PowerPlay Opiniones 510

The dont post that to verify you have to provide many documents that everyone doesn't have and they want it a certain way making it very hard to withdrawl but very easy to deposit and the live betting was delayed so much that I lost stay away

STAY AWAY from powerplay

I placed a 500 dollar deposit to get a matching bonus amount and tried my best to fulfill the x20 bonus requirements (10k in bets) with the bonus money. After winning big and getting to 25% within a few days they told me they had to “factor” my account and limited my bets to an amount they could not share but told me to "try different bet sizes". They limited me to placing 1 dollar bets for some and up to 20 dollar bets for others. The bonus expires in a month thus making it ridiculous to achieve the 10k. They told me it was a decision from the "traders" team and that they could not be contacted or reached out to. Total scam to switch the conditions on an already difficult bonus and unacceptable treatment of a customer. I have the transcripts and screenshots if anyone wants them.

I had 100 in my withdrawl account and I just signed in and it’s disappeared!

Trying to log in my account and reset my password not working at all

I've been playing online casinos for a long time and usually just play one game and this casino is definitely rigged. I noticed every couple of spins there is a lag and after every of those lags it's 100% 10 deadspins minimum.
I played 6$per spin and in 11 bonuses that are 10 spins 5x I didn't win altogether 50x back, let that sink in 110 6$ spins times 5x and didn't win back even 300$, it's always 1 off on everything and the combinations are different than other sites as well.
I'm not salty just be cautious when you start playing and notice the lag and the deadspins coming ;)

Your site is pretty good. It would be nice if your games were in categories. A little easier to find the games

I was on live chat
Spoke with Jennifer she was awesome
There is alot of games to play
I played on playnow in Winnipeg mb Canada
Well see ya playnow
I'm a new player to stay

I can't believe how awful this site is! I deposited money, placed a bet, and then decided to try some slots. When I went back to finalize my bet, I was logged out and couldn’t get back in. I contacted customer service through chat, and their solution was to clear my cache and restart my computer—not helpful at all!
I even called customer service and provided a screenshot of the issue, but I’m still unable to log in. This whole experience has been incredibly frustrating. I’m seriously considering reaching out to my bank about this situation.
If you’re thinking of using this site, I urge you to think twice. My experience has been nothing short of a nightmare, and I definitely wouldn’t recommend it!

This website makes bold claims about offering cash-out options, but that’s no longer true. Since they updated their platform, everything has taken a turn for the worse. Now, cash-out is not available for pre-game bets, and when you contact customer service, they just say, “Cash out is not always available,” without any clarity.
To make matters worse, they take 10% of your deposit as a “bonus,” which means you’re actually betting with less than you intended. I’ve found that my stake returns are often lower than projected, and when I sought assistance, their support was completely unhelpful.
I used to really enjoy using this site, but now it feels like a total mess. If you’re thinking about signing up, I strongly advise you to look elsewhere. It’s just not worth the frustration!

I’ve played on another site for over 20 years. I’ve been unhappy with the overall support I had been getting. Spent hrs looking for a sports book. Reached out to customer service at powerplay and I’m truly very happy with the info I was provided with. Amorette was so easy to chat with made me feel like i was heard and understood. This reason is now why im going to be joining powerplay. I’m no longer looking for a place to play because of the support I was given. I’m excited about it all. Thanks so much. It’s a very nice feeling for me as the consumer to feel heard and understood. Thanks again Amorette.

JW

Fantastic customer service which is always appreciated. Good variety of games. Straightforward betting. Never had an issue.

Customer service is always good to me although the internet isn’t always. Lol

Power play is probably the worst casino app I've ever used it's slow its glitchy and wether you want one or don't they put a bonus match on all your deposited money triggering a wager limit which is usually x45 your deposited amount. The live customer chat is pretty solid they were extremely helpful but no more than Betzali she was the rep I spoke to after 2 long weeks of trying to get my money back. She took my matter seriously elevated my complaint to the right person n got my money back in 5 mins flat I spoke to about 8 other customer service agents along the way n they were as useless as a bag of dirt.

So far so good. Just waiting for my withdrawal been a few days , when site says 4 hours. Verification went through already so not sure what the hold up is quite yet. But so far so good. If I get my with drawl. I’d give 5 stars. Only 3 stars cause I’m yet to receive anything and sometimes theses things are a struggle to receive

Best service, have never had any issue
Withdraw is simple and fast

So far, the verification process has been a nightmare. Powerplay is just as bad as any other online casino, dragging things out with endless delays. It feels like they’re doing it intentionally, hoping to frustrate players into giving up or just spending their winnings back at the casino.
Whoever oversees the operations needs to seriously reevaluate their approach because this is unacceptable. Players already face enough challenges with the odds stacked against them; they shouldn’t have to worry about being ripped off during the verification process. Right now, I’m giving Powerplay one star, and it might drop to zero if things don’t improve!

This casino is different! I have played at countless online casinos over the years and it’s rare to find an experience like this place.
I turned 20$ into 10,000$ on my first deposit, I had absolutely NO ISSUES cashing out. Processed it fast, promptly like advertised. The only down fall was a max of 3000$ withdrawal per day which honestly isn’t an issue 99.9% of the time. Bonuses have a rollover but you use the bonus cash before your own and it auto switches for you once you hit rollover x. Staff is nothing but friendly and surprised me, I was talking with staff about a totally different issue and they said “you have a withdrawal pending would you like me to process this for you now” WHEN DO THEY EVER SAY THAT TO US? Never! They care, they treat you correct. Game selection could be a little wider as some major providers aren’t there (no limit, push gaming, play and go, etc) but it does have a great selection non the less!

Honestly this place surprised me and I do recommend playing here.

This is also my experience and I can’t say everyone’s will be the same as mine. But I will say I have played countless places and this place was the first place that treated me like a vip straight from the start.

To make matters worse, after finally winning $1,000, They initially took my deposits without any issue, but suddenly, they want a selfie, a photo of my ID, and pictures of my card—front and back. I complied, thinking it would be straightforward, but then they demanded a bank statement and a letter confirming my account ownership! It’s humiliating to have to ask my bank for this, and it feels like they’re just trying to delay or deny my winnings.
This is not just inconvenient; it’s downright alarming. If you're considering playing here, think twice. The fun and excitement have been replaced with unnecessary hurdles and a lack of trust. Be cautious, as you might find yourself in a similar situation!

Absolutely love this game I don’t think iv ever had a bad experience

Amazing setup, friendly customer service. Kids had an awesome time, will definitely come back 👍