Don't hold your breath. I ordered and confirmed a mailbox and post on July 7th. Got directly conflicting emails regarding a delay in shipping due to material shortage. Attempted to clarify with... Ver más
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Consulta las opiniones de los clientes
Just like everyone else reported this company cannot deliver a mailbox in a timely manner. We ordered ours on June 3rd and was told it would ship in 8-12 business days. They take over a week to respon... Ver más
La empresa ha respondido
Ordered May 1. Over two months later, I still don’t have my full order, just the post. Communication is poor. I was told two weeks ago the rest would ship within the week, and then silence. Th... Ver más
La empresa ha respondido
I Love my mailbox! Such great quality and looks amazing. I love that I can change out the numbers easily. Customer service was great and so helpful.
Información sobre la empresa
- Proveedor de buzones de correo
- Tienda de decoración e interiorismo
- Tienda de muebles
- Tienda de grabados y letreros
Escrito por la empresa
Frustrated by ordinary options, we set out to create stylish, modern mailboxes and address numbers that make a lasting first impression—because your home’s exterior deserves just as much attention as the interior.
Información de contacto
Estados Unidos
- postandporch.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 70% de las opiniones negativas
Suele responder en menos de 1 semana
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Standing tall planter
The standing tall address planter has added life to our front entrance. Our delivery came on time, it took close to 3 weeks. I was also able to track it from my email. It even came with a paper mounting guide to make it easier for me to hang.
The owners were super helpful when I…
The owners were super helpful when I had questions. The customer support was informative when I contacted them. It took awhile to get here but it was an overall a good experience! I love my new mailbox and plaque and it was worth the wait!
Worst Shopping Experience Ever!
UPDATE: After I posted my review, Post & Porch reached out to me to rectify the situation. They sent me the correct mailbox, which I’m very happy with. I’m pleased with the customer service I received.
I ordered the Greetings Wall-Mounted Mailbox around Memorial Day and did not receive it until July 21—two months after ordering. Then, upon opening it, I discovered they sent me the wrong mailbox. They sent the Garden Wall-Mounted Mailbox, which is about three times the size as the one I ordered. It was too big to fit where I had wanted it.
After all that waiting, I was just instructed to send the mailbox back. They didn't even offer to send me the one I originally ordered.
I will NEVER order from them again.
This product was absolutely better than…
This product was absolutely better than I expected. Well worth the wait, solid materials, easy to follow instructions and customer service was super responsive.
Ordered June 20th
Ordered June 20th, still have no received mailbox or mailbox numbers. Have emailed customer service multiple times and was advised that “it’s set to ship out next week” and then nothing happens.
Wish I had done more research before ordering. At this point, will have place a charge back with the bank and purchase a new box from a different company. Complete jokes, do not order.
I ordered a mailbox in May
I ordered a mailbox in May, and my credit card was charged immediately. Months later, I still have not received my order. I’ve contacted the company multiple times for an update, but the issue has not been resolved. I ultimately had to file a dispute with my credit card company to recover my money.
Based on my experience, I cannot recommend ordering from this company.
They responded to my concern about…
They responded to my concern about delivery delay and the mailbox is very solid and well made. Craftsmanship is evident and worth the wait.
Frustrated shopper
Well, so far I’m still waiting for my order. I placed back on June 21. I received the post finally this week however not much good without the mailbox. And after many inquiries finally received an email yesterday that the mailbox was on backorder and it would be another three weeks. I have to agree it’s very frustrating to deal with this company. There is no reply to emails. No follow up and little to no communication. I hope the product is great when I finally get it!
Updated - I received a substitution from the company however different than the one they said they would send. I kept it and installed it since I was tired of waiting. It is a beautiful box and exceptional quality. They just need to work out supply and customer service issues. Good luck!
WORTH THE WAIT
processing and shipping took about 6 weeks but the company communicated effectively and efficiently and the quality of the mailbox is absolutely amazing. It is durable and esthetically pleasing.
We still have yet to receive our order…
We still have yet to receive our order and it’s been over two months…it hasn’t even shipped yet.
I’m extremely happy with this mailbox
I’m extremely happy with this mailbox. Although it took longer than expected to arrive, it was definitely worth the wait. The quality exceeded my expectations—the materials feel solid, durable, and very well made.
The modern design completely transformed the look of the front of my house. It’s sleek, unique, and stands out in the best way. Installation was straightforward, and the finished product looks exactly as advertised.
If you’re looking for a high-quality, modern mailbox that adds curb appeal to your home, I highly recommend this one. Despite the shipping delay, I would absolutely purchase it again.
High quality mailboxes
There were some hiccups with getting my order right but the social media team on IG was on it! They made everything right and then some!
Almost 8 weeks for delivery
I ordered my Mailbox on May 30, and the advertised delivery was 3 weeks. On June 15 it was moved to pre-transit. Yay it's coming soon! NOPE. It stayed listed as pre-transit for a month. When you reach out by email they respond only with AI. When you comment on Facebook they message you and respond by AI. The response is always the same: up to 2 more week. That's the response I got the third week of June, and that's the response I got the first week of July. I really want the mailbox and I'm willing to wait a reasonable time, but I wouldn't have ordered if they had said 7+ weeks. After reaching out again the second week of July, they sent me a message saying the order would ship over the weekend. On July 14, I received the post. Just the post, not mailbox. I immediately contacted Post & Porch and asked about the rest of my order and they responded it was shipping out "tomorrow". It took a few more day but I finally got a notice from FedEx that they had the package. It was finally delivered yesterday, July 22nd. Total time from order to receiving the product was 7 weeks and 5 days.
The mailbox is sturdy and seems to be built of quality materials, however the box inside the box was slightly out of square and the door was installed crooked so it rubbed on the inside of the opening. I was able to adjust the door so it wouldn't rub anymore, but it's still slightly crooked. No one will look at it as closely as me so they probably won't notice, but I sure wish it was right. I wouldn't order again.
SCAMMERS!! Waited 10 weeks & NOTHING!
Waited 10 weeks. No product, no email responses & there’s no phone # any person will ever answer. Cancel your order or better yet, DO NOT ORDER from these scammers! They used my $$ for nearly 3 months until I disputed the charges. Order from their online competitors instead and STAY AWAY FROM THIS COMPANY!!!

Respuesta de Postandporch
Don’t believe the fake reviews they are making!
Don’t believe the fake reviews this company has been writing on here the past week. Their customer service is the worst in the America. They take months to ship. The create labels and sit on them for a month. This company sucks - stay away!

Respuesta de Postandporch
We love the new mailbox
We love the new mailbox! It is stylish, and it adds to the appearance of the exterior of our house! The installation and follow up was great! We highly recommend them!

Respuesta de Postandporch
I love my planters
I love my planters! I have 3 sizes of the Millcreek Planter pots! The quality is fantastic! They have transformed my patio!

Respuesta de Postandporch
High quality, straightforward
In the end, a super high quality product. They were honest about their delays because of struggles to keep up with demand. Worth the wait to get a great product.

Respuesta de Postandporch
Now our curb appeal is actually appealing!
We had a super ugly mailbox and wanted to make the curb appeal of our home a little more… appealing! We’re so glad we ordered with these guys! Our mailbox is really pretty, compliments our home and we’ve gotten a lot of inquiries about where we got it. I love that we decided to get the wood looking door. It really makes it look even more custom. Very happy!

Respuesta de Postandporch
Love our mailbox
Love our mailbox! It took a little longer than expected to receive, but the quality is amazingly high. Definitely worth the wait. This is a high end product. We've had so many of our neighbors ask where we got it, now we're seeing them pop up all over the neighborhood! Looking at their other products now to match for curb appeal.
Lasted through the Utah winter as well, no issues at all. Highly recommended

Respuesta de Postandporch
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