The strawberry sherbet filled candys has 0 sherbert in them. Just strawberry hsrd candy. The sherbert filled watermelon gum was completely hollow 0 sherbet at all as well. The “sour jelly” filled brai... Ver más
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Consulta las opiniones de los clientes
I’ve ordered now with their website twice, the second time there was a bit of a delay from the courier but Poppin Candy kindly responded to whatever inquiry I had concerning the delay and offered to h... Ver más
Honestly. I haven't even tried the candy yet. I just ordered(first timer here) and there was an error with my shipping address. I contacted them via email, and let me just say, I've never had a faster... Ver más
I was double charged due to a glitch when placing my order, and I didn’t even realize it. They refunded it very quickly without me even needing to reach out, and when I contacted support out of conf... Ver más
Información sobre la empresa
Escrito por la empresa
The world’s fastest growing online candy, drinks & snacks store! As seen on TikTok, Instagram, Youtube & more!
Información de contacto
England, S, Derbyshire, Reino Unido
- info@poppin-candy.co.uk
- poppin-candy.com
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 36% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing customer service
I have been wanting to order from here for so long I finally did and my phone automatically put the wrong address in, I then emailed them and they fixed it right away. I cannot wait to try there amazing candies.
The candy is absolutely phenomenal
The candy is absolutely phenomenal. I never tasted candy so delicious at this. The company was very responsive. I will definitely be ordering again.
No issues
Got everything I ordered, came within 5 working days.
Expensive and slow
Expensive and slow, no way to cancel order unless you phone and small print says you get charged 9.6% cancellation fee. Terrible company and I will not use them again.
lovely people and amazing service!
lovely people and amazing service!
apparently some items had a stock error and i got a little extra of something else and a refund on some things🥺 very nice people and very amazing service, i will definitely order again and the wait is 100000% worth it!!
Amazing company!!
The customer service is absolutely amazing!! They are so kind and helpful Also the candy is AMAZING. Such an awesome company, can’t wait to order more in the future!!
Great customer service and unreal sweets
Great customer service is resolving my query during a very busy time. The sweets from here are next level, never had anything like it. Never thought I’d say “Premium Sweets”.
Candy So Gooooooood!!
Fresh. Super sweet, delicious candy. The peelies omg there so good and so sweet, way sweeter then I was imagining and the texture and consistency was just on point!!!!!
I also got the blue raspberry bag, and tha opened my eyes to candy I had never even eaten before. Now I have to do another massive order of the “Big Sour Blue Rasberry” candy, because tbh there not sour, they are the most delicious sweet to a perfect extent candy I have ever had the pleasure to eat.
YUM YUM YUM!!!!
Legitimate site, bad taste and smell
Came exactly as ordered and is a legitimate site but my main issue is the quality of the sweets provided.
They somehow have a certain smell and taste of chemicals instead of their actual flavour. Normally I would chalk this up to my custom box order but I have a feeling this is not the case due to some of the normal shark gummies also having this strange sort of taste and smell
I won't order again and I'll probably just buy some skittles or something
Ordered from Shopify which had a…
Ordered from Shopify which had a previous address. Emailed the Poppin Candy on how to update, received a long reply message stating it could take many business days for a response. Surprisingly received a response very timely and shipping address was update with zero issues.
Best Sweets
Such a diverse range of sweets, you can find absolutely everything and they all taste great!
Amazing sweets!!
Amazing sweets!!! Always experience the best customer service - would absolutely recommend to anybody
Stay clear... they lie and ignore you.
Stay clear... all seemed good with the items and delivery took a little while but I can live with that. The problem came when I opened the delivery and there was handwritten notes on the dispatch note saying items were out of stock with no prior warning. It also said I would be refunded... which I wasn't!! Again i can live with things being OOS but warning would have been nice, however I can't live with having my miney stolen! When I am told I will get a refund and then not and after contacting them and sending the picture of the dispatch note I just get ignored. Overall pretty terrible!! STAY WELL CLEAR unless you want to just guess what you'll recieve and not get what you pay for.

Respuesta de Poppin Candy
Fantastic
Very good customer service have not got my package yet but they helped me understand when and how it would be delivered will be ordering from here again!!
Greatest candy ever
Greatest candy ever. I ordered Candy to be shipped to USA and I was expecting to wait a couple weeks for the shipment, as stated on their website. Although the shop app took a bit to update, they were very helpful when I reached out via email and took care of my concerns right away.
Poppin candy helped me resolve my delivery issues
I ordered around $70 worth of candy to be delivered in Spain. I thought Popping Candy said they handled import fees that were covered in the shipping cost, which was expensive. That isn't the case.
UPDATE TO REVIEW: I updated my review to five stars because I was able to work with the Poppin Candy team to get a refund for the customs I had to pay, and I ultimately did receive my package. It looks like there was a one-off issue where Spain's customs flagged the package, for some reason. That was the cause of the delay, which is outside of the company's control. I was happy with the customer service they provided in the end. And I did get my candy (!!!!!!) in perfect condition.. just with some delays.

Respuesta de Poppin Candy
Polite service and great products
I had a shipping address error on my end and the representative Julie was so helpful in fixing that before my order shipped. I have seen this company on Facebook for years and I finally bought my first tray to split with my partner for our anniversary. I'm so excited to receive my bundle of candy!
Customer service is very polite and…
Customer service is very polite and helpful!
They don’t answer emails. Order not shipped
They don’t answer emails at all, I have been emailing customer service about my order that still has not shipped out. I also reached out on their instagram and tiktok as well and still no response. It’s going on 16 days since I placed my order with no updates! Order #399390. I may have to take it further and issue a chargeback with my credit card company unfortunately since I have no idea if I am even receiving my order at this point.
Absolutely sucks because I ordered from them before back in 2022 and never had severe order issues like I am experiencing with them now.

Respuesta de Poppin Candy
I was disappointed
I was disappointed, as I feel the packaging cost more than the actual sweets, the amount of sweets was quite small compared to what you pay. The sourz sweets were quite hard. There were more cola bottles than anything in the packet, which is the cheapest sweet ever.

Respuesta de Poppin Candy
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