This is our second year having a small practice insurance through PPSGI. Due to being a micro business we felt the premium and the admistration fee were quite high. Having said that recently there was... Ver más
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Consulta las opiniones de los clientes
Lovely people. Quick and efficient service - I’ve never yet had to claim through them, but all correspondence has always been easy and concise. Melissa has been exceedingly helpful in a recent faux pa... Ver más
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Dominique and the rest of the team are always so helpful. They are quick to respond, answer queries in full and make sure to explain the information in a way that is easy to understand. We recently ne... Ver más
La empresa ha respondido
Have been with PPSGI since setting up the practice. They have always been really helpful explaining things and assisting when policy needed to be changed. Would definitely recommend as they take a lot... Ver más
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Información sobre la empresa
Escrito por la empresa
As a specialist insurance broker for veterinary practices, we pride ourselves on giving expert advice to help vet practices protect themselves.
Información de contacto
Reino Unido
- ppsgi.co.uk
PPSGI listen
My experience is that PPSGI listen to what I am saying and go the extra mile to deliver the deal that I want and not an off-the-shelf package. They deliver great service and reasonable prices.
1 de febrero de 2024
Opinión espontánea
Respuesta de PPS GI
Hi Clive, thank you so much for leaving such a super review, we really do appreciate you taking the time and giving us a great recommendation.
PPS GI Highly recommended!
We have been a client of PPS GI for nearly 17 years now and find them to be extremely professional. Unfortunately, having had to make an insurance claim recently, the claim was managed with urgency and care by Dominique. We would highly recommend.
31 de enero de 2024
Opinión espontánea
Respuesta de PPS GI
How fantastic to receive this review from such a long standing client and thank you for supporting us all these years. We work really hard to make sure claims are settled quickly and with our client's best interests at heart. I hope you look after you for many years to come.
Fantastic customer service as always...
PPSGI are always wonderful to deal with - friendly, personable and reliable. Such a breath of fresh air not to get the 'call centre' treatment. Angela has recently been super helpful in renewing our vet practice(s) insurance; with all its complications and nuances, Angela has helped us through the process with excellent professionalism. Thank you as always PPSGI!
25 de enero de 2024
Opinión espontánea
Respuesta de PPS GI
Hi Liz, we do so appreciate you leaving us this review and taking the time to give us, and Angela, such a glowing recommendation. Thank you
Great, friendly service
We have had both building and content insurance with Lloyd & Whyte for over 20 years now for our veterinary practices. Always great, friendly service. Thank you.
18 de diciembre de 2023
Opinión espontánea
Respuesta de PPS GI
Thank you for leaving us this review, it's great to hear our service is appreciated, we work very hard to make sure it is always excellent.
As good as family!!
Been with them for years and always great to deal with! Highly recommend!
9 de octubre de 2023
Opinión espontánea
Respuesta de PPS GI
This is so nice! Thank you for your lovely words. It's always a pleasure dealing with you and I hope this continues for many years to come.
I have been really happy with several…
I have been really happy with several recent requests for help unrelated to sales. Dominique has been friendly, prompt and efficient.
20 de octubre de 2023
Opinión espontánea
Respuesta de PPS GI
Hi Dan, thanks so much for leaving this great review, Dominique has been a super addition to our team and really does strive to offer the brilliant service that PPS GI is known for.
Fantastic service
Fantastic service. Always very helpful and knowledgeable. I regularly have questions which are answered promptly and THEY ANSWER THE PHONE!
10 de octubre de 2023
Opinión espontánea
Respuesta de PPS GI
I am very glad we have provided you with such a good service, and yes, we will always answer the phone! We never want to offer any call centre approach, we know our clients and like them to know us. Thank you for taking the time for this review.
Insurance Claim
Having been through a recent claim for repairs to a damaged piece of equipment, Melissa has been very helpful ensuring the claim has been dealt with efficiently and communicated well with us through the process. Thank you!
12 de octubre de 2023
Opinión espontánea
Respuesta de PPS GI
Thank you for this review, it is very much appreciated. Melissa is great at dealing with our client's claims and makes sure PPS GI acts for your satisfaction in the settlement from the insurers.
Friendly, efficient service to obtain competitive quotes
Angela and team have sorted my commercial and domestic property insurance for a number of years and provide an friendly and efficient service. They have access to a wide number of insurers and will work hard to obtain the most competitive quotes. Highly recommended.
9 de octubre de 2023
Opinión espontánea
Respuesta de PPS GI
Thank you so much for this excellent review, I am pleased we have looked after your policies as well as we have; we work hard to ensure our clients receive the best service and product possible. We look forward to looking after you for many years to come.
Fantastic service
Melissa was extremely helpful and patient with my claim. It took me many months to complete the repairs, due to a difficult neighbour, but her actions were very swift and communication was fantastic throughout.
7 de agosto de 2023
Opinión espontánea
Respuesta de PPS GI
Thank you Helen for this super review for Melissa - she works very hard on our client's claims to make sure they get settled as quickly as possible and with the best outcome. Thanks for taking the time for this, it is much appreciated.
Excellent
Melissa was excellent when it came to handling my claim. The insurer was being slow due to staffing issues so she worked hard to get my settlement for me in a timely manner.
1 de julio de 2023
Opinión espontánea
Respuesta de PPS GI
Thank you for taking the time to leave this review and I am pleased that you were happy with the service received from Melissa. She works very hard on claims on behalf of our clients for settlement as quickly as possible, even if we are hampered by insurer staffing shortages.
PPSGI are always really lovely
The team members at PPSGI are always really lovely to talk to and very polite. Angela has been particularly helpful throughout the years and I would recommend them any day. A pleasure to work with!
16 de mayo de 2023
Opinión espontánea
Respuesta de PPS GI
Thank you Emily for this lovely review, it's so nice to read your good opinion of us. We all work really hard to ensure the best service to our clients and Angela is a fantastic member of our team. We look forward to looking after your practice for many years to come.
excellent prompt service thank you very…
excellent prompt service thank you very much
10 de mayo de 2023
Opinión espontánea
Respuesta de PPS GI
Thank you for taking the time to leave this lovely review, it is very much appreciated.
Excellent service and professionalism…
Excellent service and professionalism from Melissa Yarranton. Dealt with our claim promptly and efficiently and was very helpful in dealing with some complex issues regarding the claim.
20 de abril de 2023
Opinión espontánea
Respuesta de PPS GI
Hi Mark, thank you for taking the time to leave this review, it is very much appreciated. Melissa works very hard on our client's claims to ensure they are dealt with as smoothly as possible, so great to hear that your claim went well.
Excellent customer service provided by Dominique Finlay.
Excellent customer service provided by Dominique Finlay when I required assistance regarding our company insurance policy.
Dominique was incredibly helpful and extremely quick at responding to my requests.
13 de abril de 2023
Opinión espontánea
Respuesta de PPS GI
Hi Sara, thank you so much for your kind review and comments praising Dominique, so pleased to read them.
Getting reasonable deal from insurers
Following the purchase of new equipment, PPSGI managed to negotiate a much better deal with the underwriters and although this took some time, it made such a difference to have someone fighting on our side!
13 de abril de 2023
Opinión espontánea
Respuesta de PPS GI
Thanks for leaving such a positive review, it's great to read that we managed to increase your cover but reduce the impact of this on your premium. We will always strive to do the very best for our clients :-)
Fantastic experience
Fantastic experience. Melissa is great, very professional and nothing was too much trouble!
23 de marzo de 2023
Opinión espontánea
Respuesta de PPS GI
Thanks for leaving this review Bethany, Melissa always works really hard to make sure our clients get exactly what they need, she really embodies the PPS GI ethos.
Reliable service
PPS GI have always provided us with a prompt and reliable service, and are always on hand to answer even the smallest of queries.
30 de marzo de 2023
Opinión espontánea
Respuesta de PPS GI
Really appreciate you taking the time to leave this review Ceri, am pleased to hear we continue to offer the service we pride ourselves on.
I usually I deal with Melissa who is…
I usually I deal with Melissa who is very efficient and helpful with our business insurance.
30 de marzo de 2023
Opinión espontánea
Respuesta de PPS GI
Thanks Hannah, Melissa is a great asset to the PPS GI team and I am pleased to hear you are pleased with her service.
Helpful and efficient service .
Helpful and efficient service with our annual property review through PPS GI. Angela and Dominique were very helpful in securing alternative cover when needed and provided clear explanation and documentation. Always an easy task for me.
WR , R A Property
28 de marzo de 2023
Opinión espontánea
Respuesta de PPS GI
Great to read this, thanks for taking the time to leave this review and so pleased we continue to meet your expectations.
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