellas sobre 5

Fabulous candy selection from all over…

Fabulous candy selection from all over the world. Super helpful customer service team who helped add an item on to my order that I forgot to avoid extra shipping costs. Quick delivery and quick responses.
I’ve made quite a few orders from here and it’s a great experience every time. So fun to try the new varieties they release and such a great present for loved ones who love sweets!!!
Great team and great products.
Would give 6 stars if I could!

22 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

100/10 customer service!

Honestly, their customer services is perfection! Their responses are really fast and they get to the bottom of things quick! Also being in the US I feel like my ordered shipped really quick! Overall would highly recommend!

21 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast, Friendly & Fun

Fast, friendly and FUN! Every order from Poppin Candy brings me joy. It's the best place to order those trending candies and drinks or find something that's just not available in my area. My latest order is 3 boxes of mystery items and I can't wait to get them! Another big plus is they will actually address and answer your emails and social media messages! I definitely recommend Poppin Candy based on my experiences with them. Nothing but positive outcomes and happy family members!

17 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

GREAT customer service, but long lead time!

GREAT and kind customer service, and the candy is so special and delicious - I can't find anything like it in the US. Shipping and Processing are very long, and if that were quick, they would likely have a lifelong customer. That is the only reason I can't give 5 stars. I ordered a bag of BUBS mix as a Christmas gift back in early November, but it didn't arrive until late Jan. so that was a bummer, but everything else was great.

27 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service I forgot an address line and was informed very quickly and given very clear and simple instruction on how to fix this which was dealt with almost instantly, will definitely be ordering again.

18 de febrero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointed

Recently ordered on here as I liked the fact they do loads of different sweets. Had £40s worth arrive but was really disappointed. Me and my husband barely ate any as we didn’t like the taste, and a lot of them tasted stale / old.
First and last time using this company, we’ve used other online pick n mix companies before which are much nicer and cheaper.

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good!

Got two pick n' mix options from here - one 1kg bag and one bowl, and both arrived really promptly and well packaged. Haven't gotten through it all yet, but from what I have had (I ordered gummies mostly, no chocolate or anything) it's really soft and fresh. They taste great! They really do fill the bag/bowl right to the top, so you don't feel like you're getting scammed at all

The choices for the pick and mix options are crazy (in a good way), pages full of interesting things to pick from, a lot from different places too. A lot of them were sweets I've never seen before

Absolutely recommend this store, and I'll probably be coming back at some point to try out some other stuff! :)

13 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would recommend.

Was a bit wary of this company as I’d never heard of them before and the fact that a lot of the good reviews were from people who seem to adore their TikTok page I had to take those with a pinch of salt. That being said they exceeded my expectations. Quick delivery everything was packed so well and incredibly reasonably shipping costs. Definitely coming back again for more

1 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service!!

I haven't received my order yet, but the customer service I did receive makes this a 5 star experience. My shipping address was wrong (completely my fault) so I quickly emailed them and asked if they could change it. They responded so fast and took care of the problem for me so quickly! Definitely will be buying again just because of that. Thank you!

29 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Premium Customer Service!

After my 6th order, I feel compelled to write a review! As a US customer, my orders always take a few weeks to arrive, but it’s well worth it. The candy is always fresh and packaged well!
This last order, I forgot to enter a promo discount code. So, I emailed customer service and within a day, I received a reply AND a refund of the discount amount that I would have received on my order.
Customer service is always polite, but this time I was pleasantly surprised!
Thank you Poppin Candy for great products and service! I’ll be ordering again!

27 de enero de 2025
Opinión espontánea

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