Premierdeliveries Opiniones 

5131
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I contacted them and asked if they could arrange for the mattress to be delivered on 4th August, as it is my daughter’s birthday and I wanted it to arrive in time for her special day. Laiba was very p... Ver más

Valorada con 5 estrellas sobre 5

Rehman Khan called to arrange the delivery and was super helpful. I added the option to have purchase taken upstairs and he told the drivers to let me know when they were 15 mins away. All went very s... Ver más

Valorada con 5 estrellas sobre 5

Within four hours of my purchase this company called to arrange a delivery date. Delivery dates go by postcode. I spoke with Iqra in customer service. I will update this review after the delivery. F... Ver más

Valorada con 2 estrellas sobre 5

Had high hopes for the service as appreciated updates the day before and a text to say next drop etc, but I Paid the extra £20 for double bed and mattress to be brought into my flat. Driver buzzed an... Ver más

Información sobre la empresa

  1. Servicio de logística

Escrito por la empresa

Expert 2 Man Logistics Delivering throughout the UK


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(5131)

669 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great delivery booking service

Rehman rang the day after buying. He organised the delivery for a day that suited me, he was polite and put me at ease. The instructions are clear and I am looking forward to everything going smoothly at the weekend.

12 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful gentleman call Ahmed sorted my problem out extremely quickly and courteously. The issue was entirely my fault and he was very gracious my delivery is now on its way many thanks Ahmed.

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely customer service and helpful

Lovely customer service and helpful. The lady I spoke with Liaba was extremely helpful and went above and beyond .
Thank you . You were a breathe of fresh air and made my day . Was very comforted by your professionalism and helpful

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

So far, so good

So far, so good. Jafar was polite and professional on the phone when we arranged an earlier delivery (at a charge). All good. Hoping that the delivery will be good too.

11 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and easy

Jafar Ali couldn't have been more helpful, he changed my delivery date and arranged for the bed to be installed. The whole process took less than 5 minutes. i could not be happier.

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service

Had to amend delivery date due to change in circumstance. Date was changed immediately to a more suitable time for us. 5 star Customer Service from Jafar.

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Vote them below 1 star

Vote them below 1 star. A shame that there is no option to select below 1 star. Absolutely awful service. I paid £30 extra for this delivery and it definitely was not worth it. An absolute scam! And the delivery staff are lazy and the office is extremely rude and unhelpful. When you speak to them about payment they sound very helpful and ask exactly where you want your delivery (so I said garden). Then when they arrived, they just dumped my garden furniture in the front door and said that they didn’t agree to put it in the garden. Just appalling service. DO NOT ever use them.

4 de julio de 2026
Opinión espontánea
Logotipo de Premierdeliveries

Respuesta de Premierdeliveries

Hi Dushali Patel,

We are sincerely sorry to hear about your experience and understand how disappointing this must have been, especially after paying for an upgraded delivery service.

We appreciate you bringing your concerns regarding both the delivery and your interaction with our team to our attention. Your feedback is being taken seriously and will be reviewed internally so we can understand what happened and identify any areas where we need to improve.

If you could please send us your booking reference or order number via private message or email, we will investigate the circumstances surrounding your delivery and discuss this with the relevant team.

Sarah K,
Customer Satisfaction Team.

Valorada con 1 estrellas sobre 5

DO NOT USE THIS COMPANY

Avoid this company at all costs absolute scumbags!

3 de julio de 2026
Opinión espontánea
Logotipo de Premierdeliveries

Respuesta de Premierdeliveries

Hi Megan Craig, We're sorry to read your review and that you feel this way about your experience with our service.

We take all customer feedback seriously and would like the opportunity to understand what happened and investigate your concerns. If you could please send us your booking reference or order number via private message or email, we'll look into the matter with the relevant team and respond accordingly.

Sarah K,
Customer Satisfaction Team

Valorada con 1 estrellas sobre 5

Absolutely rubbish service

Absolutely rubbish service, ordered a mattress from beds.co.uk. The delivery stated was free, however for the next available date started asking for £30. Absolutely rubbish customer service

28 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A big Thank you to Abdul Rahman for the…

A big Thank you to Abdul Rahman for the amazing and reassuring service from start to end delivery. He also kindly offered the additional service to install the bed too (which as it was a divan , we were happy to do it ourselves). Thank you for being so helpful!

27 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking!

I had a bed delivered and they were the closest courier. I paid for delivery to room, they sent one driver, who took the bed upstairs causing significant damage to my walls, knocking wall art ofd smashing it, took chips out the wall. The driver said nothing. I called the company whilst he was there, he refused to give me a name, I refused to sign and asked him to speak to the company to report damage and he walked out the door. I then emailed the company like they said to do so, who replied saying the driver denys it, I didnt report it whilst he waa there still. I went back with ring door bell footage of him leaving, along with my phone log proving the call was made whilst he was in my house. They replied the exact same message of he denys it and I didnt report it on time, I then emailed evidence of the signature being added to confirm delivery again after he left my house, again they replied the same message.. poor customer service i have taken it further to a claims company as Im not paying for all their damages

19 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could I would give no stars !

If I could I would give no stars at all. Extremely rude customer service accusing customer to be the liar although there is black and white proof, on top of this shouting and absolutely not listening to what the customer is trying to say. The delivery men also unhelpful and just absolutely disgusting customer service.

24 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Bed delivery postponed for 2 days on…

Bed delivery postponed for 2 days on the initial delivery date.
Only notified at last moment having prepared for delivery, getting up early and having to do it again. Unable to contact delivery service with email supplied. Items missing from divan set.

19 de junio de 2026
Opinión espontánea

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